Olviarose Reviews 294

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the selection of clothing and find the website easy to navigate, with some noting that ordering is simple and efficient. Some customers are pleased with the appearance of the products online and are excited about their purchases, with a few even finding the quality better than expected. However, a significant number of people were dissatisfied with the quality of the products, describing them as cheap, poorly made, and not matching the website's images. There is also widespread frustration regarding refunds, with many reviewers reporting difficulties in obtaining full refunds, being offered partial refunds, or being asked to return items to China at their own expense. Some customers also mentioned issues with sizing being inaccurate and orders taking a long time to arrive.

What people talk about most

Product

Customers had ambiguous experiences with product quality. Many reviewers expressed significant... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers describe the... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers express strong dissatisfaction, raising... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Refund

Users describe negative interactions with refund processes. Many reviewers report that the company makes it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The dresses are absolutely lovely and the material too, it does take some time for delivery so make sure you give yourself plenty of time. You can get a refund but it's not an easy procedure, however... See more

Rated 4 out of 5 stars

The dress I recieved was much better than I expected as hadn’t heard from the company before. It’s not thin material it feels like a very well made dress. Unfortunately the dress I ordered is too big... See more

Rated 5 out of 5 stars

First of all a great selection of classy clothing.. when ordering get a email confirmation and also if any queries also get a quick response so helpful. Kept updated and I love the styles .

Rated 5 out of 5 stars

Found this site through adverts on Instagram and it was so easy to use. Ordering was simple. Product quality looks better than most of these pop ups & I’m excited to try in my outfits when they arrive... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

294 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Olviarose wedding guest dress

I was told to look on your website for wedding guest dresses. I am so glad I did, there were so many beautiful dresses to choose from. I love the one I picked. I watched the Tik Tok videos to see the models wearing each one which I found helpful.
I was amazed at the price for the quality of the dress.
I will certainly be shopping at Olviarose in the near future.
Thank you.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous

Came across Olviarose on Facebook and was looking for a dress for an upcoming wedding, I had been searching for ages with no luck, but Olviarose had a great selection of dresses at a very affordable price. Their selection was also a little different from the other styles I had seen which was what instantly attracted me.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Themed wedding dress guest

Needed help finding a dress for a themed wedding, and the staff at Olivia Rose were fantastic and gave me extra advise on what to wear with that dress :)

20 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS WEBSITE

DO NOT ORDER FROM THIS WEBSITE. This is not a uk based website. My dress arrived looking nothing like the dress i ordered,poor quality and around 4 dress sizes too big. You get offered 10% money back and then 20% and a final offer of 30% and choose another garment. Its laughable . Please dont give your money to these scammers.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

0 stars - Returning an item is harder than solving a Rubik’s Cube blindfolded

A return and refund process has never been so long-winded and complicated. I was asked to send photo evidence of both the parcel and the item received, then encouraged to exchange the item or accept a 120% store credit.

All I want is for the product to be returned and my money refunded, as the quality is poor and the item is not as described.

I definitely won’t be shopping here again. I’ll stick to other businesses that don’t make returns and refunds such hard work.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick and simple with quality products

Found this site through adverts on Instagram and it was so easy to use. Ordering was simple. Product quality looks better than most of these pop ups & I’m excited to try in my outfits when they arrive! Only feedback would be to display shipping / delivery timescales on the order page.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

NOT a UK Site

I believed this to be a UK based site and it's not. I ordered 3 dresses all in a size medium and when they arrived they were the equivalent of an extra small. I entered my height, weight and measurements into their website and was recommended a size small. When a I requested information on a refund I was advised I could keep the dresses and receive a 10% refund which is ridiculous if they do not fit. I have now had to send them back to China and it's cost me almost £40. The website is very misleading and the sizes are way off. One of the dresses looked nothing like the website and the material was shocking.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Found the most perfect dress appear…

Found the most perfect dress appear over and over on my Instagram page, everytime I clicked on it it didn’t have my size.
Luckily it came back in stock and even got a discount. Cannot wait to wear this to a wedding this year!!

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this site unless you…

Do NOT order from this site unless you are absolutely sure you are going to like the product. The website says returns are possible but they go through every avenue to get you to keep the product before offering 20% refund and keep the product. The alternative was to send it back to China for a full refund.
The dress I ordered was nothing like what I expected. It was made of very cheap material and, in my view, unwearable.
If I could give Olivia Rose a zero rating I would. As it is, I have given them a very generous one star.

20 May 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look