OKA - Bath Reviews 275

TrustScore 5 out of 5

4.8

26-27 Milsom Street, BA1 1DG Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a great experience at Oka Bath store. Natasha and Ellie were extremely helpful and friendly, they are a credit to the business. Certainly made it much easier for us to buy from Oka compared to th... See more

Company replied

Rated 3 out of 5 stars

The store employees were very helpful, however I was shocked to see that a £10 shipping fee is added to click and collect purchases. I don’t believe click and collect should have a fee.

Company replied

Rated 5 out of 5 stars

We visited the Oka Bath Store yesterday and were helped by Linda, who was just superb. The side table we wish to purchase is no longer available to order and Linda took the time and trouble not only... See more

Company replied

Rated 5 out of 5 stars

with all honesty, I can say that it’s a pleasure to shop at your store. Apart from it being beautiful beautifully appointed the staff are so helpful and always have been whenever I have been there so... See more

Company replied


Company details

  1. #257 of 401 best companies in Home Furniture Shop
  2. #138 of 201 best companies in Decoration and Interior Design Store
  3. #73 of 99 best companies in Lighting Shop

Written by the company

In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

275 reviews

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Rated 5 out of 5 stars

Excellent service.

Excellent service.

2 February 2026
OKA - Bath logo

Reply from OKA - Bath

Dear David,

Many thanks for taking the time to leave your review.

We are delighted to hear that you received excellent service. Your feedback is sincerely appreciated and will be shared with the team.

Kind regards,
OKA

Rated 5 out of 5 stars

I have not shopped in this store…

I have not shopped in this store before, but just bought a new home and have been looking for something particular, which I found in OKA! I am delighted and love the piece I just purchased. I will certainly be back. The staff are truly very helpful and kind. Thank you.

2 February 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Naomi

Thank you for your lovely review. We’re delighted to hear that your first visit to our Bath store was such a positive experience and that our team helped you locate the product you had been looking for!

We hope that you are settled into your new home and will visit us again soon.

Kind regards
OKA

Rated 5 out of 5 stars

Helpful and supportive staff…

Helpful and supportive staff beautifully shop layout

25 January 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Sarah & Dave

Thank you for your lovely review. We’re so pleased to hear that you felt well looked after during your visit to our Bath store. Your kind feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Happy customer

Bought one cushion then a second one next day. Staff friendly and very helpful.

1 February 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Nicola

Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service during your visits to our Bath store. Your feedback means a great deal to us, and we look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent knowledgeable staff as always…

Excellent knowledgeable staff as always in the Bath store, a pleasure to visit!

26 January 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Mrs Burgess

Thank you for your lovely review. We’re so pleased to hear it’s always a pleasure shopping with us and that our Bath team continue to provide such great service. Your kind words are truly appreciated.

Kind regards,
OKA

Rated 5 out of 5 stars

Wonderful products and very helpful…

Wonderful products and very helpful staff

29 January 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Mrs Tonks

Thank you for your lovely review. We’re delighted to hear that you enjoyed the range of products in our Bath store and received such knowledgeable and helpful service during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Great Products.

Excellent service, fab product.

18 January 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Jonathan

Thank you so much for taking the time to leave your review. We’re delighted to hear everything went so smoothly and you are happy with your purchase. We really appreciate your feedback.

Kind regards,
OKA

Rated 5 out of 5 stars

Oka Bath

Oka, Bath is always helpful and nothing seems too much for them. If you ask for something you can’t see on the shop floor they’ll always, in my experience, do their best to find that item. I love my Oka purchases and look forward to many more. Thank you Oka Bath.

16 January 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Monika,

Thank you so much for taking the time to leave your review. We’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team. We really appreciate your continued support and look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful assistant

Very helpful assistant

12 January 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Kelly

Thank you for your kind review. We’re delighted to hear that you enjoyed your visit to our Bath store and received such friendly and helpful service. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Great service

Great service , quality product at a good price

30 December 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Barry

Thank you for your lovely review. We’re delighted to hear that you enjoyed the range of products in our Bath store and received such friendly and helpful service during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful absolutely brilliant

Very helpful absolutely brilliant

5 January 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Alison,

We’re very grateful you took the time to leave your review. Thank you for sharing your experience with us — it’s always encouraging to hear from our customers.

Kind regards,
OKA

Rated 5 out of 5 stars
OKA - Bath logo

Reply from OKA - Bath

Dear Theresa,

Thank you for taking the time to leave your review. We really appreciate your feedback and are glad you had a positive experience during your visit to our Bath store.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

5 stars as always !!

5 stars as always !!

24 December 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Natalie and Florrie,

Thank you so much for your lovely review. We really appreciate your continued support and are delighted to know you’ve had another great experience with us.

Kind regards,
OKA

Rated 3 out of 5 stars

Over charged!

I knew exactly what I wanted to buy - 2 cushions. I am ashamed to admit that I didn’t check the card reader nor the receipt. A week later I discovered that I’d been charged for 3 cushion covers! Thankfully, the member of staff remembered me making the purchase, and my money was refunded. An inconvenience to have to return to the store though, and it might not have been easy to convince another member of staff that a mistake had been made and that I was owed a refund.

22 December 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Carolyn

We are truly sorry that you were charged incorrectly and had the inconvenience of returning to the store for the refund. We endeavour to provide a high level of customer service, and it's disappointing to hear that we fell short in your case.

We truly appreciate your feedback, and we hope you'll give us the opportunity to provide a better experience on your next visit.

Kind regards,
OKA

Rated 5 out of 5 stars

Thank you Linda B!

Linda B was so knowledgeable, helpful and patient and helped us get just what we were looking for. Many thanks Linda!

29 December 2025
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Lucy

We're happy to hear that you had such a positive experience in our Bath store. We appreciate your kind words and are so glad Linda was able to help you find exactly what you were looking for!

We hope to see you again soon!

Kind regards
OKA

Rated 5 out of 5 stars

Incredible flower arrangement.

I’ve always admired the flower arrangements in the Bath store and decided to have one created. Linda B was absolutely incredible. She was so friendly, listened to what I wanted, asked all the right questions and was an absolute pleasure. She is so creative and made the most amazing arrangement for my dining room table. I love it and would highly recommend.

22 December 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Hilary,

Thank you for taking the time to share your experience. We’re delighted to hear how pleased you are with your visit to our Bath store, and your kind comments have been passed on to the team there.

It’s always wonderful to know when our colleagues have made such a positive impression, and we really appreciate you recommending us.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Beautiful shop with stock that is really nicely presented

11 December 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Janene

Thank you for your lovely review. We’re delighted to hear that you enjoyed the range of products in our Bath store and our team made such a positive impression. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Linda B was first class

Linda B was first class ! Helped
Me style a sitting area helping with cushion colours and textures- highly recommend

3 December 2025
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Anna,

Thank you for your lovely review. We’re delighted to hear that your experience at our Bath store was such a positive one and that the guidance you received helped bring your ideas together so well. Your recommendation is greatly appreciated.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Shop looked amazing and staff were very…

Shop looked amazing and staff were very friendly

3 December 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Tracy,

Thank you for your kind review. We’re delighted to hear that you enjoyed your visit to our Bath store and felt so welcome during your time with us. Your feedback is greatly appreciated, and we hope to see you again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Lamps

Great service and discount

2 December 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Adrian,

Thank you for your review. We’re pleased to hear that you were happy with the service you received during your visit to our Bath store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

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