Oli's Skate Shop Reviews 

237
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly staff and team members for providing knowledgeable, honest advice and exceptional support when building custom orders. Additionally, people consistently highlight the exceptionally fast delivery service, noting that packages arrive promptly and securely even during peak holiday periods. Reviewers also note that navigating the website and purchasing online is completely seamless, making it wonderfully easy to choose and configure the right skate components. Buyers express total satisfaction with the pristine quality of the gear received, confirming they will definitely return for future purchases.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the pristine quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Service

Customers consistently note positive experiences with service, frequently highlighting professional,... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Order

Consumers find order to be positive, highlighting the quick delivery times and straightforward purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service is excellent, both on line and by phone. Prices are competitive and products are good and great quality. I have since writing the above, purchased several other items from Oli's Skat... See more

Rated 5 out of 5 stars

Iv used ollies for a couple yrs now,talking with karl i feel like iv taken hours of his time just talking and getting good advice and his provided a quick reliable service on my purchases.i know guild... See more

Rated 5 out of 5 stars

Second time I have purchased a pair of skates from this online retailer, this time for my daughter as she fell in love with my Son's skates. Another awesome experience with this shop. Easy to choose p... See more

Rated 5 out of 5 stars

I've used Oli's a couple of times now and, on both occassions, they have been professional and punctual with their services. The quality of the good I received (Bauer skates and separate order of Air... See more


Company details

  1. Recreation centre

Information provided by various external sources

Oli's Skate Shop has been in business since 2012. Originally as a successful Ebay Store achieving a 'Power Seller' status at a very early stage. We are a family run business, with a passion for skating, and many years experience of running Roller Disco's. At Oli's Skate Shop we specialise in converting Bauer Hockey ice skates into Quad Skates. We pride ourselves on being able to give you the choice to customise your skate by choosing plates, wheels, bearings and accessory options to suit how you roll! You can feel confident in the knowledge that we are selling quality skates & accessories, all of which are well known brands, backed by years of experience of the skating arena. We have also been involved in building and customising skates since the early 1980's. We are at the end of the phone should you need any further information or advice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(237)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my new Bauer quads

First time on my custom built Bauer x-lp quads tonight and I absolutely love them. So comfy and had so many comments on how good they looked.
Built to exactly how I wanted and the colour of the wheels are so bright, the laces match perfectly.
Very quick delivery.

26 January 2026
Rated 5 out of 5 stars

Best skate shop EVER!!!

Well happy with my new bauer xls custom boots ordered friday delivered by weds well within the 5 to 7 day estimate so happy excellent service excellent skates built to extremely high standard can't wait to roll later today now thank you so much

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

There was a delay with my parcel with DPD which I tried to sort first with DPD. I then phoned Olis who managed to resolve it and get them delivered first thing the next day. Very happy me.

6 January 2026
Rated 5 out of 5 stars

Great experience

Great experience, staff are very helpful and answered all questions promptly. Would highly recommend their store. Thanks.

6 January 2026
Rated 5 out of 5 stars

Fantastic experience from caring business!

Can’t explain how great the service has been with this business! Had a very quick delivery even over the new years period and had some questions to Alison and Karl who was more then helpful and some of the kindest people I’ve spoken too in a long time. Not to mention that I made a mistake with my order and they amended it within half a day without any trouble just in time for me to make it to a skate meet I’d been looking forward to attending with my friends☺️Thankyou so much Oli’s skate hut for a fantastic experience you don’t get from many businesses anymore! looking forward to coming back again🫶

31 December 2025
Rated 5 out of 5 stars

A Christmas Miracle

What can I say? A Christmas miracle. Contacted the company way past promised date to deliver for Christmas deadline. Very responsive to all my questions as I am pretty naive when it comes to roller skates and all their specs. Really helpful in talking me through it and clearly act in the best interests of the customer. As I understand they are a small family business who were of course very very busy this time of year but still very responsive and generous given the pressure on times. Despite my tardy order and generally poor Christmas organisation managed to get my delivery on time to me for Christmas and even took time to liaise with DPD when first delivery attempt was not successful. Really appreciate the excellent customer service. Thank you. Merry Christmas!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Knowing nothing about rollerskates

Knowing nothing about rollerskates, I made a call to the store to get some guidance on a surprise for my daughter. Staff were knowledgeable and friendly and helped me to customise the skates in the right way.. they’re exactly what my daughter wanted.

1 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look