OLIVER GOLDSMITH Reviews 649

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the craftsmanship and design of the sunglasses. Many people appreciate the excellent customer service, noting the helpfulness and responsiveness of the team. The delivery service is also frequently commended for its speed and efficiency, with products often arriving quickly and in perfect condition. Consumers are very satisfied with the overall service, describing it as first-class and professional. They often mention the comfortable fit and timeless appeal of the products, making them feel special.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality, iconic... See more

Quality

People report positive experiences with quality, often describing it as "unmatched" and "second to none."... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently describe the... See more

Service

Customers consistently express satisfaction with the service. Many highlight the professionalism and... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a repeat US purchaser of Oliver Goldsmith sunglasses, and recently purchased my fourth pair. My sunglasses are of different styles and colors; all are of the highest quality. I use them not only... See more

Rated 5 out of 5 stars

I fell in love with Oliver Goldsmith when I purchased my first three pair of glasses from them. There was a slight delay in my most recent purchase, but my advisor kept me updated every step of the w... See more

Rated 5 out of 5 stars

I wanted my wife to have that class look like Audrey Hepburn in “Breakfast at Tiffany’s” and the Manhattan sunglasses you sent did the job exceptionally well. Your service all online was second to no... See more

Rated 5 out of 5 stars

Top quality lenses with great frames delivered within a week! Honestly, I don't think you can find sunglasses for children that are better value for money, or that come even close. In all fairness,... See more


Company details

  1. #9 of 51 best companies in Sunglasses shop

Written by the company

First to see glasses as fashion accessories, first to make sunspecs, first to make ‘winter sunglasses’, first to work alongside fashion houses to create one-off pieces for the catwalks, first to appear in Vogue and Queen, and first to be endorsed by celebrities and Royals. Oliver Goldsmith pioneered a whole new concept. Eye Wear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

649 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Fantastic Service and Sunglasses

Great service from the time I asked a question to speed of delivery! The sunglasses are perfect and the ability to "try-on" the glasses before purchasing made the decision to buy easier.

21 October 2024
Rated 5 out of 5 stars

Fabulous service!

I have 2 pairs of older Oliver Goldsmith sunglasses which needed a lens replaced in one and a general service/polish on the other. I was in contact with Jody who could not have been more helpful, guiding me through the process, sending links and keeping me updated. The service was fantastic and super quick, I couldn't recommend more!

25 June 2024
Rated 1 out of 5 stars

Bad bad bad bad

29 August 2024
OLIVER GOLDSMITH logo

Reply from OLIVER GOLDSMITH

Thank you for your informative review. We're sorry to read you feel you've had a poor experience from Oliver Goldsmith, however, if there is anything we can do to assist, please do get in touch with us at info@olivergoldsmith.com

Rated 5 out of 5 stars

Exceptional service as always

Exceptional service as always, I’m a loyal customer of almost two decades and counting.
The sunglasses are perfection and a timeless piece.
I love the OG sweets , such a whimsical flourish to the packaging.

27 July 2024
Rated 5 out of 5 stars

Beyond satisfied

Super fast delivery, excellent quality, incredibly happy w/purchase. Most definitely lives up to the iconic name.

30 June 2024
Rated 5 out of 5 stars

Jodi is the best

I had a couple of hiccups with my order (my doing, not OG’s) and Jodi was SO helpful! She was extremely responsive and understanding, and I ended up with the Manhattan Small with polarized lenses and they’re perfect. Thank you Jodi!! Truly outstanding customer service!!

2 July 2024
Unprompted review

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