Ok Living Reviews 

1,361
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels w... See more

Company replied

Rated 4 out of 5 stars

The corridor cabinet I ordered arrived very fast. Ordered Thursday night and it arrived on Monday noon already. The product looks nice and seems really good quality considering the price I paid. One... See more

Company replied

Rated 5 out of 5 stars

I’ve made 2 orders, and one of them got lost. I wrote to them about it and they answered fast, polite and fixed the problem without hesitation. Super good service, fast delivery- only took 2 days,... See more

Company replied

Rated 5 out of 5 stars

An amazing bathroom cabinet. Great materials, beautiful design, and incredibly easy to assemble. I can’t stop thinking about how much it has transformed my ugly bathroom into a space I actually enjoy... See more

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4.0

Great

TrustScore 4 out of 5

1k reviews

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4.0

All reviews

(1,361)

446 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery and the right order

It was easy to navigate on the website and find the product, that we wanted.
The delivery was fast and the order was split in three different packets, which each and one was easy to track.

11 November 2024
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Reply from Ok Living

Thank you for your kind feedback! We're delighted to hear that you found the website easy to use and that the delivery process went smoothly. Many thanks again! Best regards, Sabine

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. They lost my package in shipping and they don't seem to read my messages properly. They seem to reply with messages that don't address the questions and facts and they are unwilling to contact the shipping company. I had a a really bad experience, I did not recieve my order, and I do not recommend them.

6 November 2024
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Reply from Ok Living

I am very sorry that you have had such a bad experience, please reply to the email from customer service so we can help you quickly. Best regards, Sabine

Rated 4 out of 5 stars
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Reply from Ok Living

Thank you for your feedback. I'm sorry to hear that sampling was difficult. We'll take this into account to make improvements and ensure a better experience in the future. Many thanks, Sabine

Rated 5 out of 5 stars

It was always a best experience when I…

It was always a best experience when I buy from Ok living. Quality and shipping is amazing. I will recommend them completely ☺️

21 October 2024
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Reply from Ok Living

Thank you so much for your wonderful feedback and recommendation! I'm thrilled to hear you've had such positive experiences with our quality and shipping.

Best regards,
Sabine

Rated 1 out of 5 stars

No warrenty

Thank you for clarifying. Here’s the updated translation:

I am truly astonished by the poor service the company provides. I bought a Charlotte vanity table, and a little under a year later, the rail on the drawer fell off and cannot be reattached.
They can’t provide me with a new rail so I can fix it myself, but they’re willing to give me 150 kroner so I can search the internet myself to see if there’s one that might fit…
I asked for the exact measurements of the rail, but they can’t give me that either… They have a two-year warranty, which they are not upholding.

30 October 2024
Unprompted review
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Reply from Ok Living

We offer a legal warranty on our products, but no additional guarantee. I hope this clarifies the situation a little.
Sorry, the rail is not in stock, so we are offering you a refund as a gesture of goodwill. It is a standard splint that is also available elsewhere. Just take the defective one with you when you buy it.
Best regards, Sabine

Rated 4 out of 5 stars

My order was delivered fairly fast

My order was delivered fairly fast, but unfortunately a part was drilled wrong. I contacted the company and within 30 minutes we had agreed a solution.
That’s good service.

14 October 2024
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Reply from Ok Living

Thank you for your positive feedback and your understanding! I am pleased that we were able to find a solution quickly and that you are satisfied with our service.

Best regards,
Sabine

Rated 3 out of 5 stars

Albeit the customer service is very…

Albeit the customer service is very kind, Im disappointed as I have still not recieved my parcel. It was ordered 8 days ago and is still blocked in transportation. Ive been chasing for an urgent delivery for 4 days as the order is required recieved tomorrow, but it seems impossible. I specifically chose this product because of the adevrtised fast transportation so Im very frustrated.
Update: after complaining magic has happened and the delivery is underway. THANK YOU

17 October 2024
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Reply from Ok Living

25.10.2024 08:42 Broendby (DK)
In delivery. The goods are being delivered today. Best regards, Sabine

Rated 5 out of 5 stars

Happy with my purchase

Very happy with my purchase. Fast delivery and good quality. Will order again if I’m looking for anything they have in stock.

7 October 2024
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Reply from Ok Living

Thank you for your great feedback! I’m glad you’re happy with your purchase and the fast delivery. Looking forward to your next order! Best regards, Sabine

Rated 5 out of 5 stars

Top service

Very nice product and service!

19 September 2024
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Reply from Ok Living

Thank you so much for your kind feedback! We're thrilled to hear that you're happy with the product and service. Best regards, Sabine

Rated 5 out of 5 stars

Good service

12 September 2024
Ok Living logo

Reply from Ok Living

Thank you for your feedback! We're glad you were happy with the service.

Best regards,
Sabine

Rated 5 out of 5 stars

Very nice table

Very nice table. Easy to assemble and fast delivery.

10 September 2024
Ok Living logo

Reply from Ok Living

Thank you for your feedback! We're happy to hear that the table was easy to assemble and that the delivery was fast.

Best regards,
Sabine

Rated 5 out of 5 stars

Superb

It was really good experience .i would love to prefer to buy it from OK living

3 September 2024
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Reply from Ok Living

Thank you for your great feedback! I'm very pleased that you had a good experience and are considering us for future purchases.

Best regards,
Sabine

Rated 5 out of 5 stars

Orlando shoe cabinet

The shoe cabinet Orlando came and looks just like the picture on the website. Fast and easy.

Thank you.

28 August 2024
Ok Living logo

Reply from Ok Living

Thank you very much for your feedback! We are delighted that the Orlando shoe cabinet met your expectations and that the delivery was quick and easy. Best regards, Sabine

Rated 4 out of 5 stars

The furniture is quite nice

The furniture is quite nice, however instructions for assembly are not very clear, also there’s need in electrical screwdriver, which isn’t stated in instruction.

30 August 2024
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Reply from Ok Living

Many thanks for your feedback! We are sorry that the instructions were not quite clear, but we are pleased that you like the furniture. Best regards, Sabine.

Rated 1 out of 5 stars

I recently purchased a vanity mirror…

I recently purchased a vanity mirror from OK-LIVING, and I have to say, I am extremely disappointed with the overall experience. Right from the start, assembling the mirror was a nightmare. The holes on the various parts, especially the drawers, were not aligned correctly, which made the assembly process far more frustrating and time-consuming than it should have been. Instead of easily following the instructions, I had to manually fix and adjust almost every piece to make it fit together properly. This is simply unacceptable for a product that is supposed to be user-friendly.

Additionally, the quality of the materials used is extremely poor. The components feel flimsy and fragile, which makes me doubt the durability of the vanity mirror. I expected something far more robust for the price I paid. The poor craftsmanship is evident in every part of the product, from the misaligned holes to the subpar finishing on the surfaces. After finally getting it assembled, I can't help but feel that it won’t last very long, which is disappointing considering this was supposed to be a long-term addition to my room.

In short, I would not recommend purchasing this vanity mirror from OK-LIVING. The frustrating assembly process, poor quality, and lack of durability make this a product I would advise others to avoid. There are better options out there that offer higher quality and easier assembly for a similar price point. Save yourself the headache and look elsewhere.

26 August 2024
Ok Living logo

Reply from Ok Living

We are very sorry that you had such a negative experience with the cosmetic mirror. Your frustration with the difficult assembly and the quality of the product is completely understandable. We take your feedback very seriously and will pass it on internally to avoid such problems in the future. Thank you for drawing our attention to these shortcomings. Best regards, Sabine

Rated 5 out of 5 stars

It worked

It worked, got what i ordered, and user friendly instructions.

23 August 2024
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Reply from Ok Living

I'm very pleased to hear that! It's great that everything went well and that you are satisfied. Thank you very much for your feedback! Best regards, Sabine

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