Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels w... See more
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Never had a worse experience. Ordered a vanity table and 90% of the parts didn't arrive. After they sent the package again, 90% of the parts were still missing. They didn't send enough return labels w... See more
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The corridor cabinet I ordered arrived very fast. Ordered Thursday night and it arrived on Monday noon already. The product looks nice and seems really good quality considering the price I paid. One... See more
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I’ve made 2 orders, and one of them got lost. I wrote to them about it and they answered fast, polite and fixed the problem without hesitation. Super good service, fast delivery- only took 2 days,... See more
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An amazing bathroom cabinet. Great materials, beautiful design, and incredibly easy to assemble. I can’t stop thinking about how much it has transformed my ugly bathroom into a space I actually enjoy... See more
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Nice piece of furniture but hard to put together.

Reply from Ok Living

Reply from Ok Living
Stay away from this company I bought dressing table everything was broken and damage

Reply from Ok Living
Better quality than expected and quick delivery! Assembly was not easy but managable alone. I'm very happy with the product especially considering the low price.

Reply from Ok Living
Had a great experience buying from this website. The item is as shown on picture ang really good quality. Came on time. Thanks

Reply from Ok Living

Reply from Ok Living
I received the Vicco Lisca dressing table with LED mirror, and the product arrived in very poor condition. The mirror was scratched and damaged, and the wood quality was extremely low.
I contacted customer service, and instead of offering a proper solution, they only offered a small discount or a replacement. The item is large and heavy, and returning it myself is not practical.
I expected much better quality and service. Very disappointing experience.

Reply from Ok Living

Reply from Ok Living
The bed meets all my expectations- very nice and steady too. The matress is soft and confirtable for the baby

Reply from Ok Living
I was actually glad of quick service I ordered a baby bed and it arrived within 3 days but one part of bed had a tiny crack and one part of had a wrong hole it was not on a correct place where it should otherwise i am happy with there purchase

Reply from Ok Living
Ich bin insgesamt zufrieden mit meinem Kauf bei OK Living. Wir haben ein Franka-Bett mit Matratze und Schubladen bestellt. Die Lieferung erfolgte in zwei Teilen, und ein Paket war leider um einen Tag verspätet.
Man muss der Anleitung sehr genau folgen, da man sonst leicht Fehler macht. Ich finde es schade, dass das Bett nicht spiegelverkehrt aufgebaut werden kann, sodass der Einstieg auf der gegenüberliegenden Seite ist.
Die Schubladen sind von sehr schlechter Qualität, und ich überlege, sie zu entsorgen, da die Rollen sehr schlecht und schief laufen, wodurch die Schubladen selbst für einen Erwachsenen schwer zu handhaben sind.
Trotz meiner Kritik sind wir – und besonders mein Sohn – sehr glücklich mit diesem Hausbett. Außerdem ist es eindeutig das günstigste, das ich finden konnte.
-----------------Engelsk--------------'z
Overall, I am satisfied with my purchase from OK Living. We ordered a Franka bed with a mattress and drawers. The delivery was split into two parts, and unfortunately one package was delayed by one day.
You have to follow the instructions very carefully, otherwise you may end up assembling it incorrectly. I think it’s a shame that the bed cannot be mirrored so that the entrance is on the opposite side.
The drawers are extremely poor in quality, and I am considering throwing them away, as the wheels run so poorly and unevenly that the drawers are difficult to handle even for an adult.
Despite my criticism, we – and especially my son – are very happy with this house bed. It is also clearly the cheapest one I have been able to find.

Reply from Ok Living
It is a beautiful furniture, but assembling instructions was misguiding

Reply from Ok Living
Still waiting for my delivery 10 days after placing the order, despite the website stating a 3–4 working day turnaround. As a heads-up to others, please be aware of these delays before making a purchase.
BR
N

Reply from Ok Living
My package came with a little damage but after contacting ok-living they was super nice and whit out questing replaced the damaged item.
Super cool experience
Thanks guys

Reply from Ok Living

Reply from Ok Living
I received the wrong item, but the support quickly sent a new item that I received shortly after. It was nice that the response was so efficient.

Reply from Ok Living
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