Olviarose Reviews 294

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the selection of clothing and find the website easy to navigate, with some noting that ordering is simple and efficient. Some customers are pleased with the appearance of the products online and are excited about their purchases, with a few even finding the quality better than expected. However, a significant number of people were dissatisfied with the quality of the products, describing them as cheap, poorly made, and not matching the website's images. There is also widespread frustration regarding refunds, with many reviewers reporting difficulties in obtaining full refunds, being offered partial refunds, or being asked to return items to China at their own expense. Some customers also mentioned issues with sizing being inaccurate and orders taking a long time to arrive.

What people talk about most

Product

Customers had ambiguous experiences with product quality. Many reviewers expressed significant... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers describe the... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers express strong dissatisfaction, raising... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Refund

Users describe negative interactions with refund processes. Many reviewers report that the company makes it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The dresses are absolutely lovely and the material too, it does take some time for delivery so make sure you give yourself plenty of time. You can get a refund but it's not an easy procedure, however... See more

Rated 4 out of 5 stars

The dress I recieved was much better than I expected as hadn’t heard from the company before. It’s not thin material it feels like a very well made dress. Unfortunately the dress I ordered is too big... See more

Rated 5 out of 5 stars

First of all a great selection of classy clothing.. when ordering get a email confirmation and also if any queries also get a quick response so helpful. Kept updated and I love the styles .

Rated 5 out of 5 stars

Found this site through adverts on Instagram and it was so easy to use. Ordering was simple. Product quality looks better than most of these pop ups & I’m excited to try in my outfits when they arrive... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

294 reviews

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Rated 5 out of 5 stars

First time ordering from Olivia Rose.

First time ordering from Olivia Rose.
There are some gorgeous items. I ordered a gorgeous maxi dress to hopefully wear to the races, I also ordered a stunning winter coat that was in the sale. I can wait for them to arrive.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM do not use

SCAM do not use. Company based in China. Products terrible, terrible quality and feel. Returns will be to China and all custom and shipping fees on you. Try to argue the fact of no returns offering exchange instead. Scam Chinese Company.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Simple website navigation and great customer journey!

I thought the website navigation was nice and simple with some really gorgeous pieces to choose from. I like how many updates you receive by email, as it reassures the customer on the progress of their order rather than silence for long periods. I’ve enjoyed the whole ordering process and would definitely shop here again!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

I honestly wasn’t sure what to expect…

I honestly wasn’t sure what to expect ordering online, but I’m so glad I did! The whole process was really easy, delivery was quick, and when my order arrived I was genuinely impressed. The quality feels lovely, and everything looked exactly like the photos (which is rare with online shopping!).

You can tell care has gone into both the clothes and the overall customer experience. It’s one of those orders where you open the package and immediately know you made the right choice. I’ve already had compliments wearing it and will definitely be ordering again. Such a great find!

20 May 2026
Unprompted review
Rated 4 out of 5 stars

Lovely selection of dresses

Lovely selection of dresses, good sizing as well, with formal dresses it can be tricky to get the right size but these guys do ‘in the middle’ sizing of 10/12, 8/10 as example.
Easy checkout and apply pay compatible.
Decent discount codes too!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company


Do not order from this company. The dresses are awful quality, not the right colour and defective.
They will not offer you a returns. If they do the returns address offered costs a lot of money to return too.
You have to pay this, they will not accept that items are defective so will not pay the returns fee.
The returns address is to a random man in a room, in some random country.
It 100% is not UK based as the website states.
You will lose your money ordering from this scam website.
They point blank will not pay you back.
They offered me to keep the items with partial refund. They are not wearbable.
You will not get your money back

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Still don't receive the dress I ordered, so can't comment on the quality.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

I want to give this company a 0 really

I want to give this company a 0 really.
Please please DO NOT use this company. Do not buy from them. I’ve now lost £44.95. I’m still trying to refund the jumpsuit I purchased. The material is cheap and nothing like the picture. They don’t want to give my refund, they are offering me 10% back and then I can pick something else from the website. I’ve emailed 3 times today and now not hearing anything back. This company needs to be stopped.

20 May 2026
Unprompted review

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