Oliver Wicks Reviews 253

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the beautiful fabrics, sharp construction, and overall craftsmanship. Many people commend the outstanding customer service, noting the helpfulness, responsiveness, and professionalism of the staff who assist throughout the entire process, from measurement to delivery. The fit of the garments is frequently mentioned as perfect, often exceeding expectations and eliminating the need for further tailoring. However, some customers experienced issues with order tracking, needing to send multiple emails to check the status of their purchases. A few people also reported receiving items that did not fit correctly on the first attempt, leading to exchanges or disappointment.

What people talk about most

Product

Customers consistently express satisfaction with the product, highlighting the amazing and high-quality... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Customers frequently praise... See more

Staff

Consumers consistently find staff to be positive, helpful, and professional. Many reviewers praise specific... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent and... See more

Order

Users describe ambiguous interactions with order. Many customers report great experiences, praising the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just received my first (of, hopefully, several) suits from Oliver Wicks. I can't say enough good things about the tailoring, suit and lining fabric, attention to detail, available options, pricing,... See more

Rated 5 out of 5 stars

I am a long-time customer of Oliver Wicks, and I highly recommend them to anyone in need of suits or sport coats. They offer high quality, made-to-measure garments for only slightly higher cost than o... See more

Rated 5 out of 5 stars

I have bought several items from the Oliver Wicks site (shirts, chinos, shoes, ties, scarves) and I have always been satisfied with the quality of their products, which is top-notch. I also have to co... See more

Rated 5 out of 5 stars

I ordered a suit for my son’s wedding. I was a little nervous at first about ordering a suit online but the whole process was smooth and easy, with helpful support staff. The suit looks great, with a... See more


Company details

  1. Men's clothes shop
  2. Clothing Shop
  3. Clothing supplier
  4. Bespoke Tailor
  5. Mens Tailor

Information provided by various external sources

Better menswear, proudly made in Europe. Custom tailored from the finest fabrics by the traditional mills of Italy. Free worldwide shipping & returns. Order online at www.oliverwicks.com.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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Rated 5 out of 5 stars

Extraordinary Blue Blazer

The backbone of the wardrobe for any well-dressed man is the blue blazer. And the sharkskin blue blazer for Oliver Wicks exceeds all possible metrics. The fabric, drape, fit, and durability are all wonderful. I receive many compliments. I wear it often as it is very versatile.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

A great suit

The company's contact people listen to suggestions on size, and comparing with pictures of me in other suits, make the appropriate fitting. The quality of materials and turn-around time is great. I think Oliver Wicks presents the best quality and fitting suit short of an in-person fitting. Indeed, in my personal experience, it surpasses my experience in an in-person fitting for a suit.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Oliver Wick continues to be the epitome…

Oliver Wick continues to be the epitome of men's custom. The fabric is outstanding quality. The tailor's skills are excellent and are evident by the fit and finish of the final product, The customer service department ensures all customers are fully satisfied. Thank you, all!

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Wedding Suit

Used Oliver Wicks for my wedding suit and the quality is amazing. The process was pretty stress free and they help you figure things out. This is by far the best suit in my closet.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

A Wow Experience!!

I’ve purchased many nice suits from many great companies for the last 13 years, however; Oliver Wicks just exceed my expectations in quality and customer service. They were recommended by a friend of mine, and after this great experience I would recommend them to anyone. Andreya, the representative that is helping me with my suits is amazing, I really feel they are not selling me a suit, but I rather feel their goal is to make sure the ultimate product is high quality and looks perfect on me.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Great even on special requests

Agree with the rest that the customer service is really something special. I was back and forth a couple times with them because I wanted pants that tailored a lot differently than what they usually do, and they managed to not only only accommodate my requests but also make it look better than I even expected. My suit pants are now my favorite pair of pants to wear!

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Flawless Experience

From start to finish, customer service from Sonya, Andreya, and Carissa was impeccable. First time buying a suit via online and every step was clear and concise. Quality of my wedding suit was fantastic too. This company stands behind their dedication to customer service, and it’s been an absolute pleasure.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy Company

Although i did not live the fit of the suit, the Customer Service and follow up was impeccable. I returned the suit for a full refund in 6 days. They followed up with me in every communication and were responsive. If you are considering ordering a custom suit with no risk, i recommend OW.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful suit

Wonderful suit! Olive Green Donegal Tweed suit. Love this suit! Very happy with my experience. Great care was taken by the Oliver Wicks staff to make sure every measurement was perfect. Andreya was extremely helpful and went above and beyond. Great communication and fast delivery. I could not be happier with this company.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Great fit, fabric, and service

The customer service at Oliver Wicks is excellent. This guarantees you'll get the style and fit you want. I have multiple suits from Oliver Wicks and I'll continue to buy them. The quality of the fabric and the tailoring are first rate.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazingly Fitting Classy Deep Green Tux

Custom ordered the VENDETTA PREMIUM SOLID DARK GREEN TUXEDO (cp from their site description) for my wedding. The staff member I worked with Andreya reviewed my taken measurements, asked for follow up photos and ensured construction of the garment made sense so that it arrived and fit literally perfectly. These folks do a splendid job. I've had measurements taken physically that didn't turn out as well as this turned out. Would happily order another garment from them.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Terrific suit; great service

Terrific experience. This was the second suit I'd bought from Oliver Wicks and both are excellent. Service was prompt and friendly and the suit itself is top notch. Great stuff!

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Product + Service

Oliver Wicks far exceeded my service and quality standards, which are already high. I truly have never been treated so well as by this company. And the product was high quality too!

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic workmanship, fabrics and customer service

Fantastic workmanship, the best quality fabrics and unmatched customer service has been my experience as I have purchased a three piece suit, a shirt and a blazer. So far I have been impressed by the company’s products and the people that stand behind them. Keep up the great work, and I will be a customer for life!

14 December 2022
Unprompted review

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