The whole team at Oka, Bath are so helpful. Not only on advising furniture choices, but also if things go wrong. I had a recent delivery challenge with an arm chair and Natasha, Alex and Tom couldn’t... See more
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I wanted a new lampshade to go with my own base . The staff in the Bath store were exceptionally helpful and friendly today and a really charming young man helped me choose a shade and provided... See more
Company replied
Called into the Oka store in Bath for a look and browse at new items. Absolutely impressed by a member of staff, Linda. She was amazing with her tips for the artificial flowers and suggestions on wh... See more
Company replied
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... See more
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Company details
Written by the company
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contact info
26-27 Milsom Street, BA1 1DG, Bath, United Kingdom
- +44 1225 443074
4.8
Excellent
361 reviews
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I walked several times around your shop…
I walked several times around your shop in Bath, admiring many items. There was no sales pressure and ‘Ella’ asked if she could help .. I pointed out a vase which was too heavy to carry so Ella looked up postage which was very reasonable. I liked the flowers in the vase so Ella put together an arrangement for me. When my parcel arrived 2 days later, Ella had tied the bouquet as she had arranged it in the shop which was beautiful. She had written me a personal note advising how to make my vase look its absolute best ….. The key word in all of this is …. Ella …. Thank you for your amazing care and attention to detail… you are an invaluable member of Oka 🙏
25 August 2026
Reply from OKA - Bath
Dear Debbie,
Thank you for taking the time to share such thoughtful feedback. We’re delighted Ella made your visit to our Bath store feel so special.
Her care and attention clearly made a lasting impression, and your kind words will mean a great deal to her. We’ll be sure to share them with Ella and the wider team.
Kind regards,
OKA
Exceptional shopping experience in Bath store
Beautiful store & layout. Exceptionally helpful staff despite both being very busy helping customers secure items in your sale with the great ball holiday additional discount. I phoned the store before setting off as I live over 50 miles away & also received great service, advice and help from the gentleman who served me when I arrived.
30 August 2026
Reply from OKA - Bath
Dear Maria,
Thank you for taking the time to share such lovely feedback. We’re delighted our Bath team were able to help make your visit worthwhile.
Your kind words about the store and the service you received mean a great deal, and we’ll be sure to share them with the team.
Kind regards,
OKA
Always the best
Always the best, friendly and professional service in the Bath store. The fashion design is absolutely the best for me and I always spend more than I intend!
My whole wardrobe is from Oska. It’s the best!
25 August 2026
Reply from OKA - Bath
Dear Mrs Peto
It appears that your review is intended for a different company, we are OKA furniture and we can see that your lamp has been delivered and hope that you are happy with your purchase.
We request that you kindly amend your review.
Warm regards
OKA
We visited your shop in Bath and talked…
We visited your shop in Bath and talked with a member of staff, Christinea, who was friendly and helpful, resulting in us purchasing two chairs and cushions.
27 August 2026
Reply from OKA - Bath
Dear Antony
Thank you for your wonderful feedback. We're so pleased to hear that Christinea in Bath provided such friendly and helpful service, leading to your lovely purchases. We'll be sure to share your kind words with the team.
Warm regards
OKA
World class service Alex & Elly
World class service Alex & Elly
These kids will go far in life..
Customer service better than John Lewis
& products purchases Outstanding!
31 August 2026
Unprompted review
Reply from OKA - Bath
Dear Ian
We're so happy to hear about your wonderful experience in our Bath store, and that you received such great service from Ella and Alex! It's fantastic to know we exceeded your expectations and we truly appreciate your kind words.
Best wishes
OKA
Excellent communication
Excellent communication, quick reply to problem, quick solution, quick delivery and everything with kindness, amiability and attention.
Really 5*
27 August 2026
Reply from OKA - Bath
Dear Alix
We are absolutely thrilled to receive such wonderful feedback! It's fantastic to hear that you experienced excellent communication, a quick and kind resolution to your problem, and prompt delivery. Providing a positive and attentive experience is what we always strive for. Thank you for your amazing 5-star review!
Best wishes
OKA
One of the best shops in Bath…
Oka is one of the few shops who sell top quality artificial flowers. They also stock great furniture - definitely quirky/unusual alongside classic items. One of my favourite shops in Bath. The staff are always helpful and knowledgeable.
22 August 2026
Reply from OKA - Bath
Dear Hazel
We're so pleased to hear that our Bath store is one of your favourites and that you appreciate the quality of our artificial flowers. It's wonderful to know you enjoy our unique and classic furniture, and that our team consistently provides helpful and knowledgeable service.
We truly appreciate your kind words and look forward to welcoming you back soon.
Best wishes
OKA
Lovely gentle and helpful service in…
Lovely gentle and helpful service in the Bath store which you must keep open for ever!
22 August 2026
Reply from OKA - Bath
We’re delighted to hear that your visit to our Bath store was such a positive experience and found our service gentle and helpful. We’ll be sure to pass your kind feedback on to the team.
We truly appreciate your kind words and hope that you are happy with your purchase.
Warm regards
OKA
affecient and happy staff to help with your experience.
Staff at the Bath store,were friendly and happy to help.
19 August 2026
Reply from OKA - Bath
Dear Ms Donnelly,
We’re so pleased to hear that the Bath team made your visit a positive one.
We’ll be sure to pass your kind feedback on to them, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
Very pleasant helpful ladies Linda and…
Very pleasant helpful ladies Linda and Ellie helped me to buy a new rug today(Sunday)
Reassured me about some questions I asked, re rug colour and possible returns etc.
Good experience.
18 August 2026
Reply from OKA - Bath
Dear Customer
We are delighted to hear you had such a positive experience during your visit to our Bath store on Sunday. It's wonderful to know that Ellie and Linda were able to assist you with your questions and help you find a new rug. We truly appreciate your feedback and hope to welcome you back again soon.
We hope that you enjoy your new rug!
Kind regards
OKA
The items are beautiful
The items are beautiful, the staff are polite and helpful. Great looking shop where items are displayed to their advantage. You can visualise them in your own home.
18 August 2026
Reply from OKA - Bath
Dear Margaret
Thank you for your wonderful review. We are so pleased to hear you enjoyed your visit to our Bath store and found our displays inspiring. It's lovely to know our team provided such helpful and friendly service, and we hope you will visit us again soon.
Kindest regards
OKA
Humphey Sofa and cushion delights
As always Adam was welcoming and helpful. We just wanted to chose cushions to compliment the newly arrived Humphrey Rattan Sofa set which is amazing. The team at Marlborough were so helpful too in remembering that I had wanted one and then contacting me when a photo shot set was returned to store and hence available when sold out on line and in store. Huge appreciation to all.
14 August 2026
Reply from OKA - Bath
Dear Kim
We are so pleased about your positive experiences with both our Bath and Marlborough stores. It's fantastic to know you're enjoying your new sofa set and it's lovely to hear how helpful Alex was in assisting you with your cushion selection. We truly appreciate your kind words and look forward to welcoming you back soon.
Best wishes
OKA
Reply from OKA - Bath
Dear Liz
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your visit to our Bath store and received such friendly and helpful service.
We thank you for choosing OKA and look forward to welcoming you again soon.
Kind regards
OKA
Perfect cushions.
Another great experience in Oka Bath buying cushions for our beautiful new armchairs. Wonderful help from Linda and all the staff at Oka. A plentiful choice of cushions to choose from. We always have a good laugh too which is all due to helpful, cheerful assistance..... with a good sense of humour!!
12 August 2026
Reply from OKA - Bath
Dear Victoria
Thank you for your wonderful review! We're so pleased to hear about your excellent experience at our Bath store. It's fantastic that you found a plentiful choice of cushions and that Linda provided such helpful, cheerful assistance with a good sense of humour. We're delighted you always have fun with us and we hope to welcome you back again soon.
Best wishes
OKA
Wonderful products beautifully put…
Wonderful products beautifully put together and friendly knowledgeable staff
5 August 2026
Reply from OKA - Bath
Dear Christian,
We’re delighted to hear that you enjoyed both our products and the service from the Bath team.
Thank you for your kind feedback — we’ll be sure to pass it on.
Kind regards,
OKA
Good quality goods & a wide variety of…
Good quality goods & a wide variety of choice, different choice than on the high street.
6 August 2026
Reply from OKA - Bath
Dear Sharon,
We’re so pleased to hear that you enjoy our product range and found plenty of choice.
Thank you for your kind feedback, and we hope to welcome you back to OKA again soon.
Kind regards,
OKA
The service in store was excellent
The service in store was excellent. The shop itself is beautiful and a pleasure to walk into and the products imaginatively displayed. I have bought several pieces in the last few months and have been delighted by the quality and service.
25 July 2026
Reply from OKA - Bath
Dear Rosa
Thank you for sharing your feedback. We're delighted to hear that you find our Bath store a pleasure to visit and enjoy how our products are displayed. It's fantastic to know you've been so pleased with the quality of your recent purchases and the service you received from our team.
We truly appreciate you sharing your experience and hope to welcome you back soon.
Kind regards
OKA
I have emailed many times trying to…
I have emailed many times trying to reschedule to a date suitable for me (13-8-2016) but I have been given a date that is unsuitable for me (6-8-2026) as I am away on holiday.
2 August 2026
Reply from OKA - Bath
Dear Amani
Thank you for your review and we are sorry to hear of the problems you have encountered with our third party courier regarding delivery of your order.
We can see that one of our customer service advisors has already contacted you directly today in relation to this matter, and will keep you updated so that this can be resolved promptly.
We apologise for the inconvenience caused.
Kind regards
OKA
Reply from OKA - Bath
Dear Susan
We’re delighted to hear that you received such knowledgeable and attentive service during your recent visit to our Bath store. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Great bench ordered
Great bench ordered , delivered in a couple days.very friendly helpful staff.
1 August 2026
Reply from OKA - Bath
Dear Linda
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to the team.
We really appreciate your feedback and hope that you are enjoying your garden bench.
Kind regards,
OKA
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