Ok Living Reviews 

1,361
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels w... See more

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Rated 4 out of 5 stars

The corridor cabinet I ordered arrived very fast. Ordered Thursday night and it arrived on Monday noon already. The product looks nice and seems really good quality considering the price I paid. One... See more

Company replied

Rated 5 out of 5 stars

I’ve made 2 orders, and one of them got lost. I wrote to them about it and they answered fast, polite and fixed the problem without hesitation. Super good service, fast delivery- only took 2 days,... See more

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Rated 5 out of 5 stars

An amazing bathroom cabinet. Great materials, beautiful design, and incredibly easy to assemble. I can’t stop thinking about how much it has transformed my ugly bathroom into a space I actually enjoy... See more

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4.0

Great

TrustScore 4 out of 5

1k reviews

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4.0

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(1,361)

446 reviews in the last 12 months

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Rated 3 out of 5 stars
Ok Living logo

Reply from Ok Living

Thank you for your honest feedback.

We’re sorry to hear that the furniture wasn’t easy to install. We always aim to make assembly as simple as possible, so we truly appreciate you pointing this out. Your feedback helps us improve our instructions and products.

If there’s anything specific that made the installation difficult, feel free to let us know – we’re always happy to help and support you.

Best regards
Simon

Rated 4 out of 5 stars

Nice piece of furniture but hard to put…

Nice piece of furniture but hard to put together.

13 February 2026
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Reply from Ok Living

Thank you for your feedback!

We’re really glad to hear that you like the piece of furniture 😊 At the same time, we’re sorry that the assembly was more difficult than expected. That’s definitely not the experience we want you to have.

We truly appreciate your honest comment – it helps us improve our instructions and make the setup process easier in the future. If you ever need assistance, our team is always happy to help.

Best regards
Jonas

Rated 5 out of 5 stars

A+ service

Great and very responsive customer service.
Will buy from them again.

3 February 2026
Ok Living logo

Reply from Ok Living

Thank you so much for your wonderful feedback!

We’re delighted to hear that you were happy with our customer service and that you found us responsive 😊 That truly means a lot to us.

We’re already looking forward to welcoming you back again!

Best regards
Jonas

Rated 1 out of 5 stars

Stay away from this company I bought…

Stay away from this company I bought dressing table everything was broken and damage

11 February 2026
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Reply from Ok Living

We are very sorry to hear that your vanity arrived damaged. This is, of course, completely unacceptable and does not meet our quality standards.

Please accept our apologies for any inconvenience this may have caused.

Sincerely,
Jonas

Rated 5 out of 5 stars

Better quality than expected and quick…

Better quality than expected and quick delivery! Assembly was not easy but managable alone. I'm very happy with the product especially considering the low price.

3 February 2026
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Reply from Ok Living

So happy to hear the quality was even better than you expected and delivery was quick! Thanks for the honest note about assembly — great that you managed it alone and that the value for the price feels spot on.

Many greetings, Valentin

Rated 5 out of 5 stars

Had a great experience buying from this…

Had a great experience buying from this website. The item is as shown on picture ang really good quality. Came on time. Thanks

2 February 2026
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Reply from Ok Living

So happy to hear you had a great experience and that the item matched the pictures with really good quality. Glad it arrived on time — thanks for your feedback!

Many greetings, Lisa

Rated 5 out of 5 stars

Good quality,good price and fast…

Good quality,good price and fast delivery.

4 February 2026
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Reply from Ok Living

So happy to hear the quality and price were spot on and delivery was fast. Thanks for your feedback!

Many greetings, Valentin

Rated 1 out of 5 stars

I received the Vicco Lisca dressing…

I received the Vicco Lisca dressing table with LED mirror, and the product arrived in very poor condition. The mirror was scratched and damaged, and the wood quality was extremely low.
I contacted customer service, and instead of offering a proper solution, they only offered a small discount or a replacement. The item is large and heavy, and returning it myself is not practical.
I expected much better quality and service. Very disappointing experience.

30 January 2026
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Reply from Ok Living

Jeg beklager meget, at dit badeværelsesskab ankom beskadiget, og at de foreslåede løsninger ikke var praktiske for dig. Tak for din ærlige feedback – vi tager dette meget alvorligt og vil videregive det internt, så sådanne sager kan håndteres bedre i fremtiden.

Med venlig hilsen, Lisa

Rated 3 out of 5 stars

The furniture did not arrive with…

The furniture did not arrive with instructions.

2 February 2026
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Reply from Ok Living

Thank you for your feedback. We’re really sorry that the furniture arrived without instructions — that’s definitely not how it should be, and we understand how frustrating that can be.

We appreciate you pointing this out and will use your note to improve our packing checks going forward.

Best regards
Jonas

Rated 5 out of 5 stars

The bed meets all my expectations- very…

The bed meets all my expectations- very nice and steady too. The matress is soft and confirtable for the baby

28 January 2026
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Reply from Ok Living

Thank you so much for your lovely feedback! 😊
We’re really happy to hear that the bed meets all your expectations and that it feels nice and sturdy. It’s especially great to know that the mattress is soft and comfortable for your baby — that’s what matters most 💛

Wishing you and your little one lots of cozy nights!

Kind regards,
Janik

Rated 4 out of 5 stars

I was actually glad of quick service I…

I was actually glad of quick service I ordered a baby bed and it arrived within 3 days but one part of bed had a tiny crack and one part of had a wrong hole it was not on a correct place where it should otherwise i am happy with there purchase

26 January 2026
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Reply from Ok Living

Thank you for sharing your experience 😊
We’re glad to hear that the service was quick and that the baby bed arrived within just 3 days. At the same time, we’re sorry about the small crack and the incorrectly placed hole — that’s of course not ideal and we understand it can be disappointing.

We really appreciate your understanding and are happy to hear that, overall, you’re satisfied with your purchase. Thank you for your honest feedback — it helps us improve.

Kind regards,
Janik

Rated 4 out of 5 stars

Ich bin insgesamt zufrieden

Ich bin insgesamt zufrieden mit meinem Kauf bei OK Living. Wir haben ein Franka-Bett mit Matratze und Schubladen bestellt. Die Lieferung erfolgte in zwei Teilen, und ein Paket war leider um einen Tag verspätet.
Man muss der Anleitung sehr genau folgen, da man sonst leicht Fehler macht. Ich finde es schade, dass das Bett nicht spiegelverkehrt aufgebaut werden kann, sodass der Einstieg auf der gegenüberliegenden Seite ist.
Die Schubladen sind von sehr schlechter Qualität, und ich überlege, sie zu entsorgen, da die Rollen sehr schlecht und schief laufen, wodurch die Schubladen selbst für einen Erwachsenen schwer zu handhaben sind.
Trotz meiner Kritik sind wir – und besonders mein Sohn – sehr glücklich mit diesem Hausbett. Außerdem ist es eindeutig das günstigste, das ich finden konnte.

-----------------Engelsk--------------'z

Overall, I am satisfied with my purchase from OK Living. We ordered a Franka bed with a mattress and drawers. The delivery was split into two parts, and unfortunately one package was delayed by one day.
You have to follow the instructions very carefully, otherwise you may end up assembling it incorrectly. I think it’s a shame that the bed cannot be mirrored so that the entrance is on the opposite side.
The drawers are extremely poor in quality, and I am considering throwing them away, as the wheels run so poorly and unevenly that the drawers are difficult to handle even for an adult.

Despite my criticism, we – and especially my son – are very happy with this house bed. It is also clearly the cheapest one I have been able to find.

12 January 2026
Ok Living logo

Reply from Ok Living

Vielen Dank für deine ausführliche und ehrliche Rückmeldung. Es freut uns sehr zu hören, dass ihr insgesamt zufrieden seid und dass dein Sohn so glücklich mit dem Hausbett ist – das ist uns besonders wichtig 😊

Gleichzeitig bedauern wir die Punkte, die du ansprichst: die geteilte Lieferung mit Verzögerung, die sehr genaue Montageanforderung, die fehlende Möglichkeit zum spiegelverkehrten Aufbau sowie vor allem die Qualität der Schubladen. Deine Kritik an den Rollen und der Handhabung ist absolut nachvollziehbar und hilft uns sehr, diese Schwachstellen klar zu erkennen und intern weiterzugeben.

Umso mehr schätzen wir es, dass du trotz dieser Punkte auch die positiven Aspekte hervorhebst – insbesondere das Preis-Leistungs-Verhältnis. Danke, dass du dir die Zeit genommen hast, deine Erfahrung so differenziert zu schildern.

Herzliche Grüße
**Janik**

Rated 4 out of 5 stars

It is a beautiful furniture

It is a beautiful furniture, but assembling instructions was misguiding

22 January 2026
Ok Living logo

Reply from Ok Living

Thank you for your honest feedback 😊
We’re happy to hear that you find the furniture beautiful. At the same time, we’re sorry that the assembly instructions were misleading — we understand how frustrating that can be and we take this seriously.

Your feedback helps us improve, and we truly appreciate you taking the time to share it.

Kind regards,
Janik

Rated 5 out of 5 stars

Good product, low price.

Seamless process and swift delivery.

7 January 2026
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Reply from Ok Living

Thank you for your feedback, we’re glad to hear everything went smoothly and the delivery was fast!

Best regards,
Jonas

Rated 2 out of 5 stars

Still waiting for my delivery 10 days…

Still waiting for my delivery 10 days after placing the order, despite the website stating a 3–4 working day turnaround. As a heads-up to others, please be aware of these delays before making a purchase.

BR
N

8 January 2026
Ok Living logo

Reply from Ok Living

Your order has already been delivered.

Best regards,

Jonas

Rated 5 out of 5 stars

My package came with a little damage…

My package came with a little damage but after contacting ok-living they was super nice and whit out questing replaced the damaged item.
Super cool experience
Thanks guys

16 December 2025
Ok Living logo

Reply from Ok Living

Thanks for your feedback! Sorry the package arrived with a bit of damage, but we’re really happy we could sort it out quickly for you. Appreciate the kind words!

Kind regards, Lisa

Rated 5 out of 5 stars

Fast delivery and great product quality

Fast delivery and great product quality

31 December 2025
Ok Living logo

Reply from Ok Living

Thanks for your feedback! We’re happy the delivery was fast and the product quality met your expectations.

Kind regards, Jonas

Rated 5 out of 5 stars

Fine service and quick delivery

Fine service and quick delivery

16 December 2025
Ok Living logo

Reply from Ok Living

Thank you for your positive feedback! We’re glad to hear you’re happy with the service and the quick delivery. 😊

Best regards
Jonas

Rated 4 out of 5 stars

Good support

I received the wrong item, but the support quickly sent a new item that I received shortly after. It was nice that the response was so efficient.

8 December 2025
Ok Living logo

Reply from Ok Living

Thanks for your feedback! We’re glad the issue was resolved quickly and that you received the correct item shortly after.

Best regards, Jonas

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