Visited OKA Redbrick Mill and had the pleasure of meeting Louise. I was looking for some cushions and a light fitting she went out of her way to help nothing was too much trouble. Louise came up with... See more
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Helpful staff at Redbrick on date of purchase on Monday 15th June . There was only one lampshade of this type left in store so I was delighted that I secured it. I see it is now on preorder on the w... See more
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I visited on my Anniversary following my husbands death last year and when I told the two ladies there they were nothing but kind and attentive. Gave some advice re light fittings. I was purchasing a... See more
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We had trouble paying by BACs then a week later the self charging light has still not arrived so I cannot comment on the purchase . This is not your usual efficient service
Company replied
Company details
- #258 of 399 best companies in Home Furniture Shop
- #138 of 208 best companies in Decoration and Interior Design Store
- #72 of 99 best companies in Lighting Shop
Written by the company
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
Contact info
Bradford Road 218, WF17 6JF, Batley, England, United Kingdom
- +44 1924 928783
4.8
Excellent
150 reviews
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Reply from OKA - Redbrick
Dear Michael,
Thank you for your kind feedback. We’re so pleased to hear about your visit to our Redbrick store, and we’ll be sure to pass your comments on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Redbrick
Dear Jayne
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service.
We hope that you will visit us again soon.
Kind regards
OKA
Reply from OKA - Redbrick
Dear Grahame,
Thank you for your kind feedback. We’re delighted to hear about your visit to our Redbrick store, and we’ll be sure to share your comments with the team.
We really appreciate you taking the time to leave your review and hope to welcome you back again soon.
Kind regards,
OKA
Very satisfied
I would like to share my appreciation for one of your sales consultants - Samanta, who provided us with excellent service during our visit. She was extremely polite, attentive, and genuinely helpful throughout our experience.
We were looking for specific candle holders, and she went above and beyond by contacting two other branches to locate them for us. She took the initiative to organize everything, which made the process smooth and stress-free.
Thanks to her dedication and professionalism, we were able to find exactly what we needed, and we are very happy with both the service and the overall experience in your shop.
Her helpful attitude and commitment to customer satisfaction truly stood out, and she is a great representative of your brand.
6 April 2026
Unprompted review
Reply from OKA - Redbrick
Dear V Nakova
Thank you for your outstanding review. We’re absolutely delighted to hear that your visit to our Redbrick store was such a positive experience. It’s wonderful to know that Samantha's enthusiasm and attention to detail helped you find the candle holders you had coveted.
Your kind words mean a great deal to us, and we’re thrilled that your experience reflected the level of service we always strive to deliver.
We do hope that you will visit us again soon.
Best wishes
OKA
Imaginative display
Imaginative display. Reasonably priced. Friendly staff. Unique and individual items to purchase, particularly artwork, silk flowers, ornaments.
19 March 2026
Reply from OKA - Redbrick
Dear Kathryn
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience at our Redbrick store and received such helpful and friendly service. Your comments are truly appreciated, and we hope you will visit us again soon.
Kind regards,
OKA
Reply from OKA - Redbrick
Dear Mr Crabtree,
Thank you for your kind feedback. We’re so pleased to hear about your visit to our Redbrick store and truly appreciate you taking the time to share your experience.
We hope to welcome you back again soon.
Kind regards,
OKA
Very helpful staff
21 March 2026
Reply from OKA - Redbrick
Dear Kerry,
Thank you for your review. We’re so pleased to hear about your visit to our Redbrick store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
First time visiting this store
First time visiting this store, Impressed with the quality and unique designs. Bought a really unusual lamp base and shade which although pricey I don't doubt it will be a talking point by visitors. Will definitely be back. Staff very helpful and knowledgeable.
15 March 2026
Unprompted review
Reply from OKA - Redbrick
Dear Linda,
Thank you for taking the time to share your experience. We’re so pleased your first visit made such a great impression, and we’ll be sure to pass your kind feedback on to the Redbrick team.
We hope your new piece gets plenty of admiration and look forward to welcoming you back again soon.
Kind regards,
OKA
Always the best customer service at Oka…
Always the best customer service at Oka Red Brick Mills
28 February 2026
Reply from OKA - Redbrick
Dear Linda,
Thank you for your kind words. It’s always wonderful to hear from returning customers, and we’re so pleased you continue to have such positive experiences at our Redbrick store.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Highly recommend.
Always a pleasure to shop at OKA Red Brick Centre.
The staff are very friendly and professional, not pushy but allow you to shop at your leisure and always on hand for advice if needed.
The range of goods and quality items are exceptional.
26 February 2026
Reply from OKA - Redbrick
Dear Mrs Haigh,
Thank you for taking the time to share your review. We’re delighted to hear about your experiences at our Redbrick store and truly appreciate your kind feedback. We’ll be sure to pass your comments on to the team, who will be very pleased to hear them.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Oka at Redbrick
Purchased some lovely items in the sale today.
Staff very helpful
Great to have an Oka at Redbrick.
1 March 2026
Reply from OKA - Redbrick
Dear Judith
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service, and found some lovely items in our sale.
We really appreciate your feedback and hope to welcome you back soon.
Best regards
OKA
The right help is everything.
I am doing up my house at the moment and came across the OKA website to buy furniture and I love everything you have, everything is so pretty and beautiful, I wouldn't be great online myself and find banking details etc a bit difficult but I was blessed to come across a lovely girl called Jess who went above and beyond to help me get all the lovely things for my new bedrooms, kitchen and dining room, she made the payment side so easy for me and followed up all I purchased by ringing or email to make sure I was happy, this girl is a great acid to any company and I can honestly tell you if it weren't for her I would have gone to a shop myself because I normally find the online abit difficult.
4 March 2026
Unprompted review
Reply from OKA - Redbrick
Dear Joanmarie
Thank you for your wonderful review.
We’re delighted to hear you received such fantastic service from Jess at our Redbrick store and that her guidance, expertise and dedication made your shopping experience so enjoyable. We appreciate you taking the time to acknowledge her exceptional service and we hope that you are happy with the look of your revamped rooms.
We truly appreciate your feedback and will ensure that it is shared with Jess.
Warm regards
OKA
Hawkley Extendable Dining Table & Chairs
The staff at Redbrick Mills were great every step of the way as I deliberated over the purchase of the Hawkley Large Extendable Dining Table and Chairs.
A big thank you to Jess and Afeefah for all their patience, taking photos and measurements of the component parts of the extendable table leaves in response to my online queries and in between my visits to the store where they again couldn't do enough to help.
We got there in the end and I am now absolutely delighted with my purchase 🥰
27 January 2026
Reply from OKA - Redbrick
Dear Victoria
Thank you for your generous review.
We are absolutely delighted that your experience at our Redbrick store was such a positive one. It’s wonderful to know that Jess and Afeefah provided such thoughtful advice and practical support while helping with your enquiries and purchase.
We're thrilled that you are happy with your dining table and chairs and thank you for your support.
Warm regards
OKA
Outstanding service from the Redbrick store!!!
Absolutely outstanding service from Samantha in your OKA Redbrick store. I telephoned enquiring about a dining table in the sale asking to see it the following weekend. She informed me the sale ended the next day and offered to do a video call so that we could see the table 'up close'. She was so helpful and proactive. We bought the table which was all thanks to her!!
1 March 2026
Unprompted review
Reply from OKA - Redbrick
Dear Customer
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience at our Redbrick store and that you felt so well looked after throughout. It’s wonderful to know that Samantha's enthusiasm and attention to detail helped you find the perfect dining table.
Your feedback means a lot to us and we hope that you will visit us again soon.
Warm regards
OKA
Reply from OKA - Redbrick
Dear Karen,
Thank you for leaving your feedback.
We are pleased to know that you were happy with both our products and the service you received. Your review is much appreciated.
Kind regards,
OKA
Best place for home!
OKA is the shop where I get the finest and best items for my home.
The staff are very helpful and knowledgeable of each of the products.
14 February 2026
Reply from OKA - Redbrick
Dear Sara,
Thank you very much for your generous review.
We are delighted to hear that OKA continues to be your chosen destination for your home and that you value both our products and the service provided by our team. It is always encouraging to receive such positive feedback.
We truly appreciate your kind words and your support.
Kind regards,
OKA
Wonderful staff and service
Wonderful staff and service, what a credit to the company the manager is, so helpful, went far beyond what was necessary
8 February 2026
Reply from OKA - Redbrick
Dear Bridget,
Thank you very much for your lovely review.
We are truly pleased to read your comments about the team and the level of service you received. It is especially rewarding to hear when our store colleagues make such a positive impression.
Your feedback is greatly valued and will be shared with the Redbrick store. We very much appreciate you taking the time to share your experience.
Kind regards,
OKA
Friendly helpful service from the team…
Friendly helpful service from the team at Redbrick Mill.
Excellent store showcasing a great selection of pieces
10 February 2026
Reply from OKA - Redbrick
Dear Anna
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.
Kind regards,
OKA
Loved everything
Loved everything, style and quality. May Wan was excellent very friendly and knowledgeable. We returned the following week to collect our purchases, everything was ready, wrapped and the the process very smooth and efficient.
18 January 2026
Unprompted review
Reply from OKA - Redbrick
Dear Trevor
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.
Kind regards,
OKA
Excellent customer service throughout. Great quality products.
The staff went out of their way to be helpful. Initially a female member of staff (sorry I don’t know her name) at the Guildford store tracked down it was the Redbrick Mill store who could help me with my purchase. And then Jess at Redbrick was so kind and helpful in completing my purchase of the two lampshades I knew I’d love once they arrived at my home.
15 January 2026
Reply from OKA - Redbrick
Dear Carole
Thank you for your wonderful review. We’re delighted to hear you received such friendly and helpful service from our Guildford and Redbrick teams, and that you love your new lampshades.
Your comments are truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
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