I've had the boxes for a couple of years now and the products I don't like, I put to one side and give to both of my daughters. We've had some great items and tried products I would never normally t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bit disappointed that a couple of boxes in, I was getting repeats of the same products, but I loved the free OK magazine ....well, I say free, but obvs OK beauty don't realise the price of the magazin... See more
Company replied
Great opportunity to try new products, without paying a premium price. May be too many repeat types of products such as often a cleanser, but they are different makes. On the whole I have enjoyed tr... See more
Company replied
I absolutely loved my first beauty box, I loved it so much I paid for a 6 month subscription for my daughter’s birthday. I paid an extra £13 for the offer of £90 worth of surprise products which i... See more
Company replied
Company details
- #208 of 254 best companies in Health and beauty shop
- #74 of 91 best companies in Beauty supply store
- #104 of 132 best companies in Cosmetics shop
- #56 of 70 best companies in Wellness centre
Written by the company
Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.
Contact info
One Canada Square, Canary Wharf, E14 5AP, London , United Kingdom
- enquiries@okbeautybox.co.uk
- okbeautybox.co.uk
4.2
Great
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Only 2 products that I can use
6 May 2026
Reply from OK! Beauty Box
Hello there! We're genuinely disappointed to read that only two of the products in your latest box were right for you. 😔 We want every item to be a total winner, so hearing this is something we take really seriously. Your feedback is so helpful for us to keep improving the selections for our subscribers!
My first box but very impressed with…
My first box but very impressed with the selection and size of the products
1 May 2026
Unprompted review
Reply from OK! Beauty Box
We are so glad your first box impressed you! We love hearing you enjoyed the selection and product sizes.
Reply from OK! Beauty Box
We're so glad you found great value in our products. Thank you for your positive feedback!
Love receiving my monthly beauty box…
Love receiving my monthly beauty box and it never disappoints. Great branded products that I love trying out. Really like the variety of products too.
28 April 2026
Reply from OK! Beauty Box
We are so happy to hear you love your monthly beauty box and enjoy trying new branded products! We appreciate your kind words about the variety.
Reply from OK! Beauty Box
We're glad you appreciate our beautiful fragrances and excellent prices. Thank you for your positive feedback!
Love OK Beauty box
The products are always a great selection and great quality I love the variety and the brands and I get 2 magazines a month as a bonus.
30 April 2026
Reply from OK! Beauty Box
We're so happy you love the variety and quality of our selections, and enjoy the bonus magazines! Thank you for your feedback.
Reply from OK! Beauty Box
The monthly unboxing excitement is the absolute best feeling! 🥰 We are so incredibly happy to hear that your box brings a smile to your face every single month. Thank you for being such a wonderful part of our beauty community and for sharing your joy with us today! ✨
Great value and interesting products 🥰
6 May 2026
Reply from OK! Beauty Box
We love an interesting beauty discovery! 🥰 It is so wonderful to hear that you are enjoying the fantastic value and the exciting mix of products in your box. Bringing a little bit of joy and affordability to your routine is what we are all about. Thank you so much for sharing the love with our community! ✨
Reply from OK! Beauty Box
We love a high-value beauty haul! 🥰 It is so wonderful to hear that our selection of products hit the mark for you and that you are loving the excellent value. Thank you so much for sharing the love with our beauty community, and we hope your next box brings just as much joy! ✨
Lovely products
29 April 2026
Reply from OK! Beauty Box
Short and sweet—we love to hear it! 🥰 It is so wonderful to know that you are loving your lovely products. Thank you so much for sharing the positivity with our beauty community, and we hope your next box brings just as much joy to your routine! ✨
Love getting this box every month it's…
Love getting this box every month it's like a present to myself- love all the different brands that I would maybe not have tried otherwise
29 April 2026
Reply from OK! Beauty Box
The ultimate form of self-care! 🎁 It is so wonderful to hear that your monthly box feels like a special present just for you. We love being able to introduce you to all sorts of incredible brands that you might not have crossed paths with otherwise. Thank you for being such a fantastic part of our beauty community and happy exploring! ✨
Reply from OK! Beauty Box
We love a varied beauty haul! 🥰 It is so wonderful to hear that our mix of items hit the mark for you. Variety is the spice of life, especially when it comes to upgrading your routine! Thank you so much for sharing the positivity with our community. ✨
Just love the OK Beauty box…
Just love the OK Beauty box collections, all products ar brilliant and value for money is exceptional. Very quick delivery and the points system is great. Thank you OK!
6 May 2026
Reply from OK! Beauty Box
Hello Katie.
This is such a lovely review, thank you so much! We are absolutely thrilled to hear you are loving the OK! Beauty Box collections and that you find the products brilliant. Delivering exceptional value for money is what we are all about, so your feedback is fantastic! It’s also great to know that you are finding our delivery speed and the points system so helpful. We appreciate you taking the time to share your experience with the community! ✨💖
Kind Regards
Kayleigh
OK! Beauty Box Team
Difficulty cancelling recurring subscription
I ordered a 3-month Beauty Box subscription using a gift voucher. So far I’ve received one box and I’m pleased with it. However I was required to give payment details for a recurring subscription, which I would then need to cancel. I found it difficult to work out how to do this and I’m not sure whether I’ve managed to cancel the recurring subscription or whether I’ve accidentally cancelled the initial 3-month gift. I can’t work out how to contact the company to check.
7 May 2026
Unprompted review
Reply from OK! Beauty Box
Hello.
We’re delighted that you enjoyed your first box so much! 🎉 Thank you for letting us know about your experience.
We truly understand why setting up payment details for a gift subscription can be confusing, and we apologise that the cancellation process was difficult to navigate. It is a common worry for our customers.
We want to clear up this uncertainty for you immediately! Please reach out to us directly with your account details so we can check your subscription status to confirm your gifted boxes are secure and that the recurring payment has been successfully stopped.
For further support, please contact us enquiries@okbeautybox.co.uk
Kind Regards
Kayleigh
OK! Beauty Box Team
I have just starting getting to boxes…
I have just starting getting to boxes and im very happy with what's in the boxes and how quick they come 🙃
29 April 2026
Reply from OK! Beauty Box
Welcome to the family! 🎉 We are so glad your beauty journey with us is off to such a flying start. There is truly nothing better than that quick delivery excitement, followed by unboxing a total treat. Thank you for the wonderful feedback, and get ready for even more beauty treats heading your way soon! 💖
I love receiving my box of goodies…
I love receiving my box of goodies every month, they are great beauty care boxes for family as gift, but very hard not to keep everything for myself.
29 April 2026
Reply from OK! Beauty Box
We feel this so much! Keeping all those amazing beauty treats for yourself is a very real temptation, but they truly do make the best gifts for your loved ones. Thank you for sharing the joy and for loving your monthly box of goodies as much as we love putting it together for you!
Great beauty box
Great beauty box. I especially like the Perfume. Would definitely recommend it.
1 May 2026
Reply from OK! Beauty Box
Thank you so much for this fabulous review. The perfume has definitely been a massive favourite, so we are delighted to hear it hit the spot for you. There is nothing better than finding a new signature scent in your box! 💖
We really appreciate you recommending us to others—sharing the beauty love is what we are all about. Enjoy your treats, and get ready for even more gorgeousness coming soon!
Reply from OK! Beauty Box
Thank you so much for this wonderful review. We are absolutely delighted that your monthly treat brought a smile to your face, especially those skincare goodies! Finding your new holy grail products is the best feeling ever. Enjoy pampering yourself!
Good value for money for full-size products
The boxes are always filled with full size good quality cosmetics. Value for money
28 April 2026
Reply from OK! Beauty Box
Thank you for the wonderful shout-out! ✨ We are over the moon that you are loving the full-size goodies in your boxes.
Providing amazing quality and incredible value for money is exactly what we aim for, so we are delighted to get your stamp of approval. We hope you have the best time experimenting with all your new cosmetic treats! 💄🥳
Reply from OK! Beauty Box
Thank you so much for the wonderful stars! ⭐ We are completely over the moon that you are finding your boxes to be such great value for money.
Bringing you top-tier beauty products at an unbeatable price is our ultimate goal, so comments like yours make us incredibly happy. Enjoy all your fabulous cosmetics! 💄🛍️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.