Olympia Publishers Reviews 

178
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, helpful, and supportive, often highlighting their excellent communication and attentive approach throughout the publishing journey. Many people are also very satisfied with the quality of the final product, including the book's appearance and cover design, appreciating the company's thoroughness and attention to detail in the process. However, some people were dissatisfied with aspects of the service, experiencing very slow communication and long response times, sometimes waiting months for replies or confirmation. Additionally, some customers noted significant delays in the publishing process, with books taking a long time to be released, and a few felt the overall service did not justify the cost or stress involved.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing the team as professional, responsive, and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Service

Users describe ambiguous interactions with service, with some customers reporting very positive experiences,... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many reviewers expressing... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the responsiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The whole process has been quick and professional. It’s been brilliant to see my book printed and available is so many online retailers, far more than I was expecting. There has already been a few... See more

Company replied

Rated 4 out of 5 stars

On the whole, a positive experience. Leila and Saffron in particular are both excellent. The book was received in the post yesterday and looks fantastic. The reason Leila is good is because she is o... See more

Company replied

Rated 5 out of 5 stars

A big thank you to my editor, proof reader and publisher, for their crucial roles in my project. When I began writing in my journal about two years ago, I was often interrupted by my puppy's antics! F... See more

Company replied

Rated 5 out of 5 stars

Writing can be pretty straightforward, but when it comes to publishing your manuscript, it’s really important to have someone who knows their stuff to take care of your work and make sure everything... See more

Company replied


Company details

  1. Book Publisher

Written by the company

We are an independent publishing house, with offices in London, Los Angeles, UAE and Mumbai. We pride ourselves on our wide range of genres and giving ambitious authors a platform that is so rarely available in the publishing industry today. All of our books and authors are enormously special in their own way. We believe that a story can evoke a large range of emotions; they can make you laugh, cry and, most importantly, change a life.


Contact info

4.0

Great

TrustScore 4 out of 5

178 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(178)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Book Publishing Experience

This is my second book published now with Olympia. Both times the experience has been pleasant. Communications are professional with action items for the author clearly outlined. Steps in the publishing process are articulated in a easily understandable format. Intervals between communications can be long sometimes, but this is understandable given the volume of people they work with and the intensive nature of publishing. The editing process was also strong, with most of the required corrections identified in the first round of edits.

30 April 2024
Unprompted review
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Reply from Olympia Publishers

Hi Israel,

Thank you so much for sharing your thoughts and opinions of our company! We've had a pleasure working with your for a second time and look forward to the imminent release of your latest title.

Kind regards,
Olympia Publishers

Rated 1 out of 5 stars

Appalling service for a 10 year old author

Absolutely appalling service from Olympia for a book that was due to be published by Oct-23. I lodged a formal complaint with them on 26/03/24 and didnt even hear back from them. After calling multiple times I was spoken to by someone who wouldnt tell me exactly what went wrong and extremely frustratingly would only commit to Dec-24 as publishing date which is beyond belief for something that was due in Oct-23.

This experience is of a 10 year old author who is completely put off writing due to this experience which is revolting as author's parents spent money to get her book published to keep her interest in writing alive.

17 April 2024
Unprompted review
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Reply from Olympia Publishers

Hello Haroon,

We are committed to the publication of your daughter's work and continue to work on the book.

A member of our team contacted you last year to inform you that due to staff changes with our design team, your work was reassigned and unfortunately delayed.

Most recently, at the start of this year, we contacted and confirmed with you the next stage in your daughter's production and are expected to imminently provide you with the final designs.

We have been communicative at each stage of production, but do acknowledge the length of time for your book's production was unfortunately extended after a staff changeover.

As with all our publications, we do not have a confirmed release date until all designs have been signed off by the author, to ensure that no unexpected publication delays occur.

Your production coordinator will be in contact with you soon with these final designs, but we implore you to reach out immediately if you have any concerns or questions.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

I am writing to express my deepest…

I am writing to express my deepest gratitude for the exceptional support and professionalism that you and your team provided throughout the publication of my book, ‘The Cat, Who Knows Sign Language’ Your expertise and guidance were invaluable, and I am truly grateful for all the hard work you put into making this project a success.
From the initial stages of editing to the final publication process, your dedication and attention to detail were evident. Your feedback and suggestions not only improved the quality of the book but also helped me grow as a writer. Your team's responsiveness and commitment to excellence made this collaboration a truly rewarding experience.
I am immensely proud of the final product, and it would not have been possible without your talented team. Your unwavering support has not only fulfilled my publishing dream but has also inspired me to continue writing and sharing my stories with the world.
Thank you once again to Olympia Publishers for your outstanding work and professionalism. I look forward to the opportunity to work together again in the future.
Betul Tilley

16 April 2024
Unprompted review
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Reply from Olympia Publishers

Hello Betul,

Thank you so much for leaving your kind words and we too are immensely proud of your final book and work you put in to make that happen.

Long may the success of 'The Cat, Who Knows Sign Language' continue!

Kind regards,
Olympia Publishers

Rated 1 out of 5 stars

Don't do it

Don't do it. The whole thing is a sham.

31 January 2024
Unprompted review
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Reply from Olympia Publishers

Hello Sharon,

We are unsure as to why you have left a one-star review on our Trustpilot.

To call us a 'sham' is inaccurate. We have been communicative and helped you through your publication process, with consistent contact to ensure that our practices and relationship was clearly defined at all times.

Unfortunately, we recently parted ways with one another but we wish you all the best in your writing journey moving forward.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Amazing publishers

Amazing publishers! Took my writing from nothing to a book! My words, my poetry has been published! With the smoothest journey possible! Such a positive team to work with, nothing was ever too much trouble and always with such positive responses from everyone! I would highly recommend submitting your work to Olympia publishers!

28 March 2024
Unprompted review
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Reply from Olympia Publishers

Hi Sapphire,

Thank you for the positive recommendation. We're very happy to have published your poetry book and look forward to its continued success!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

I give Olympia Publishers an A+

The quality of my book, the cover design, the typeset and the paper are excellent. I was very pleased with the level of detail by the production department. I was also pleased with the work of the publicity department as well as distribution,

31 March 2024
Unprompted review
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Reply from Olympia Publishers

Hi George,

Thank you for your kind words and praise for our production and publicity department.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Olympia Publishers Exceeded My Expectations

Olympia Publishers has been awesome to work with right from the very beginning. Every person, in every department I have dealt with has been helpful, friendly, courteous, and patient with all of my many questions and concerns. For example, I was very picky about how I wanted the cover to look. I didn't like the first one and they came up with a second one. I wasn't happy with that one either, but they had no problem doing a third one. And, WOW, was I impressed with it. They absolutely nailed it! I was pleasantly surprised when FedEx dropped off an unexpected package just over a week ago. It was my complimentary copies! What a nice surprise! The finished books look amazing! More recently, my book showed up on Amazon and Barnes and Noble for preorder, several days before the scheduled release date. Another nice surprise! I didn't know a thing about the process going in so I feel so fortunate that I chose Olympia Publishers. I highly recommend them. Thank you, Olympia Publishers!

20 March 2024
Unprompted review
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Reply from Olympia Publishers

Hi Don,

Thank you for sharing your experiences with Olympia Publishers - we're very happy to hear that you're glad to work with us in the publication of your book.

We're looking forward to our continued collaboration promoting Bad Would Be Better.

Kind regards,
Olympia Publishers

Rated 4 out of 5 stars

Olympia Publishers Review

Olympia Publishers have been great to work with so far and are understanding of my needs. They have been helpful and explained things when I have not understood something and hope to work with them for future books.

22 March 2024
Unprompted review
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Reply from Olympia Publishers

Hello,

Thank you for your review.

We're happy to hear that your experiences with us have resulted in your looking to publish future books with us, and are excited to work with you further moving forward.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Mynah Gadu

My experience with Olympia Publishers has been a very inspiring and exceptional one. My first book will be launched soon, and I am well on my way towards the second. Olympia has provided me with efficient updates during every stage of the process. My feedback has also duly been thoughtfully acknowledged. I look forward to a continued working relationship with them.

18 March 2024
Unprompted review
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Reply from Olympia Publishers

Hi Mynah,

Thank you for your review.

We are very happy to help you launch your first book and look forward to our continued relationship to make 'The Next Mynah' a success!

Kind regards,
Olympia Publishers

Rated 4 out of 5 stars

My experience so far, before publishing and marketing

My experience with Olympia publishers has been a cruise so far: they are patient and professional, listen to my needs and are more than willing to help in every stage of the publishing process. I can't know for sure how my book is going to sell as I am yet to experience the marketing stage with them, hence only 4 stars. Overall, I am very pleased with how things turned out and I can't wait to see my books printed and ready to be sold ! Thank you Olympia publishers for making a dream come true.

14 March 2024
Unprompted review
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Reply from Olympia Publishers

Hello Claire,

Thank you for your kind words. We're always glad to hear that our authors are pleased and are excited for the imminent release of Faded Words of Lifelong Stories - March 28th can not come soon enough!

As always, a member of our team are available to help with any concerns or issues, so please contact us if any problems arise.

All the best with the publication of your new book and congratulations!

Kind regards,
Olympia Publishers

Rated 4 out of 5 stars

I can give my own experience.

I can give my own experience.
I’m looking at the other lower rate reviews and they scare me.
But from my own experience I thought they were very efficient. They got back to me within the given timeframe. My co ordinator was very quick returning my emails. They acknowledged my decisions.
I was happy with my book cover. When I was impatient about hearing back from other departments they kept me informed and apologized.
They gave me updates on their progress.
Overall I had a good experience with Olympia Publishing.

11 March 2024
Unprompted review
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Reply from Olympia Publishers

Hello,

Thank you for leaving your review and detailing your honest experience with us at Olympia Publishers.

We are always happy to help and are glad to hear that you are happy with your time in production and feel acknowledged in your decision-making.

Please feel free to reach out at any time, as a member of our team will always be available and happy to speak with you.

Kind regards,
Olympia Publishers

Rated 1 out of 5 stars

Read this carefully!…

If there is anything I would like to help people with their dreams it is to tell them not to use Olympia to publish their book. Olympia will deliver their promise on publishing your book, they will make a good design and they will do an alright job at corrections. But trust me, you will be so let down in the long run. They do not promote your book like they say they will and you are pretty much left on your own after the first month. The person in charge of your book will not even reply to most of your emails. Olympia will get your book available online and you will feel great when you see it available around the world in online stores but hear these words carefully, Olympia will not promote your book or get you on the radio or newspapers or anything they say. My book sold many copies in the month before release and I had many friends and family members call me months later saying they never even got their book but Olympia took the money. Olympia are not what they portray to be, they just have a very good set up to make you think that they're good.
You will earn more money and have more chance by publishing your book on Amazon KDP. Pay someone to check your book. Use AI to make your own book cover and never ever let Olympia anywhere near your book.

Chris Carroll. The authour of Death is not the end of us. Published last year by Olympia.
If you use Olympia after reading this, don't feel sorry for yourself when your dreams are shattered because I tried to warn you.

31 March 2023
Unprompted review
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Reply from Olympia Publishers

Dear Chris,

We are committed to all of our authors and continue to promote books throughout the promotions journey. No publisher can guarantee sales, we do our best to give your book the best chance for success. Part of our promotional process at Olympia Publishers is making your book available to a worldwide audience, with that accessibility allowing us to get your book stocked in bookstores and with reviewers.

Promoting is an ongoing process, please contact your publicist on publicity@olympiapublishers.com so we can continue to work with you in promoting your work.

Many thanks,
Olympia Publishers

Rated 1 out of 5 stars

Watch out, work hard

It was awful, they took my savings, took my book and yes produced a lovely product, of which I received 10 for free, for £2900, sent some leaflets and a poster and told to get on with it, completely blind, no one would help me, support me, or guide me, nine months later there was the pandemic and they dropped me because I couldn't promote my own book, because of lockdowns and lack of knowledge in social media, I was left to drown with this company as at the time I was very dependent on help, as I was an unpaid carer for my autistic daughter, it ruined my life, but I have noticed, some are successful and they will be those that have time and money.

25 January 2023
Unprompted review
Rated 5 out of 5 stars

They relieved me of the angst of me trying to do it myself.

It took me many years of trying to get my novels published. I tried self-publishing and that caused me to go bald. Honestly I was very nervous going back and forth with structure and revisions and cover designs but in the end, my first novel has been published and the number and quality of sales sites that are now carrying my book is WAY beyond what I ever expected.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

I am thrilled with the opportunity they…

I am thrilled with the opportunity they gave me to publish my first book (and second). They provided me with all the necessary guidance and support and allowed me to have a reasonable degree of control over the cover design. Throughout the publishing process, they went above and beyond to ensure my satisfaction as an author by providing invaluable revision recommendations and overall support. Their commitment to involving me in important decisions, like the cover design and edits, demonstrates their dedication to my success.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant

Absolutely Brilliant! When publishing my first book they gave me a grate opportunity and all the advice and help I needed as well as giving me a good amount of control over things like the cover design est.

23 November 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

3rd time dealing with this company, 1st time was excellent, 2nd was acceptable, 3rd was downright incompetent. We supplied the script and images but somehow Olympia still managed to add in various spelling and grammatical errors. We caught most of them but sadly one made it through to print, Olympia’s answer ‘well you signed it off.’
They dragged their heels at every corner, when we expressed concern about how long this book was taking they said they were still in the time frame as written in the contract, then they went over the time frame and only really started moving when we threatened involving a solicitor. I don’t know what has happened internally at this company, but it has gone down hill at an alarming rate.
My advice to anyone thinking of using Olympia Publishing - avoid, avoid, AVOID!

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! I chose to publish my third book with Olympia after they did a good job with my first two. My children's books are a passion project and mean a lot to me and this time around they treated my story like trash. They broke the contract by exceeding the given time to complete the manuscript to publication, communication was near non-existent and they actually edited in mistakes! The final copy is not up to a satisfactory standard.
And I can already anticipate the ridiculous response from the editor, the "were sorry you feel this way ..." well its absolutely unacceptable. Thank you for taking what meant the world to mean and treating it (and me) like trash!

5 October 2023
Unprompted review
Rated 1 out of 5 stars

Olympia publishers are a rogue…

Olympia publishers are a rogue publisher. Their editing was non existent as was their flawed marketing strategy. Really I had to do all the work. Please do not use them. There are better publishers in abundance and its best to feel comfortable with one rather than to be seduced by their self styled, sweet as honey sounding attitude. Please don't get sucked in by this sweet as honey attitude. You are wasting your money. Most books hardly sell. I was lucky. I found a really good American publishers who treated me with respect and kindness. I ended up republishing all my works. Yes. I was lucky. Don't be fooled in particular by the commissioning editor James Houghton and the publishing coordinator Kristina Smith. So called kind words from the publisher and what they promise to do for you will not sell your books. My advice is to put all your effort into writing a good book and find a publisher who will deliver the goods!!!!!!!!!

13 June 2023
Unprompted review
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Reply from Olympia Publishers

Dear Anthony,

We are sorry that you have had a negative experience at Olympia Publishers. We want the best for all of the authors that we publish, something that is reflected in our production and marketing efforts.

Please be aware that no publisher can ever guarantee sales. Whilst this is an unfortunate reality, it is truly not something we can gauge. We make a conscious and dedicated effort to market all of our authors, however we do also greatly encourage our own authors to engage in their own marketing, whether this be setting up their own social media accounts, or reaching out to bookstores. Any additional amount of marketing can only serve to help you.

We note that you have included the full names of several employees of ours in the body of this review. Please be aware that it is deeply inappropriate to include personal information such as this in a public post. In light of this, we must ask that you please remove the review.

We are happy to hear that you have found satisfaction with another publisher. We wish you the absolute best in your future endeavours.


Kind regards,

Olympia Publishers

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