Ok Living Reviews 

fast delivery. unfortunately, some nuts were missing to assemble the bed, so I had to go to a hardware store and spend DKK 200 on it :)

Order from them only if you need your shipment in 3 weeks. Any expectation of earlier delivery will disappoint you !

They said 5-7 delivering days 10 days ago we still havent seen anything.now we got an email it says delayed and they dont know when its gonna arrive.bad first buy from them i hope the item is like we expect or it will be the last buy too

I ordered before Christmas a makeup desk and I didn't received. They send me a link to track my package but since 02.01 it's no update. And when I ordered they said on the second of January i will receive the package. They just registered the package. Was the first time and the last time when I ordered from this website, I hope i can cancel the order and to get my money.

The order was made on December 18. The delivery was on January 2. The first half of the order arrived correctly. The second part a week later and a completely different half from a different product. The product I ordered turns out to be no longer in stock. (Perhaps they sent a different product on purpose). They do not want to come to a compromise but ask to cancel the order, return all the products back and wait for a refund. We bought the mattress elsewhere according to the size of the crib we ordered. Now we have to cancel it too. Very bad experience. I will not recommend this store.

Very Delay on delivery.

On 12.12 I ordered a bed for my daughter's Christmas present I had been carefully selecting the order date because I had to be home when the parcel was delivered as there was no way to affect the delivery date. Usually there is for furniture, but OK.

After order confirmation, it is communicated that they are going to deliver 3 packages and that I cannot expect them to be on the same day.

On 17.12 I receive the first out of 3 packages.

On 18.12 I can see that the other 2 packages are still in Germany, so I write the company to ask for a status.

They inform me that the bed is SOLD OUT - after waiting for it for 6 days and receiving 1/3 packages - and contacting them myself! That itself is unacceptable service, however, the process from here is even worse.

They now expect me to return package 1 and refuse package 2 which is in the way, and they inform me that I cannot have my money back before they receive these two packages. So - they sold me a product that is out of stuck, do not inform me about it, and then expect me to return a package and wait for my money over Christmas/News Years.

(breathing……)

As I live in Denmark, there are no dpd parcel shops which they ask me to use, so I ask them where the package should then go. Then they "offer" that a logistics partner can come and pick up a date. I "only" need to write them min. 3 days in advance, it has to be a weekday (so I need to stay home from work - again!), and I cannot be guaranteed that the logistics partner will show up on the day.

I informed them that they are breaking several rules in the law with this Customer Service, and they do not even reply to this part, they simply ask me to inform them about a date where they can - maybe - pick up the parcel. And then I can wait several weeks for my money to be returned.

So, now my daughter's Christmas present is not going to show up, and they refuse to return the money so I can buy a new one in time. Even though the product I paid for was apparently never in stock.

This is seriously bad Customer Service, and I hope that no one else will be in this situation.

Package is one week delayed and the only answer I got from the customer service is a link to the tracking system from a third party. The status of delivery is frozen and it does not look like it is coming at all. I hope Ok-Living will take responsibility for the delivery and follow-up the service and do not leave the customer unattended

The code to show the video on how to fold the wardrobe did not scan.

I ordered a Vicco Børnereol Hvid 143 x 72 cm med 8 foldekasser (1170 DKK). I received two packages in two days one with børnereol and one with only two foldekasser. The first day we found some of the wooden parts arrived damaged, likely due to mishandling during transit. Returning was challenging for us since it requires repackaging in its original boxes, which is quite difficult. We tried to contact costumer service but there is no phone available. Finally we wrote them and they offered only 150DKk to refund us. The second day we got only 2 foldekasser and this was quite annoying and we had to write them multiple times to get the six missing boxes. This situation was really disappointing and inconvenient for us.

Really happy with guality. Each detail heavy and solid. Look like this table will serv me a long time. Many interesting combinations for good prices.

I ordered two toilet cabinets for wall mounting. The screws for the wall mounted that where dilivered did not fit into the mounting holes of the cabinets. A really bad mounting solution that I had to customize to make it work.

The furnitures I received had fault and looked dirty. Also I received two different furnitures in white, but the white color doesn’t match.

They sendy parcel to pick up point .Also it was to far for me to take parcel! Was near shop where always Im going to take parcel! Also I write home address ! So please send to home address!
Carpet not happy ,its not like picture ! Very poor quality.

There was a screw missing in the package for my table. Instead of 4 screws there were only 3. Therefore I am not able to complete setting up my table. Very frustrating.