Olive & Piper Reviews 645

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

What a wonderful business to work with. The products are amazing quality, beautiful and even more lovely in person. The customer service team is incredibly helpful and guided me to exactly what would... See more

Rated 5 out of 5 stars

It was my first time ordering from Olive & Piper, and I’m honestly so impressed! ✨ I bought two jewelry sets for my cousin’s wedding, and they turned out absolutely stunning — even more beauti... See more

Company replied

Rated 5 out of 5 stars

Olive and Piper first off has the most beautiful danity jewelry! Seeing it in person makes me so much more excited to wear it for my wedding day! I ordered earrings for me, my mom, and my mother in la... See more

Company replied

Rated 5 out of 5 stars

O&P is one of the ONLY places I shop for affordable, high-quality jewellery. They always fix any mistakes, they listen to suggestions for new designs, and they always add a personal touch to their c... See more

Company replied

Company details

  1. Jewellery shop
  2. Costume Jewellery Shop
  3. Fashion accessories shop
  4. Jewellery Designer

Written by the company

Olive & Piper is a woman-founded and women-led, small jewelry brand from Vancouver, designing timeless and classic jewelry pieces that make you feel confident and beautiful. Whether it's for everyday style, or those special moments that create some of life's best memories, we're here for you. Shop a variety of stud earrings, statement earrings, luxe bracelets, pendant necklaces or wedding jewelry for your big day - our pieces are easy-to-wear and versatile…all with our signature touch of luxe!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dainty & shiny

The pictures were great and the product was exactly has seen online. The product packaging was also nice. I wore the earrings the day of my wedding, they shined so bright, and the quality was perfect.

22 February 2025
Unprompted review
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Reply from Olive & Piper

Congratulations on your recent wedding, Natalie! We're so glad to hear the earrings you wore for your big day were exactly what you wanted 🥰✨

Rated 5 out of 5 stars

I am seriously so impressed

I am seriously so impressed. This company goes above and beyond and has provided the best customer experience AND I am in loveeeeeee with the earrings I purchased!.

25 February 2025
Unprompted review
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Reply from Olive & Piper

We're so thrilled to hear about your experience with us, Alexa! Thank you for sharing and for shopping small with us 💖

Rated 5 out of 5 stars

Amazing customer service and beautiful…e

Amazing customer service and beautiful jewelry!! Ordered earrings for my wedding and cannot wait to wear them!!

25 February 2025
Unprompted review
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Reply from Olive & Piper

We can't wait to see photos of how beautiful you look, Nikita! Thank you for including us on such a big day in your life 💕

Rated 5 out of 5 stars

Great Products & an Even Better Company

I have ordered a few pairs of earrings for myself and others from Olive & Piper and they never disappoint. But better than their products is their excellent customer service. The Olive & Piper's teams support and care allowed me to get my bridesmaids each a beautiful set of earrings I know they'll love. A small act of customer service for them, was a huge impact in making my special day even more special.

11 February 2025
Unprompted review
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Reply from Olive & Piper

It's experiences and kind words like this that make us so, so happy to help! We know your bridesmaids will love the earrings you picked out for them 🥰 Thank you for your support, Rachel-Ann!

Rated 5 out of 5 stars

Quick reply!!

I had some questions about necklaces and they answered right away, I really wasn’t expecting a reply for days but it was the same day!! They gave me amazing recommendations on necklaces which helped me decide my wedding necklace!!☺️

11 February 2025
Unprompted review
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Reply from Olive & Piper

We're so happy we could be a small part of one of your biggest days! Thank you for shopping small with us ahead of your wedding, Sydney 💖💍

Rated 5 out of 5 stars

Hilton Drop Earrings

Hilton Drop Earrings
I absolutely love the earrings I purchased! Even more beautiful when I opened the package.
Great customer service, small, female owned Canadian company!
I will be a repeat customer!

5 February 2025
Unprompted review
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Reply from Olive & Piper

Thank you so much for all your support, Denise 💖 Reach out to us anytime and the team will always be happy to support!

Rated 5 out of 5 stars

Customer Service was Top Notch!

Customer Service was Top Notch!

I received a piece that I had purchased for a special occasion, that was missing some stones. I emailed and received a response within 12 hours, as well as confirmation of a new item being shipped my way in replacement - at no cost to me.

28 January 2025
Unprompted review
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Reply from Olive & Piper

We hope you had the most magical time at your recent special occasion, Tenielle! Thank you for shopping small with us and for allowing our team to make things right with your piece ✨

Rated 5 out of 5 stars

Big beautiful order for my whole wedding team! Best products.

I purchased the most stunning earrings for my wedding from here, as well as a pair of earrings for all of my bridesmaids and a special thank you bracelet for my mom and MIL. All of the Jewelry was stunning and high quality! Everyone was so happy!!

Unfortunately stone fell out of my moms bracelet but with an easy email to the team at Olive and Piper, their customer service was quick to offer store credit and support to replace the bracelet. 15/10 experience and products!

4 February 2025
Unprompted review
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Reply from Olive & Piper

Congratulations, Hannah! 💍✨ We so appreciate your kind words and you sharing our small business with all your loved ones 💖 And we're so glad to hear the team was able to make things right with your mom's bracelet right away!

Rated 5 out of 5 stars

O & P: my go-to for buying local jewelry!

I found about the store about 6 months ago, and fell in love. I'm using at least one of their pieces at my wedding in October. I answered an email notifying about new launches and was so surprised to get a sweet not from Donna, congratulating me on my engagement. She felt like a friend, and this is a true customer relations. I can't recommend the products and the team enough.

20 January 2025
Unprompted review
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Reply from Olive & Piper

Reading this gave us all the warm and fuzzy vibes! We love hearing Donna left a lasting impression for you—we've shared your sweet words with her directly 💕 Congratulations again on your upcoming wedding! ✨

Rated 5 out of 5 stars

Customer Service

Tana helped me with a couple of issues I had with two pairs of earrings. She was attentive to my needs and helped to solve the problem. Again, THANK YOU! Customer service is a lost art in today's world so I am grateful for your help.

31 December 2024
Unprompted review
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Reply from Olive & Piper

We're so happy to hear Tana was able to help out with your two earrings, Jill! We appreciate you sharing about your experience 💖

Rated 5 out of 5 stars

O&P Forever (and Ever)

O&P is one of the ONLY places I shop for affordable, high-quality jewellery. They always fix any mistakes, they listen to suggestions for new designs, and they always add a personal touch to their correspondence.

The only issue I've ever had, is one time (out of MANY times) they sent me the wrong pair of earrings. They immediately sent out the correct pair, and I got to KEEP the ones they sent me by accident - even though they were worth more than the ones I ordered! Goodbye anxiety - no worries about ordering from O&P ever!

28 January 2025
Unprompted review
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Reply from Olive & Piper

We love hearing feedback like this, Ditmay! Especially knowing you feel like we always have your back, and that suggestions are listened to—this makes our hearts so warm 🥰 Thank you for all your support!

Yours Forever (and Ever),
- the O&P team ✨

Rated 5 out of 5 stars

Tana was absolutely incredible with…

Tana was absolutely incredible with helping me resolve an issue and responded to my email so quickly. I’ve been a customer of O&P for a few years and love their jewelry. The original jewelry I picked out for my sister’s birthday present was sold out and they assisted me with getting my new order shipped out and it still arrived on time! My sister absolutely loved her new earrings and I’m definitely a customer for life. You won’t be disappointed with anything you get from O&P. And should there be any issue, trust their team will resolve it so quickly.

17 January 2025
Unprompted review
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Reply from Olive & Piper

We were so excited to share this with Tana as soon as we saw it! Tana, and the rest of us on the small team behind O&P, truly appreciate your kind words so much, Kayla 💕 And we're so glad to hear that not only did your sister's present still arrive in time, but that she also loved her new earrings! ✨

Rated 5 out of 5 stars

Olive and Piper first off has the most…

Olive and Piper first off has the most beautiful danity jewelry! Seeing it in person makes me so much more excited to wear it for my wedding day! I ordered earrings for me, my mom, and my mother in law and may order for my aunt too!! The ordering process was super smooth and they even personally reached out to me to confirm my address to make sure I got my delivery! Thank yall for the beautiful jewelry I’ll cherish it forever:)

21 January 2025
Unprompted review
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Reply from Olive & Piper

We're sending you all the love, joy, and congrats ahead of your big day, Kayla 💖Hopefully you'll share a group shot of everyone in their O&P pieces on your big with us on Instagram: @oliveandpiper ✨ We can't wait to see how beautiful you look in your special pieces!

Rated 5 out of 5 stars

Olive & Piper was my initial go to for…

Olive & Piper was my initial go to for my wedding jewelry and is now my go to for every event and everyday! The after care customer service team is top notch as I had a slight issue with a piece and they made it right no questions asked. The jewelry is beautiful and very well made and for someone with sensitive ears, I can easily wear all day! 10/10!!

14 January 2025
Unprompted review
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Reply from Olive & Piper

We're so happy our hypoallergenic posts keep your ears happy all day 🥰 Thank you for trusting us to make things right for you, Kristin—we're thrilled to hear O&P is part of your daily rotation now! 💖

Rated 5 out of 5 stars

Great company, great product

The product I received is beautiful and exactly as pictured. There was a shipping delay out of the company's control and their customer support was very responsive. I also loved the thank you email with info about the women run small business.

10 December 2024
Unprompted review
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Reply from Olive & Piper

Thank you so much for all your understanding and kind words, Robin! While we strive to always get orders delivered on time, we recognize that this isn't always possible—when this does happen, it's customers like you that make us even more grateful for what we do! 💕

Rated 5 out of 5 stars

Great customer service

Olive and Piper provided great customer service when I had an item arrived damaged. They were prompt, helpful and understanding.

6 January 2025
Unprompted review
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Reply from Olive & Piper

We're so happy to hear we were able to support you, Blake! We appreciate you trusting our Customer Happiness team to make things right for you ✨

Rated 5 out of 5 stars

Beautiful, well priced jewelry

I’ve had the opportunity to purchase lovely jewelry from Olive and Piper for my daughter’s upcoming wedding. The designs are creative, workmanship impeccable and service unmatched ☺️.

20 January 2025
Unprompted review
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Reply from Olive & Piper

Firstly, congratulations are in order ahead of your daughter's wedding! 💖 Thank you for supporting O&P—we're wishing yourself, the bride-to-be, and your family a wonderful time on her special day ✨

Rated 5 out of 5 stars

The jewelry is beautiful and great customer service

The jewelry is beautiful! Very happy with my purchase and the customer service team is incredible! They made my day :) would 100% recommend this brand to anyone!

14 January 2025
Unprompted review
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Reply from Olive & Piper

Aw, you've made our day, Emma! 🥰 We're so glad to hear you love your pieces 💖

Rated 5 out of 5 stars

Wonderful Customer Service and Quality

The customer service at Olive and Piper is fantastic, they truly want to make sure you love your purchases. The quality is excellent, I have bought quite a few pieces for myself and for others as gifts. They are frequently adding new designs so always lots of choices.

4 January 2025
Unprompted review
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Reply from Olive & Piper

We're so thrilled to hear how positive your experience has been with our team! We appreciate you choosing to shop small with us when treating yourself, and picking out gifts too 💖 Happy New Year, Alene! ✨

Rated 5 out of 5 stars

SO glad I discovered Olive & Piper!

I’m so glad I discovered Olive & Piper! Their “Maxine” diamond earrings, set in silver, are SO classy and versatile, I immediately ordered another pair set in gold! Each pair can be worn THREE ways!

I was tired of seeing the “same” jewelry at all the stores and websites … and tired of being treated with total indifference at these same places. But at Olive & Piper, not only is their jewelry beautiful and unique, so are the owners and staff! They truly want you to be happy with your selections.

11 November 2024
Unprompted review
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Reply from Olive & Piper

Your kind words truly mean the world to our team, Colleen! 💖 We're so lucky to have you shopping small with us and are so thrilled to hear how enamored you are with the Maxine Earrings! Don't hesitate to ever connect with us if you need support with an order or product recommendations—we'd be happy to chat more with you ✨

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