OKA - Redbrick Reviews 

150
TrustScore 5 out of 5

4.8

Bradford Road 218, WF17 6JF Batley, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited OKA Redbrick Mill and had the pleasure of meeting Louise. I was looking for some cushions and a light fitting she went out of her way to help nothing was too much trouble. Louise came up with... See more

Company replied

Rated 5 out of 5 stars

Helpful staff at Redbrick on date of purchase on Monday 15th June . There was only one lampshade of this type left in store so I was delighted that I secured it. I see it is now on preorder on the w... See more

Company replied

Rated 5 out of 5 stars

I visited on my Anniversary following my husbands death last year and when I told the two ladies there they were nothing but kind and attentive. Gave some advice re light fittings. I was purchasing a... See more

Company replied

Rated 1 out of 5 stars

We had trouble paying by BACs then a week later the self charging light has still not arrived so I cannot comment on the purchase . This is not your usual efficient service

Company replied


Company details

  1. #258 of 399 best companies in Home Furniture Shop
  2. #138 of 208 best companies in Decoration and Interior Design Store
  3. #72 of 99 best companies in Lighting Shop

Written by the company

We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.


Contact info

  • Bradford Road 218, WF17 6JF, Batley, England, United Kingdom

  • +44 1924 928783

4.8

Excellent

TrustScore 5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(150)

2,204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We recently had excellent customer…

We recently had excellent customer service at Oka Redbrick Leeds and Oka Knutsford. The staff went above and beyond to help us. Well done Oka, a credit to you.

2 January 2026
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Tony

Thank you for lovely words. We're so pleased to hear that you had such a positive experience with our Redbrick and Knutsford teams. We really appreciate your kind words regarding the service you received, it's wonderful to know that they went above and beyond to assist you.

Thank you for your support and we hope to welcome you back soon.

Kind regards
OKA

Rated 5 out of 5 stars

Great service

A very pleasant young lady helpful and quick service

17 January 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Michael,

Thank you for taking the time to leave your review. We’re really pleased to hear about your visit to our Redbrick store, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

First time Oka shopper

First time Oka shopper. Great in store experience at Red Brick Mill. Helpful staff, great product (table lamp) and a bargain in the sale!

10 January 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear David,

Thank you for taking the time to leave your review. We’re so pleased to hear about your first visit to our Redbrick store, and we’ll be sure to pass your feedback on to the team. We hope this is the first of many visits and look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Samantha was very helpful

Samantha was very helpful, approachable and knowlegable. We looked at different options of shades for a the lamp i had chosen

13 January 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Ali

Thank you for taking the time to leave your review. We’re delighted to hear that Samantha, in our Redbrick store, was able to assist you so efficiently and ensure you received exactly what you were looking for. Your feedback means a great deal to us.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Good experience of shopping

Nicely set out merchandise.
Very helpful assistant.
I bought the Bartholomew table lamp and Amisha lampshade, both of which look lovely in my sitting room.

9 January 2026
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Ms Cunnane,

Thank you for taking the time to share your feedback. We’re delighted to hear that your visit to our Redbrick store went so well, and we’ll be sure to pass your comments on to the team. We hope you enjoy your new pieces and look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Great service!

Jess and Afeeffah were incredibly helpful!
They sourced the cushions I was looking for and I received them very soon afterwards. Great service!

30 December 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Nic,

Many thanks for taking the time to share your feedback. We’re delighted to hear that your experience at our Redbrick store was a positive one, and your comments have been passed on to the team there.

We really appreciate you choosing to shop with us and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Great offers in the sale today and…

Great offers in the sale today and helpful friendly staff.

4 January 2026
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Janet

Thank you for your kind review. We’re delighted to hear that you found some great pieces during our recent sale and that your experience at our Redbrick store was such a positive one. It’s wonderful to know the team made you feel so welcome.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Beautiful shop

Beautiful shop, bought furniture, cushions and glassware from here. All items are good quality and beautiful to look at, the staff here are so helpful and polite. A lovely experience just looking around the shop.

3 January 2026
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Eileen

Thank you for your lovely review. We’re so pleased to hear that you enjoyed your visit to our Redbrick store and found some beautiful pieces to take home. It’s wonderful to know that the team made your experience so positive.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Really helpful staff in store at Oka…

Really helpful staff in store at Oka Redbrick. Helped my husband and I choose a lamp base with matching shade. All items packaged really well. Thank you so much.

29 December 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Customer

Thank you for taking the time to leave your review. We’re delighted to hear that the team at our Redbrick store were able to assist you, and your husband, so efficiently and ensure you received exactly what you were looking for. Your feedback means a great deal to us.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Lovely store

Lovely store and swift, attentive staff

17 December 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Karl

Thank you so much for your review. We’re delighted to hear you had a great experience, and we’ll be sure to pass your feedback on to the Redbrick team. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Very enjoyable and informative sessions…

Very enjoyable and informative sessions with Jess & Samantha at Redbrick. Managed to pick up some great tips on tablescaping, flower arranging and how to dress coffee tables for the festive season. To top it off a complimentary glass of bubbly and mince pies..Thanks Oka!

10 December 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Dawn

Thank you for your wonderful review. We truly appreciate you taking the time to share your experience and are happy to hear that you found the sessions enjoyable and informative - and that you picked up some tips and some festive refreshments!

We thank you for your support and we look forward to welcoming you back soon.

Warm regards
OKA

Rated 5 out of 5 stars

Exceptional service

Exceptional service

2 December 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Customer,

Thank you so much for your review. We’re delighted to hear you had a great experience, and we’ll be sure to pass your feedback on to the Redbrick team. We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Thank you so much to Jess who helped…

Thank you so much to Jess who helped with our order. The service received was to a high standard, very efficient & kept well informed throughout. Will definitely be buying from OKA again such beautiful items. Thanks again Jess

5 December 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Danielle,

Thank you for your lovely review. We truly appreciate you taking the time to share your experience, and we’ll make sure your comments are passed on to the Redbrick store. We’re so pleased to hear everything went well, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Staff so helpful

Staff so helpful. Happy to move item to check match with item from another store in the building . Lovely items in store

30 November 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Julie,

Thank you for taking the time to leave a review. We are glad to hear that your recent visit was a positive one, and we truly appreciate your kind feedback.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Jess from OKA’s Redbrick Mill store…

Jess from OKA’s Redbrick Mill store kindly managed to find what I was looking for and post it out to me. Her prompt action was appreciated.

20 November 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Jill,

Thank you for taking the time to leave your review. We’re delighted to hear that the team at our Redbrick store were able to assist you so efficiently and ensure you received exactly what you were looking for. Your feedback means a great deal to us.

We hope to welcome you back again soon.

Kind regards,
OKA

Rated 4 out of 5 stars

Very helpful member of staff

Very helpful member of staff, Affifa.

23 November 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Ruth,

Thank you for your kind review. We’re delighted to hear that you received helpful service during your visit to our Redbrick store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Beautiful and inspiring room sets

Beautiful and inspiring room sets, with a wide range of lamp shade sizes and accessories. We were delighted to find the perfect new shade for our living room, and it was wonderful to take it home straight away.

23 November 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Tracy,

Thank you for your lovely review. We’re so pleased to hear that you enjoyed exploring our Redbrick store and that you found just the right shade for your living room. It’s always rewarding to know when customers can take home exactly what they were hoping for.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

The staff are so friendly helpful it’s…

The staff are so friendly helpful it’s a pleasure spending money with them

23 November 2025
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Mr Lunn,

Thank you for your wonderful review. We’re delighted to hear that your visits to our Redbrick store are always such a pleasure. It means a great deal to know that the team help make your shopping experiences so enjoyable.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Kate,

Thank you for your lovely review. We’re delighted to hear that you received such helpful and enthusiastic service at both our Harrogate and Redbrick stores. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

I was at Redbrick Mill looking for…

I was at Redbrick Mill looking for cushions for a new sofa ( yet to arrive)
Samantha was so helpful and her winning combination is perfect.
She went above and beyond for such a simple and relatively inexpensive purchase. Thank you!

13 November 2025
Unprompted review
OKA - Redbrick logo

Reply from OKA - Redbrick

Dear Kitty,

Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience at our Redbrick store and that you felt so well supported while choosing cushions for your new sofa.

We truly appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
OKA

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look