I am a major fan of Odlo's products, but not its customer support. I purchased a rather expensive dual dry waterproof jacket, only to find out it was not waterproof. Not even slightly. I have emailed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love odlo clothing but will never purchase again after dealing with this website. First order confirmed then cancelled by odlo days later, second order confirmed and once money paid there is a probl... See more
Being a 36C (95 C), it's not easy finding a good quality, comfortable, supportive and aesthetic bra for yoga that will keep things in place when upside down! I ordered size M but changed for L and it'... See more
Similar to the other reviews, I returned some items, the customer care team respond at first when you query it and then as soon as the magical '21 days to process a refund' passes, they no longer re... See more
Company replied
Company details
Written by the company
Engineers of active layers since 1946. We are always one step ahead. By creating highly innovative products, we are the brand of choice for active individuals.
Contact info
Bösch 47, 6331, Hünenberg, Switzerland
- 0800-5053081
- customerservice@odlo.com
- odlo.com
2.5
Poor
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service for an excellent product.
I received my order within one week and I am so happy with my sports bra and running pants!
19 June 2011
Unprompted review
très satisfaite de nos commandes livrées avec rapidité et sérieux
site très sérieux
19 May 2011
Unprompted review
Qualité des produits conforme à mes attentes. Livraison rapide.
Excellent.
4 March 2011
Unprompted review
Très satisfait de la qualité et de la livraison du produit
Site très agréable à consulter
4 February 2011
Unprompted review
satisfait de la marchandise et de la rapidité de livraison
excellent site
1 February 2011
Unprompted review
Perfect!
Excellent product and delivered ahead of the customer promise!
25 January 2011
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.