Excellent quality leather boots and fantastic that they come in UK size men's 13. There are fewer and fewer manufacturers offering sizes over UK12. The side zip makes it so much quicker to put on/tak... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #92 of 238 best companies in Men's clothes shop
- #16 of 35 best companies in Boot Shop
- #194 of 620 best companies in Clothing Shop
- #19 of 36 best companies in Outerwear Shop
- #66 of 214 best companies in Shoe shop
Written by the company
Shop the Oliver Sweeney collection. Menswear: designer shoes, boots and clothing.
Contact info
London, United Kingdom
- 0800 622 6030
- customerservices@oliversweeney.com
- oliversweeney.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
I found the whole process of ordering and dispatch very straightforward. Unfortunately, the boots I ordered came up a but big for me but the returns/replace service was quick, simple and efficient aided by the excellent customer services skills of Sarah. Oliver Sweeney continue to excel in quality and care.
Shoes & Boots
I've only ever bought shoes & boots from Oliver Sweeney.
Every time I've bought a pair , the quality has been excellent, the customer service is first class. Delivery is always either as stated or a day or so early.
Prices are always acceptable.
Any questions are answered quickly and accurately.
First class company to deal with.
Good quality and great price point
Good quality. Often great sales and prices for what you get. All products last and look great!
Brilliant service and quality product.
Brilliant service and quality product.
Cant ask for a better combination than that🤛
These boots are made for walking
The boots are the most stylish, comfortable and well made I have owned
Great quality footwear
Great quality footwear , worth a wear and you will appreciate the comfort and the quality
Defeza Black Trainers
I ordered a pair of Defeza Black Leather Trainers. They arrived in just a few days, looked every bit as nice as the online photos, but were too small. (I think ordering a half-size larger than your norm is wise.) The exchange process was a breeze and in less than a week I had my gorgeous pair of trainers. I got exactly what I wanted from this transaction, great looking shoe, great fit.
Ellerigg Boots
I recently purchased the Ellerigg Boots in black, despite some of the reviews stating the boots are "so" called cheap, poor finish, less well made, plastic soles etc etc etc, I found the boots to be excellent !!!, no complaints my end, the only change I had to make was the laces, wasn't convinced with the laces they came in, they look much better with the extra long 140cm thick round black laces, and would you believe it ? when I contacted Oliver Sweeney to check which size laces would be best, they sent me a pair for free, what more can you ask for....as for the boots? you get sturdy waxed leather, which will only get better with age & wear, a padded tongue, collar & your pull tab for ease in gettin them on, full leather lining & cushioned leather insole, cool brass D-rings for a flexible fit. The soles are excellent, they are super lightweight with a deep cleated sole, so they grip well, I've worn them everyday for a week & they are super comfy, purchased when in the sale.......what a steal !!!, money well spent...A+
Great range of products
Great range of products, quality kit tho pricing a little toppy for some tho.
Found fit of shoes & boots problematic (tight fits) but their customer service was first class in resolving.
Overall, v happy & will buy again.
Fantastic aftersales by Sarah
Fantastic aftersales by Sarah, service can’t be faulted. Buy Sweeneys with confidence that should they not stay perfect, OS will see you right!
Satisfaction
Easy to order online. Options and clear directions for delivery. Quality purchases everytime and return/refund or replacement service is 2nd to none
Good Service
Hello OliversWeeney ,
Excellent service, very good product.
Overall, am very happy.
Thank you Michael
Amazing company and quality
The quality of the product
The quality of the product, how they are presented to the customer and service are the reasons for returning to this retailer repeatedly.
The company provides top quality goods…
The company provides top quality goods and excellent customer service.
A brilliant company to buy from
A brilliant company to buy from , top notch service, perfect product and good shipping
Love this brand
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







