OKA - Bath Reviews 305

Visiting Bath today, went to my favourite shop. As Lways I was not disappointed by the range and selection.
I was made very welcome in a lovely way, no pressure, Trish was so polite and helpful, a credit to the company.

Our console table is beautiful. It’s a real statement piece in our hallway. The quality is excellent.

Always 5 star. Wonderful service from the fab OKA staff

Excellent service from OKA from website navigation to efficient delivery and robust packing, the communications throughout was great and finally the quality of the products, amazing, I would definitely buy from again.

Very helpful staff

Very quick and knowledgeable

Was greeted by a lovely assistant who helped match 4 lamp shade with my own bases. She made sure the heights and sizes were all in proportion. Allowed a discount at purchase due to existing sale and also added me to mailing list. Really good customer service.

I was greeted by a lovely Lady who is the resident florist in the Bath store.
Said Lady wrapped my faux flowers beautifully,and also informed me that they had an offer of 30% on my purchase,so I took advantage and purchased even more blooms.Lovely experience as always!

Christina at your Bath shop was extremely helpful and kind and helped me find the perfect coloured cushion. Lovely experience, as always Oka.

Bath branch:- really nice staff. Very helpful. Didn’t know there was a 14 day period whereby you can view their goods in situ which, I felt, was very good especially considering the value and quality of the goods. The store is well laid out and gives one a good idea of how products will look at home.

Simply , good service !

If it’s not in store don’t order. This is the second time we have received poor delivery from OKA The sad thing is that the items are always very good quality and look wonderful however if you order something that’s not in the store to pay for and collect it takes months.

Our recent purchase was a Callanish stone dining table. We paid in full in the store back on 9th April and we were told that the delivery would be within a week. A week later we get a call to say that the item was on backorder and would nobody be delivered in July. On Sunday, the 20th of July we received an email to say that they were further delays and this would now be in September. As you can imagine, we were pretty fed up with this so we called to ask what the issue was only to be told that they could not supply the table at all as there were health and safety issues with the table itself and we’re going to arrange a refund. We had a very similar issue back last year when we purchased a lamp which was promised within 10 days which again ended up being almost 4 months before delivery.

Fantastic client services, answered all questions, went over and above to assist with my purchase - I look forward to collecting on Saturday, Thank you to the OKA Team @ Bath :)

Very friendly helpful staff. Offering help and suggestions

The staff at OKA Bath are truly exceptional. Their customer service is faultless. Natasha has always been super helpful and has provided us with some beautiful solutions for lighting that have really levelled up the way our home looks. She is so creative and I am incredibly impressed by her help and knowledge. Linda does unique flower arrangements with OKA’s faux flowers. All of the arrangements and displays are fabulous. She is a true artist. Alex is always full of good ideas and extremely helpful.

The OKA designs are beautiful and timeless and give our home a real sense of character. Natasha, if I could give you, Linda and Alex 10 stars I would! It is a delight to visit OKA Bath.

Great service in your Bath store, very helpful and polite staff member made purchasing a larger item simple and seamless. Delivery was also very speedy.

We visited Oka Bath and received fantastic service from Alex Jones. He was knowledgeable, helpful and very polite.

Fabulous service from the team in Bath. So helpful and patient each one of them is a credit to the company.

Great service - very helpful assistant. Have always been thrilled with my purchases - such great quality.