Strange delivery. First came box No2, then box No1. Two different warehouses? Anyway, table as expected, if you understand fine print in web description and photos. Eventually missing parts (screws),... See more
Company replied
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Strange delivery. First came box No2, then box No1. Two different warehouses? Anyway, table as expected, if you understand fine print in web description and photos. Eventually missing parts (screws),... See more
Company replied
Super goed hout (wood), much better and thicker then vidaxl. Echt hele goede kwaliteit, normally im not so fast satisfied, so this was really a surprise to me and also a really low price. Het m... See more
Company replied
Instruction was clear and the fitting well. We receive 2 pakkings from which 1 was damaged, however the content had no damage and nothing was missing. 1 remark 2 long wood pins for panel interconnec... See more
Company replied
Honestly, I'm not happy with this purchase, but I won't be returning it. The furniture is damaged, fortunately not on the outside, but on the inside. I thought everything would be fine because the pac... See more
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Super goed hout (wood), much better and thicker then vidaxl. Echt hele goede kwaliteit, normally im not so fast satisfied, so this was really a surprise to me and also a really low price.
Het mechaniek van de laden en kastjes was ook zeer sterk en kwalitatief hoogwaardig.
Een dikke 10 prijs/kwaliteit verhouding

Reply from Ok Living
No quality check in whats ordered. Materials are cheap and the lamel striping is just printed. Got a package with defect on the hinges and no replacement parts could be resend. A small refund of around 10% was arrangend but this is the less favorable solution.

Reply from Ok Living
You guys fixed our problem very fast and gentle, thank you.

Reply from Ok Living
Very nice quality furniture. Everything fits very well and all is very straight. Only the build drawing could be clearer.

Reply from Ok Living
Everything was fine - nice quality and really fast and convenient delivery 🙌

Reply from Ok Living
Quick delivery but incomplete info about delivery. Clear info would had been nice.

Reply from Ok Living
Quick delivery. Exactly as on pictures. Very happy with pretty furniture.

Reply from Ok Living
My order was sent to me in three different packages without warning (makeup table and chair)
When I finally received all three packages, I noticed broken parts, with some severe chips that someone had ineptly masked with white paint. Also, one part of the drawer was missing
I wouldn't worry if the broken parts were somewhere behind - they are in the most visible place. Both of my support requests were completely ignored.
I do not advise ordering anything from ok-living (it's not ok to send poor quality products knowing that they have deffects) - neither customer support nor quality of service. Now I have to try to mask the damage at my own expense somehow
UPD:
After my complaint on trust pilot i was contacted, and after the explanation ok-living sent me a new item. I haven't unpacked it yet, but only afer I left my complaint here - i was properly questioned and my issue it seems solved. I actually asked only for damaged and missed parts - sending the whole set wasn't necessary. Thank you for the support

Reply from Ok Living

Reply from Ok Living
Lovely cupboards delivered to the door in a few days. Easy to build and good quality for money

Reply from Ok Living
Easy to set up. Quick delivery. Nice design. Looks just like the pucture. Veel happy with it.

Reply from Ok Living
Perfect! We received the high quality cabinets within a few days. It came in two batches (we first received the doors) but we didn’t know this so I contacted costumer services and immediately received a very extensive response which explained everything. We are happy costumers!

Reply from Ok Living
Package came fast and the cupboards were very easy to put together. They also look very good.

Reply from Ok Living
Cheap, pretty furnitures, every part has a instruction and it's easy to assemble :)

Reply from Ok Living
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