Wise shut down my account for some reason (I hadn't used it in a long time) so I had to find some other reputable money transferer because the rate my bank offered was terrible. I'm not a money person... See more
Company replied
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Wise shut down my account for some reason (I hadn't used it in a long time) so I had to find some other reputable money transferer because the rate my bank offered was terrible. I'm not a money person... See more
Company replied
I've had a complete trash experience with OFX AU office. Customer service teams take weeks to do a simple task. It's just unacceptable in 2026.
Company replied
I must congratulate OFX on their wonderful customer service. I spoke to Amy twice tonight to explain the new format to send money for a tour in Sri Lanka. She patiently gave me all the information pl... See more
Company replied
We have been using OFX for over 10 years for international money transfers and highly recommend! Customer Service is friendly and eager to help with every step of the process which is simple and secu... See more
Company replied
Written by the company
Simplify your FX needs with OFX.
Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.
We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.
Why choose OFX?
Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.
Save Money
Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.
Transfer Securely
Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology
Fee Transparency
OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.
24/7 Support
Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.
Start saving time and money - open an OFX account today!
Written by the company
Margaret Street 60, Level 19, 2000, Sydney, New South Wales, Australia
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Reply from OFX - Australia
Sasha assisted me in setting up a limit order and guided me- despite many years of experience with OFX- to split the order into several different transactions due to having several recepients. Helpful, professional and very understanding!

Reply from OFX - Australia
Follow Up Great
Was just getting some quotes have used the service before and got a phone call from Assyl. I wasn't ready to transfer for a couple of weeks, but they followed up when i forgot. great work

Reply from OFX - Australia
Arushi was very prompt and attentive to our requirements and we now contact her every time we need to transfer. She is really an asset to your business

Reply from OFX - Australia
the transfer had its glitches and took days longer to transact even though there were no errors with account details etc.
the one impressive thing in this matter was the application of OFX operative Sasha Chen who followed up and tracked the misfires and kept us informed, even though the details were often hard for her to attain.
her care and concern were much appreciated.

Reply from OFX - Australia
Arushi was personable and efficient. Her timely follow-ups and expertise ensured my first major international transaction went smoothly!

Reply from OFX - Australia
Arushi has been so helpful as my client manager. She assisted me with transferring funds, which I had no previous experience with. Her clear explanations helped me through a few technical road blocks and helped me achieve a better result with the exchange rate. Arushi’s kind and reassuring manner allowed me to feel confident with the transactions and with using OFX.Thank you Arushi!

Reply from OFX - Australia
Arushi was exceptional in a series of linked large money transfers from GBP to AUD. She wisely suggested I take out a Limit Order at a favourable but realistic exchange rate for the series of transactions. She was there for me throughout the process. She contacted me out of hours to reassure me that all was working even when the evening crew had become confused. A lovely manner accompanied an effective style. Exemplary!

Reply from OFX - Australia
The support I received from Hayley Evans through the whole journey. Also, how streamlined was the whole process. Amazing!

Reply from OFX - Australia
Easy process to follow providing a better rate than the banks - good follow through communication at each step.

Reply from OFX - Australia
Instructions are very easy to understand and the speed of the money transfer is unbelievable. I am using OFX for years now and will continue to do so.

Reply from OFX - Australia
The new functionality is great. Getting the accounts funded is very streamlined in this new version I have recently experienced. Being able to hold foreign currency balances is very helpful and removes an awkward step and expense of having foreign currency accounts elsewhere.

Reply from OFX - Australia
Arushi was wonderful. She listened and explained everything clearly. I really appreciate OFX for their wonderful staff and reliable, economical service.

Reply from OFX - Australia
Lily Cai has been exceptional in helping me repatriate funds from USA to Australia. She was very proactive in helping me navigate the current political impacts, forward exchange contracts / limit orders and always attentive, efficient and a great communicator. I have been using OFX for 10-15 years, have always found them to be the most competitive on rates and the online platforms really easy.

Reply from OFX - Australia
As always OzForex are just so accommodating - informative and efficient. Always a pleasure to deal with

Reply from OFX - Australia
Arushi was hugely responsive and a pleasure to deal with. Was very clear on how my forward contract deal would work and outcomes achieved. Very good service.

Reply from OFX - Australia
Sonja is my client manager and she was exceptional in helping me navigate my tight exchange deadlines. She was courteous and polite, highly professional. I was initially unsure about OFX after the long customer service line wait but Sonja completely changed my impression of OFX and I would highly recommend her!

Reply from OFX - Australia
I am new to OFX and Lily has made life easier and easier each day. She deals with my requirements efficiently and speedily and gives me peace and satisfaction with the end results each time.

Reply from OFX - Australia
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