Olympia Publishers Reviews 

178
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being professional, helpful, and supportive, often highlighting their excellent communication and attentive approach throughout the publishing journey. Many people are also very satisfied with the quality of the final product, including the book's appearance and cover design, appreciating the company's thoroughness and attention to detail in the process. However, some people were dissatisfied with aspects of the service, experiencing very slow communication and long response times, sometimes waiting months for replies or confirmation. Additionally, some customers noted significant delays in the publishing process, with books taking a long time to be released, and a few felt the overall service did not justify the cost or stress involved.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing the team as professional, responsive, and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Service

Users describe ambiguous interactions with service, with some customers reporting very positive experiences,... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many reviewers expressing... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the responsiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The whole process has been quick and professional. It’s been brilliant to see my book printed and available is so many online retailers, far more than I was expecting. There has already been a few... See more

Company replied

Rated 4 out of 5 stars

On the whole, a positive experience. Leila and Saffron in particular are both excellent. The book was received in the post yesterday and looks fantastic. The reason Leila is good is because she is o... See more

Company replied

Rated 5 out of 5 stars

A big thank you to my editor, proof reader and publisher, for their crucial roles in my project. When I began writing in my journal about two years ago, I was often interrupted by my puppy's antics! F... See more

Company replied

Rated 5 out of 5 stars

Writing can be pretty straightforward, but when it comes to publishing your manuscript, it’s really important to have someone who knows their stuff to take care of your work and make sure everything... See more

Company replied


Company details

  1. Book Publisher

Written by the company

We are an independent publishing house, with offices in London, Los Angeles, UAE and Mumbai. We pride ourselves on our wide range of genres and giving ambitious authors a platform that is so rarely available in the publishing industry today. All of our books and authors are enormously special in their own way. We believe that a story can evoke a large range of emotions; they can make you laugh, cry and, most importantly, change a life.


Contact info

4.0

Great

TrustScore 4 out of 5

178 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(178)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Enabling a diverse publication of material

They give absolute no one’s a chance to express themselves - with many thanks! (I’ll add a longer review because I read a really disparaging one). Like anything in life, you have to be patient with any projects you undertake in combination with other parties - my personal experience, having also done my research before investing and placing trust in Olympia was to go with the flow. I find them to be a truly authentic and energetic driving force behind the need for as diverse publication of books as possible. They don’t seem to be driven by profit, which myself I also wasn’t - so perhaps it’s this compatibility that compliments us both well. Marketing is a subject matter which most people find challenging to overcome, the pricing point of my book makes it easier for me to market and it even opened my eyes to how much household names add to profit margin their own publications. If people like me are interested in other people’s stories, they will find your book and read it if they want to. Part of the motivation to reach out and publish my own - which Olympia have done to their utmost capability I believe, as did I as someone who doesn’t particularly find writing that easy. Thanks again for enabling this new chapter to begin…

26 October 2023
Unprompted review
Rated 5 out of 5 stars

I want to share my exceptional…

I want to share my exceptional experience with Olympia Publishers. The staff was closely in touch with me for every step and action item throughout the entire production and publicity and marketing processes. Their depth of experience was reflected in the editing, the cover design of the book, their responsive emails, their author hub, the guidance they provided, and in every milestone deliverable. Olympia has the critical relationships with Amazon and Barnes & Noble that gets your book out there on their websites and available to the public. They will contact bookstores, newspapers, book clubs, radio stations, newspapers, magazines, and libraries for book signings and interviews. Their publicity team also create social media and marketing materials, graphics for you and their social media profiles. Very impressive. I give Olympia Publishers the highest recommendation.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

A good publishing experience

My experience with Olympia has been entirely positive, I have have just published my second book with them. I know they have experienced some staffing changes and my customer experience has always been helpful and professional. Over the years I have had experiences with bad and even scam publishers. My experience with Olympia is entirely a positive experience.

20 October 2023
Unprompted review
Olympia Publishers logo

Reply from Olympia Publishers

Hi David,

Thank you so much for your kind words. We're very proud indeed that you chose us as your publisher!


Kind regards,

Olympia Publishers

Rated 1 out of 5 stars

Olympia is not a marketing tool.

I would not characterize this publisher as a "scam", since they are forthright about being a "hybrid" model publisher when they can't offer a traditional publishing path. However, the web site isn't transparent as to how many books are picked up as traditional publishing projects and those that are published with the financial contribution of the author. This is what I carried away from my experience with Olympia: (1) I do not believe any serious or detailed effort was made to proofread my manuscript. I've seen and have had several typos pointed out to me in the published work. I had the manuscript proof-read twice by independent reviewers and they caught a few things, but some errors still remained. The final proof should be the responsibility of any publisher. (2) They, for whatever reason, insisted that the spelling within my manuscript be changed from US standard to British Standard, yet I am an American author. (3) The cover art had a small error and, although the proof showed the graphics centered, the final paperback print had the edges cut to set the lettering off-center -it looked less than professional quality. (4) When the e-book went out for publication on Amazon, the title was posted, but the book content was from another book altogether. My book is young adult, but the content listed was for adult readers and laced with profanity and sexual content. I had to write to Olympia to correct the matter and it just made me feel that they were just "mailing it in" when it came to production. Imagine if I had not caught the error early. What I might call a "scam" is their claim that they will market the work. All they did was to have the book sent off to the three online retailers they said they would and send me a 30 second video of the book cover graphic and part of the book blurb with some music for "my use." No effort was made to do any kind of advertisement or marketing. So, if you are looking to have that sort of service, you are better off self-publishing and exploring ways to promote your own work. I don't see a rosy future for such publishers in this new age of self-publishing services that can be used at either no up-front cost or at a fraction of what Olympia charged me - and at a fraction of the time to market (they took a year from contract signing to release). Save your money and go with self-publishing because you'll have to put in the same effort with the final product anyway. They are not a scam, just "less than" and amateurish.

19 October 2023
Unprompted review
Rated 1 out of 5 stars

Olympia publishing is a SCAM. beware.

I was able to get my children's picture book published by Olympia, via a hybrid contract, and based on my personal experience, I would consider Olympia publishing to be a total and complete scam. It's been over 2 years since my book has been published and I've yet to receive a single cent in royalties, and no matter how many times I try to contact anybody at all in the company, whether it be phone or email, no one will respond to me, and I've never been paid anything at all.
On top of that, I can tell you that my experience with Olympia, from the very first point of contact, to the date of this writing, has been nothing but appalling and I have only the worst things to say about the company. My recommendation is to avoid Olympia publishing completely.

It's been 3 weeks since I posted this, and I would like to provide an update. I have been paid my royalties since this negative review came out, but no one at any point reached out to me to discuss righting wrongs of any kind or even apologize. Everyone can see that Olympia responded to this review, and said they would reach out to me or I could even reach out to them and discuss something that could be done with marketing. Well, nobody will respond to me reaching out, and Olympia never did reach out to me. It was a dead end and a lie just like every other occurrence. I stand by what I said, 100%, about Olympia being a scam. They're only interested in your up front money, and that is it. They're quite possibly the worst publishing company out there.

5 October 2023
Unprompted review
Olympia Publishers logo

Reply from Olympia Publishers

Hi Dan,

We are deeply sorry to hear that you have had a negative experience at Olympia. We strive for professionalism at all times, are are sorry that we have not maintained this for you.

We are quite surprised to note that you have allegedly never received a response from anyone at the company. Your book is handled by our publicity team once it has been published, and our publicity team are very responsive indeed, both on the phone and via email.

In regard to royalties, we always honour royalty payments for our authors, and have never deviated from this. You should expect to hear from the Accounts department soon to rectify any outstanding issues.

In the meantime, please contact pr@olympiapublishers.com to see what else we can do for you. We of course wish to support you, and can do this in the form of future marketing efforts.


Kind regards,

Olympia Publishers

Rated 1 out of 5 stars

It’s a CON… 2021-2023

No updates no contact nothing for filled in the contract and to top it off I’ve never received a penny despite making purchases myself to see if the figures would tally up. Stay away from the it’s a CON for all your hard work. If I could give them no stars I would… they took my my money and my work… only advertised it when I complained.. never sent me any marketing materials. Did a shoddy job on the blurb and synopsis which was a copy and paste a paragraph I wrote.

My sales are down even though I know for facts that purchases of specific numbers have been made on certain platforms it’s never shown. When asked to address it will be resolved but never is. 3 years of working with them worst thing I ever did.

10 August 2023
Unprompted review
Olympia Publishers logo

Reply from Olympia Publishers

Dear Miss White,

We are sorry to hear that you have had a negative experience with Olympia.

We strive for professionalism at all times, and we apologise that on this occasion, we have failed to meet the standard we try to maintain.

We will email you in due course to discuss the matter and what can be done to improve your experience.

Rated 2 out of 5 stars

Operating outside of contractual time…

Operating outside of contractual time frame. Lack of communication. Under resourced leading to errors? For example the supposed final manuscript lacked 25% of the chapters. Seem to have a strategy of drip feeding encouraging progress as the months pass with no news.

12 April 2023
Unprompted review
Olympia Publishers logo

Reply from Olympia Publishers

Dear John,

We are very sorry to hear that you are dissatisfied with the service you have received from us.

If you are struggling to get an email update from your production co-ordinator, you are more than welcome to call us on +44 (0)203 719 5833. We are open Monday-Friday from 9AM-5PM GMT.

Kind regards,

Olympia Publishers

Rated 1 out of 5 stars

Soul of the King

Soul of the King
That is the name of my novel, I signed with them on April 21 2022,
It's almost a year and my book is stuck at the last stage before printing
They will never contact you by a call
You don't know what's going on
Rasool Darweesh

21 April 2022
Unprompted review
Olympia Publishers logo

Reply from Olympia Publishers

Dear Rasool,

We are sorry to hear that you are dissatisfied with the service you have received at Olympia Publishers.

Our offices are open Monday to Friday from 9-5 GMT, and you are very welcome to call us on +44 (0)203 719 5833 to enquire about an update regarding your book.

Please be assured that your book is still being worked on, and the production team is working hard to get it to completion.

Kind regards,

Olympia Publishers

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