Octoclassic logo
Visit website

Octoclassic Reviews 459

•
TrustScore 4 out of 5

3.9

Auto parts shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their perfect craftsmanship, beauty, and how well custom pieces fit. Many found rare or hard-to-find parts that other companies couldn't provide, with some even mentioning that the company re-engineered parts to improve their durability. The service is frequently praised for being helpful, responsive, and speedy, with staff adapting to customer needs and providing excellent communication. However, some customers were not happy with the quality of certain products, describing them as brittle, poorly finished, or not matching the original equipment in terms of gloss and shine. There were also complaints about delivery issues, including long delays, missing parcels, and unexpected customs charges, with some reviewers feeling that communication regarding these problems was inadequate.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the excellent quality of... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent quality, with some... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the responsive, helpful, and speedy... See more

Order

Users describe ambiguous interactions with order. While some customers experienced smooth transactions, free... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers report significant delays, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more

Rated 5 out of 5 stars

Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more

Company details

  1. Auto parts shop

Written by the company

3D printed spare parts for classic cars

Contact info

3.9

Great

TrustScore 4 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I own a Mercedes Benz SL320

I own a Mercedes Benz SL320, the plastics on the sunvisors are poor quality and were broken.
I came across Octo Classic and they were able to recreate the exact same parts but with better quality materials.
The parts arrived today from Poland and I couldn't be any more pleased with the end results.
What a great service, professional and always responded quickly to my emails as the parts were in transit, many thanks to Kamil for his professionalism throughout the transaction.
Please see images of the new sun visor lenses and covers.
I would highly recommend Octo Classic and wouldn't hesitate to using them again in the future.

Thanks again, one delighted customer
10/10

11 November 2024
Unprompted review
Rated 2 out of 5 stars

Poor

Poor - two weeks to send parts i now discover are available at Honda main dealer in 24 hours. Then they send from Poland and charge £8 for postage for parts weighing a few grams

11 August 2024
Unprompted review
Rated 5 out of 5 stars

The fitting is perfect

The fitting is perfect and the color matching too.
The hinges are much stronger than original.
I painted in black the underneath to match with original.

3 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look