It’s always a pleasure to shop in Oka Knutsford. It’s such a beautiful shop and everywhere is so immaculate and well presented. On this occasion we were looking for ornaments and Amanda was there... See more
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Location
Switch locationConservative Building, Manchester Road, WA16 0LT Knutsford, GB
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The teams came well wrapped (so protected) and true to their description I feel more discount could have been offered as I ordered quiet a few things but only got the offer at the time
Such a wonderful store filled with beautiful things for the home. Louise was especially helpful in arranging for us to take furniture the same day! She was also instrumental in finding the best items... See more
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The customer service received from the staff was helpful and friendly. The quality of the product however, is a little disappointing as the stitching is rather shoddy in parts…
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Company details
Written by the company
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Contact info
Conservative Building, Manchester Road, WA16 0LT, Knutsford, United Kingdom
- +44 1565 220020
4.8
Excellent
381 reviews
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Super helpful Magda
Spoilt for choice with beautiful, high quality rugs, however Magda patiently helped me decide which worked best with my fabric sample. Great service.
1 December 2025
Unprompted review
Reply from OKA - Knutsford
Dear Lisa,
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience while choosing your rug and that the guidance you received helped you feel confident in your decision. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
I was able to check with the store to…checking an item was in-store
I was able to check with the store to see if the product was in. Staff answered to phone quickly and came back to me within 5 minutes. They reserved the item and I was able to pick up the next day. I was helped to the car with the large item. Staff were very friendly and helpful.
29 November 2025
Reply from OKA - Knutsford
Dear Caroline,
Thank you for your lovely review. We’re delighted to hear that your experience with our Knutsford store was such a smooth and friendly one. It’s great to know the team were able to assist quickly over the phone, reserve your item, and help with collection.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
OKA products and service are top class
OKA products and service are top class. Always a friendly welcome and always knowledgeable and professional. An excellent range of products and this one (a throw) was superb.
30 November 2025
Reply from OKA - Knutsford
Dear RH,
Thank you for your wonderful review. We’re delighted to hear that your recent experience in our Knutsford store was such a positive one and that you continue to enjoy the quality of our collections. Your kind words truly mean a great deal to us.
We hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Knutsford
Dear Andrea
Thank you for your kind review. We’re so pleased to hear that your visit to our Knutsford store was such a positive experience and that you received helpful and friendly service. Your feedback means a great deal to us, and we hope to welcome you back again soon.
Warm regards,
OKA
Reply from OKA - Knutsford
Dear Sheila
We are so pleased to hear that your experience at our Knutsford store was a positive one and that Louisa provided such wonderful support. We will be sure to share your kind words with her and the wider team.
Thank you for kind words, and we hope you will visit us again soon.
Best regards,
OKA
Great products and furniture fantastic…
Great products and furniture fantastic staff very helpful
16 November 2025
Reply from OKA - Knutsford
Dear Karin
Thank you for your fantastic feedback. We're thrilled to hear you enjoyed the store, service, and products. We really appreciate your support and hope to welcome you back again soon.
Warm regards,
OKA
Reply from OKA - Knutsford
Dear James
Thank you for your kind review. We’re so pleased to hear you received fantastic service from our Knutsford team — your feedback is greatly appreciated.
Kind regards,
OKA
Very knowledgable and friendly staff…
Very knowledgable and friendly staff member made the experience invaluable
9 November 2025
Reply from OKA - Knutsford
Dear Susan,
Thank you for your kind review. We’re so pleased to hear that your visit to our Knutsford store was such a positive experience and that you received knowledgeable and friendly service. Your feedback means a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
Staff were really helpful and product…
Staff were really helpful and product purchased was perfect.
22 October 2025
Reply from OKA - Knutsford
Dear Jo,
Thank you for your lovely review. We’re so pleased to hear that you received such helpful service during your visit to our Knutsford store and that your purchase was just what you were looking for. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Knutsford
Dear Gordon,
Thank you for your kind review. We’re delighted to hear that you received great service from our team in Knutsford. Your feedback is truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
The customer assistant was excellent.
The customer assistant was excellent.
She went over/above my shopping experience and was both helpful, attentive and really lovely.
I have avoided shopping at OKA for several years after a bad experience with a problem with a faulty coffee table. I might return!!
3 November 2025
Reply from OKA - Knutsford
Dear Lesley,
Thank you for taking the time to share your feedback. We’re so pleased to hear that your recent visit to our Knutsford store was such a positive experience and that you received attentive and helpful service. It’s wonderful to know that this visit has restored your confidence in shopping with us, and we truly appreciate you giving us another chance.
We hope to welcome you back again soon.
Kind regards,
OKA
Fabulous, opulent shop
Fabulous shop, staff are wonderful and so helpful, amazing furniture and accesories x
30 October 2025
Reply from OKA - Knutsford
Dear Clare
Thank you for your kind review. We’re delighted to hear our Knutsford sales advisors were so helpful and offered great advice in choosing your accessories. Your feedback means a lot to us.
Kind regards,
OKA
Excellent Friendly Service
Excellent friendly service in the Knutsford store today. The ladies went out of their way to help with choosing a dining room table. A lovely shopping experience, great quality and amazing choice.
26 October 2025
Unprompted review
Reply from OKA - Knutsford
Dear Andrea,
Thank you for your wonderful review. We are delighted to hear that you enjoyed your experience in our Knutsford store and felt so well supported while choosing your dining table. It’s lovely to know the visit was both enjoyable and inspiring.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Knutsford
Dear Jane,
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
We’ve recently moved back to the North…
We’ve recently moved back to the North West after 40 years away and needed to furnish our new home from scratch. Louisa Crossman of OKA - Knutsford has been tremendous in suggesting designs and guiding our choices. We’re delighted with the finished result! Thank you
1 October 2025
Unprompted review
Reply from OKA - Knutsford
Dear Mr Burn,
Thank you very much for your thoughtful review. We are so pleased to hear that your experience at our Knutsford store was a positive one and that Louisa provided such helpful support throughout your project.
We will be sure to share your kind words with her and the wider team, who will be delighted to know their efforts made a difference.
Thank you once again for choosing OKA, and we wish you every happiness in your new home.
Kind regards,
OKA
Chair ordered 20 September and still…
Chair ordered 20 September and still not delivered !!
20 September 2025
Reply from OKA - Knutsford
Dear Mr Tranter,
We are very sorry for the experience you have had – this is certainly not the level of service we aim to provide. We can now see that your chair has been booked for delivery. Should you require any further assistance, please do not hesitate to contact our Customer Service team on 03330 042 042, who will be happy to help.
Kind regards,
OKA
Pleasurable shopping experience
Pleasant helpful staff
The store was beautifully presented with lots of inspirational ides
The price of each item was easily identifiable
It was a very enjoyable shopping experience.
26 September 2025
Reply from OKA - Knutsford
Dear Mrs Smethurst,
Thank you for your lovely feedback. We’re delighted to hear you had such an enjoyable shopping experience at our Knutsford store. It’s wonderful to know you found the team helpful and the store beautifully presented — we’ll be sure to share your kind words with them.
Kind regards,
OKA
Lovely shop with beautiful displays and…
Lovely shop with beautiful displays and settings for a wide range of Oka tableware and more. Very helpful and friendly staff. We'll be back! Thank you.
23 September 2025
Reply from OKA - Knutsford
Dear Fiona,
Thank you for your lovely review. We’re so pleased to hear you enjoyed visiting our store and loved the beautiful displays and range of tableware. It’s wonderful to know our team made such a positive impression — we look forward to welcoming you back soon!
Kind regards,
OKA
Love browsing at Oka
Love browsing at Oka. Yesterday I Saw some beautiful cushions and was undecided on which I should get. A very helpful member of staff gave me great advice .. and I love them!
28 September 2025
Reply from OKA - Knutsford
Dear Julia,
Thank you for your lovely review. We’re delighted to hear you enjoyed browsing in our Knutsford store and that our team were able to help you choose the perfect cushions. It’s wonderful to know you’re so pleased with them!
Kind regards,
OKA
Staff very helpful and attentive.
20 September 2025
Reply from OKA - Knutsford
Dear Anne,
Thank you for your kind review. We’re so pleased to hear our Knutsford team were helpful and attentive during your visit. Your feedback is greatly appreciated.
Kind regards,
OKA
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