Old World Christmas Reviews 15,648

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the ornaments, highlighting their beautiful craftsmanship and unique designs. Many people appreciate the careful packaging and efficient delivery service, noting that items arrive safely and promptly. The ordering process is frequently described as easy and straightforward, with a wide selection of items available. However, some customers also noted concerns regarding pricing, mentioning that prices have increased while the size of some ornaments has decreased. A few other people also felt that the delivery process could be improved, with some experiencing lost orders or receiving incorrect or broken items, and expressing dissatisfaction with the lack of tracking information for shipments.

What people talk about most

Product

Reviewers express high satisfaction with the products, particularly the ornaments. Customers consistently... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the items,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift delivery times,... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Price

Clients share ambiguous opinions on price. Some reviewers appreciate the excellent and fair prices, noting... See more

Based on these reviews

Rated 5 out of 5 stars

Was just perusing didn’t really think I d find anything. Boy was I wrong! My daughter’s wedding was a Scottish ceremony, when I saw the Santa in a kilt it was in the cart. Love you to the moon and ba... See more

Rated 5 out of 5 stars

Al of the ornaments I have ordered are better than I thought they would be. The white dog looks like my mother n laws' great pyrenes that had passed away. She keeps the ornament on her mantel - not ju... See more

Rated 5 out of 5 stars

I buy ornaments for my nieces/nephews every year, been 30 years now and I've been told by them (all 4) that I can't stop!!! As soon as I started giving them Old World Ornaments, it was clear, they wer... See more

Rated 5 out of 5 stars

I bought several ornaments depicting what my two grandchildren are into right now and of course a dated one for myself. My plan is to buy two per year per kid in case something happens to me their mom... See more

Rated 5 out of 5 stars

Great ordering experience start to finish. The ornaments are quality but also have that retro kitsch feel of Christmas past. So happy to find this site and look forward to decorating my new tree. It... See more

Rated 5 out of 5 stars

Your representative replaced my Westie that was broken when received even though it was past the return date. She was very pleasant and efficient. I will certainly order from you again and recommend y... See more

Rated 5 out of 5 stars

I have many Old World Christmas ornaments. They were purchased because they brought back memories, were different,or simply just liked. I recently purchased the ornament storage box. I haven't used... See more

Rated 3 out of 5 stars

Old World Christmas makes the best quality glass ornaments you will ever find. Unfortunately, I believe in an attempt to save money with tariffs, etc. their prices have skyrocketed and their ornaments... See more

Company replied

Rated 5 out of 5 stars

Love the selection of all the ornaments! There is literally something for everyone on your list. The quality is top notch, the packaging was great and everything arrived safe and sound! The designs ar... See more

Rated 5 out of 5 stars

Old World Christmas ornaments are beautifully crafted and have become family heirlooms. We have given our children ornaments from OWC for the past 35 years, each ornament is as beautiful today as wh... See more

Rated 5 out of 5 stars

I loved shopping at Old World Christmas for ornaments for my daughter's first Christmas tree at her new house with her husband. I was able to find individualized ornaments that meant something special... See more

Rated 5 out of 5 stars

When I saw this ornament, I knew I had to get it for my kayaking buddy! It was perfect! Arrived in excellent condition and was well packed! I have collected several ornaments from this company and... See more

Rated 5 out of 5 stars

The ornaments I ordered were absolutely beautiful and were perfect as a spring birthday gift. My friends are both flower lovers. the sunflower ornament,and the flower watering can bouquet were fabulou... See more

Rated 1 out of 5 stars

This company has been our go to for yearly Christmas ornaments. Sadly, I will be finding a new company to shop with next year. One of our ornaments arrived with a small piece broken off. I immediately... See more

Company replied

Rated 5 out of 5 stars

Shopping the seasonal deals on the site was pretty easy. The order processed and was shipped very quickly considering it was very close to Christmas. Packaging was good so the ornament arrived undamag... See more

Rated 5 out of 5 stars

I was so happily surprised that the plane ornament had the greenish hue in person that it had on the Old World website. All other retailers had photos of a solid silver plane. It was worth ordering di... See more

Rated 5 out of 5 stars

The ornaments are extraordinary and will be unique gifts to give. They came packed beautifully and I could match friend’s interests with a special ornament . I can’t wait to give pickleball Santa next... See more

Rated 5 out of 5 stars

I have bought many ornaments for my coastal Christmas tree from Old World Christmas and am always pleased. Live in Coastal SC so this gater is a perfect addition for my tree.

Rated 5 out of 5 stars

I enjoy viewing emails showcasing your beautiful and fun ornaments. Seeing all four sides is helpful in deciding what the entire ornament looks like. You always have new designs to see. I'm not cra... See more

Rated 5 out of 5 stars

Exceptional quality! It's delicate, detailed and beautiful - it's the perfect addition to our Christmas tree. It's something I will definitely be giving as a gift in the future too. So grateful to hav... See more

Rated 5 out of 5 stars

I love Old World Christmas items. I appreciated being able to expand my collection at a discount. Each item I ordered was securely wrapped and arrived safely.

Rated 5 out of 5 stars

I have purchased several Texas Tech ornaments from Old World Christmas for my husband who is a Tech graduate. They are high quality and worth the price.

Rated 5 out of 5 stars

Easy website to browse and look at ornaments. Ornaments arrived nicely packaged. Always prettier, more sparkly, than pictured. Thank you New World Christmas for always having the unique, fun orname... See more

Rated 5 out of 5 stars

Perfect gift for my sister’s 65th birthday. We used to always watch White Christmas together and always sing that song to each other.

Rated 5 out of 5 stars

The ornaments are lovely. They are also well and carefully packed. Communication was good. They came within the estimated time, and the post office actually put them in a discreet location. Good job.

Rated 5 out of 5 stars

Beautiful product! I purchased the bridal ornament set as I received it for a wedding gift 10 years ago and loved it! I decided it was the perfect gift for my friends who just got married in December.... See more

Rated 2 out of 5 stars

One of the ornaments I ordered came packaged in molded plastic that was obviously not correct for the piece. One of the parts of the ornament was broken. I emailed the company and haven't gotten a res... See more

Company replied

Rated 5 out of 5 stars

My daughter was so pleased and delighted. Each ornament was significant and person. Very happy with my purchase! Will be ordering more!

Rated 5 out of 5 stars

Sad but true I got the sisters ornament to put on my sisters gee tree she died , it’s sad now I only have one sister left.

Rated 1 out of 5 stars

Edit after seeing response: not you guys gaslighting your customers! I do not “believe” that I did not get my order. I did not receive it. If you check the tracking (which I did multiple times), it... See more

Company replied

Rated 5 out of 5 stars

Just a great product and I just cant get enough of these beautiful Christmas ornaments. My tree is full now but I order several more each year!!!

Rated 5 out of 5 stars

The ornaments I ordered were carefully packed and beautifully made, just as I hoped. They arrived quickly so that I could use them during the Valentine's season. I've loved everything I've ever bought... See more

Rated 5 out of 5 stars

Beautiful product fair price packaged well (shipped safely) After 40 years I finally found the perfect tree topper!

Rated 5 out of 5 stars

I purchased my first old world items on vacation in Delaware. My family was so pleased and awwd by the uniqueness of the items. Then I looked on line for more unique items for next Christmas. I think... See more

Rated 5 out of 5 stars

I received an expensive ornament that was broken in shipping. Called customer service and they were courteous and the ornament was replaced quickly. I will continue to buy from Old World Christmas!!

Rated 5 out of 5 stars

The order was promptly filled, fulfilled and sent within time stated. Notification of updates were accurate. Items were packaged and received intact. Positive messaging was a plus! The items are bea... See more

Rated 2 out of 5 stars

I was reading your '3 star and under' reviews hoping that others are noticing issues that I've had. I see customers are having big problems with your choice of USPS for standard shipping. By now I hop... See more

Company replied

Rated 5 out of 5 stars

This is the second ornament box I have purchased from Olde World Christmas. It is a good product, easy to assemble and use. I bought the second one so that each of my ornaments could be stored in a s... See more

Rated 5 out of 5 stars

The quality of the ornaments is always superb. They are shipped to prevent breakage. I buy new ornaments every year as I am a collector.

Rated 3 out of 5 stars

It was an average experience. The ornaments are nice, were not broken, arrived in decent time but were not any more special or glamorous than any others I’ve seen for the price. The special part was t... See more

Company replied

Rated 5 out of 5 stars

The ornaments are detailed and look extremely accurate. They sparkle and twinkle when added to the tree filled with clear lights.

Rated 5 out of 5 stars

Email responce was very quick even when I was contacting customer service on the weekend. Thank you for sending a second ornament when the first was never delivered.

Rated 1 out of 5 stars

I contacted you. I DID NOT GET MY ORDER and somehow that is MY FAULT. I am out near 100 dollars, which is a LOT to me. In regards to your reply to me, thank you for your zeal in send... See more

Company replied

Rated 4 out of 5 stars

In the end, everything turned out great! I didn't like that I was not able to talk to a person. I thought the process for receiving a broken ornament was confusing. I probably had 3 different email... See more

Company replied

Rated 5 out of 5 stars

Ordering is easy. Delivery is quick. I have bought many ornaments here for my daughter and son n law. All beautiful. There are so many to choose from.

Rated 2 out of 5 stars

Customer Service I will not order again due to customer service experience. My ornament was delivered broken and while I was eventually sent a replacement the process took over two months. I did not... See more

Company replied

Rated 1 out of 5 stars

I would give Zero stars if I could. This was a Christmas ornament. (CHRISTMAS ornament!!) I ordered it Dec 7th. It arrived Feb 7th. February. I will never order from you again!

Company replied

Rated 5 out of 5 stars

Ordering from Old World Christmas was easy. So many options to choose from. Shipping was fast and items were carefully and safely packaged.

Rated 5 out of 5 stars

The Gingerbread Beach Cottage is cute as can be!! I got it after Christmas this year, so I can’t wait to see it lit up on the tree next year (and see Santa inside in his hammock)!

Rated 5 out of 5 stars

We ordered some ornaments to replace some we lost and were thrilled to have them arrive well packed and in perfect condition.Thank you

Rated 5 out of 5 stars

It was so easy to order the ornaments. The ornaments are beautiful, quality is excellent. I ordered gifts and I am excited to give them to my sisters.

Rated 5 out of 5 stars

Super fast delivery. But more than that - this ornament is sentimental. My sisters and I grew up loving that song. I think they will get a kick out of this.

Rated 5 out of 5 stars

Ordering from the website is easy. Ornaments arrive well packed for transport. We love the Old World ornament boxes - great when we give as gifts and perfect for storing year after year.

Rated 5 out of 5 stars

I have purchased Christmas ornaments from OWC for the past three years. Always dazzle as Christmas gifts and I buy some after Christmas for the next year and or birthday gifts.

Rated 5 out of 5 stars

The pieces are beautiful! Reminds me of ornaments when I was younger. I bought one for my daughter coz she loves Christmas Trees.

Rated 5 out of 5 stars

I was so glad to get this ornament. We had one just like it which got accidentally dropped. Happy to he able to replace it!! Good service, good quality!!


Company details

  1. Christmas Market

Information provided by various external sources

At Old World Christmas we take pride in our hand-crafted glass blown Christmas tree ornaments. We make each glass ornament with care to ensure you get the very best. Whether you are looking for a gift or something for you, we have the perfect Christmas ornament or decoration for the occasion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars
Old World Christmas logo

Reply from Old World Christmas

Hello Susan,
Thank you for your feedback and we’re sorry to hear that one of your ornaments arrived with a small scratch. That’s definitely not the experience we want for our customers.

To get this resolved quickly, please visit the returns portal listed on your packing slip: https://oldworldchristmas.returnscenter.com/ and submit a request for a replacement. Our team will take care of the rest and make sure you receive an ornament in perfect condition.

Thank you,
OWC

Rated 5 out of 5 stars

Westie ornament

Your representative replaced my Westie that was broken when received even though it was past the return date. She was very pleasant and efficient. I will certainly order from you again and recommend your company to my friends in

5 March 2026
Rated 5 out of 5 stars

The ordering was easy and…

The ordering was easy and straightforward. I received confirmation and updates on progress in a very timely manner. I received my orders exactly as promised. Packaging was also perfect.

18 February 2026
Rated 5 out of 5 stars

Great Ornaments

I have purchased several Texas Tech ornaments from Old World Christmas for my husband who is a Tech graduate. They are high quality and worth the price.

18 February 2026
Rated 5 out of 5 stars

Pretty, fun, unique ornaments

Easy website to browse and look at ornaments. Ornaments arrived nicely packaged. Always prettier, more sparkly, than pictured. Thank you New World Christmas for always having the unique, fun ornaments I’m looking for.

2 March 2026

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