OfficeServ Reviews 897

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, straightforward setup, and excellent value for money, often noting it's more affordable than competitors. People frequently highlight the responsive and helpful customer service, appreciating the professionalism and patience of the staff. Many consumers find the overall user experience to be smooth and efficient, making it ideal for their needs. However, some customers also noted issues with ID verification, with documents being rejected multiple times. A few people expressed dissatisfaction with inconsistent service for new accounts compared to existing ones, and some mentioned issues related to account eligibility or service continuation. There were also isolated concerns about unexpected charges for additional services and a lack of support when facing issues with external entities like Royal Mail.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the professional, polite, and... See more

User experience

People report positive experiences with user experience, highlighting the ease and simplicity of the setup... See more

Price

Customers had positive experiences with price, consistently finding it affordable and offering excellent... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the team's high quality, efficiency,... See more

Value for money

Users describe positive interactions with value for money. Many customers highlight the excellent value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more

Company replied

Rated 5 out of 5 stars

I think the reviews speak for itself. I am new to the service, but it's perfect for what I need, and isn't charging an arm and a leg. I'm assuming no unnecessary upsell will come along like with compa... See more

Company replied

Rated 5 out of 5 stars

Easy onboarding. Great customer service. Fluid user experience and design to customer portal. So far so good. And priced amazingly. I just needed a registered office (unlikely any mail) to keep home a... See more

Company replied

Rated 5 out of 5 stars

Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more

Company replied


Company details

  1. #1 of 9 best companies in Virtual office rental
  2. #2 of 4 best companies in Business Centre
  3. #12 of 15 best companies in Business management consultant
  4. #40 of 113 best companies in Business-to-Business service
  5. #1 of 3 best companies in Postbox Rental Service
  6. #1 of 7 best companies in Telephone answering service

About OfficeServ

Written by the company



Virtual Office

Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.

The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.

Virtual Office

Registered Address

Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on

Registered Office

Contact info

4.8

Excellent

TrustScore 5 out of 5

897 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good service

9 June 2025
OfficeServ logo

Reply from OfficeServ

Good Morning,

Thank you for taking the time to leave us a review.

The OfficeServ Team

Rated 5 out of 5 stars

Easy and straightforward process to set…

Easy and straightforward process to set up our new Registered Office, and at considerably less expense than our previous supplier.

If this first interaction is an indication of how simple it will be to deal with OfficeServ, then we look forward to a hassle free relationship.

19 June 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, we greatly appreciate it. We are pleased to hear you found the process straightforward and easy, We hope to continue to provide you with an outstanding service.

The OfficeServ Team

Rated 5 out of 5 stars

The best directors service out here the…

The best directors service out here the lady on the phone so polite and helpful I recommend getting officeserv easy to use price is fantastic my personal experience 10/10

17 June 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review. We really appreciate it. We are always happy to help and assist with any questions or queries regarding the service.

Thank you again,
The OfficeServ Team

Rated 5 out of 5 stars

The whole process was simple

The whole process was simple. I was able to register with ease; I was given a choice of address types, great!
All this at a reasonable price.
Thank you
JK

4 June 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for leaving us a review, We are pleased to hear you were able to register with ease. We really appreciate your kind words.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent Value and Fast, Reliable Service

I’ve been genuinely impressed with the service so far. The pricing was very reasonable, and the setup process was quick and straightforward. I received my first scanned letter almost immediately, which really exceeded expectations.

What stands out most is the value for money — you're getting a professional service at a fraction of the cost of similar providers. Communication has also been clear and efficient, which gave me confidence right from the start.

If you’re looking for a reliable UK virtual office solution, I would absolutely recommend them. Excellent service, smooth process, and ideal for small businesses or startups that need something both affordable and dependable.

10 June 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you ever so much for leaving us such a pleasant review; it is truly appreciated.

We strive to provide as competitive pricing as possible; all whilst providing excellent and professional customer service.

We will always scan and email any letters we receive for clients on the same day that they are received, to ensure any important correspondence is received as swiftly as possible.

Our client services team are always more than happy to assist in a professional and clear manner with any issues or queries clients may have.

We are extremely appreciative of your recommendations, and we hope we can continue to provide excellent customer service to you whilst you are using our services.

The OfficeServ Team

Rated 5 out of 5 stars

Easy and quick on onboarding

Easy and quick on onboarding

4 June 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, your feedback is much appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Easy to deal with

10 June 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, we truly appreciate it.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent!

10 June 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank your for your review.

We are glad you find our services quick and efficient.

Our client services team are always happy to help, and provide any assistance where needed.

The OfficeServ Team

Rated 5 out of 5 stars

Good pricing for single director companies

I have only recently started using OfficeServ. I moved over from 1stFormations because OfficeServ offers a small affordable fee for single director companies. For a company that has no revenue (for now), OfficeServ offers a pricing I can afford. Please keep it this way.

1 June 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We are very happy to hear that you are enjoying our services.

We strive to keep our pricing as competitive as possible, with no plans on raising the pricing of our packages.

If we ever do raise our pricing, this will be fully disclosed to our clients, and we will never make any changes to existing subscriptions clients may have.

The OfficeServ Team

Rated 5 out of 5 stars
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you leaving us a review.

We are glad to hear that you are enjoying our mail scanning service; this allows for extra flexibility and reliability when recieving your documents, all whilst having the availability to receive physical documents upon request.

The OfficeServ Team

Rated 5 out of 5 stars

Fast, Efficient, Competitive

Repeat customer with OfficeServ and they are now offering more services for a much lower price. Still the same efficient service, easy to set up and good helpful customer service when I have telephoned them in the past. Now receiving a scan of my official letters by email is a great help, so well done OfficeServ!

5 June 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us such a lovely review; it is greatly appreciated!

We strive to keep our pricing as competitive as possible, all whilst providing outstanding customer service to those who need us.

Our client services team are always on deck to help with any questions or queries our clients may have.

We also believe that receiving mail via our scan and email service is the fasted method when it comes to receiving any important documents, and any physical copies can be requested within 14 days.

Thank you once again for your kind words!

The OfficeServ Team

Rated 4 out of 5 stars

It was too quick to setup

It was too quick to setup. Thanks!

28 May 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We strive to keep our system quick and easy to use, to ensure clients have more time to focus on the important things that come with running a business.

The OfficeServ Team

Rated 5 out of 5 stars

Fantastic 😍

1 June 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Good company

Good company, I wanted a registered office and thought they were UK wide, but they are only in Suffolk, they refunded the money immediately with no problem. Great customer service ⭐⭐⭐⭐⭐

2 June 2025
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Reply from OfficeServ

Good Afternoon,

Thank you for leaving us such a positive review.

We understand that these things happen, and are happy to assist where we can with these situations.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent service

Excellent service, they helped me all the through my issues, they were patient with the multitude of questions that I sent them. Best find so far!!

10 June 2025
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We are very happy to hear that you are enjoying our services; and that our client services team have helped you with all queries you have had.

If you ever have any questions, or concerns, our client services team are available between Monday - Friday during office hours.

Thank you once again.

The OfficeServ Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

30 May 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

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