I am a new customer - and struggled with registering online. Your representative Coby was particularly helpful. With Coby’s help, I have now registered and given up to date meter readings. The pro... See more
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Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
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I've been with Octopus for 8 years and I know that it's the BEST thing I ever done.
Octopus agents listen to what I have to say. Making them the company that I highly recommend.
Thanks for the excellent service.
Fabulous! I spoke with Grace multiple times and she was extremely patient with me and explained everything with clarity. I have autism and find all this adulting buisness very confusing at times 😆 so it makes a HUGE difference to what I find challenging when you recieve such great customer service, where nothing feels too bigger task, or silly a question. A lot of other home services (my Internet provider for one 😆) could take a note out of Octopus's book because its certainly the best service, responsive, and you get to talk to a real human! Couldnt recommend enough
Jamie-Lea was fantastic - efficiently helped me with the two things I called about regarding our new business account and then told me about the referral incentive that I would be eligible to claim. So friendly and helpful.
I spoke with Zaid, and he was honestly the most helpful person ever! He set up my business account and switched everything over for me, making the whole process incredibly easy. He was super polite, professional and patient throughout. I couldn’t be more impressed with the service I received—thank you so much, Zaid!
The gentleman who answered the phone was very polite. was able to accept our agreementto renew our fixed rate quotation from our flexible arrangement.
Vanessa was so helpful and even though the signal wasn't great on my end she was so patient and really went the extra mile. I want to thank her so much for helping me sort out everything I needed ❤️
Octopus just understand and deliver customer service. The lady I spoke to just made it so easy to extend our contract.
Very helpful young lady dealt with switch efficiently and also advised me of a £75 referral too
Brad was incredibly helpful with the move from another supplier whom were causing issues.
The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
Fin was great. Listened, understood the situation and sorted it. Thank you
After chasing previous energy supplier for a month, it was great getting to talk to Taz in just a couple of minutes, and she got everything sorted without having to be transferred or waiting too long. Always had great customer service with Octopus across all my accounts.
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