Olyndra London

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Rated 1 out of 5 stars

this company is appalling should have read trustpilot first. impossible to contact by phone no replies to emails . They did not de my proper address so Courier returned goods cannot get them to confi... See more

Company replied

Rated 1 out of 5 stars

I'm STILL waiting for my knitted cardigan ordered a few weeks ago. However recently on our UK TV they showed this same cardigan looking absolutely nothing like the one on the advert and in fact it was... See more

Company replied

Rated 2 out of 5 stars

I agree with others, priority dispatch does NOT mean priority delivery. Only pair of shoes I have bought with no label inside to indicate size, manufacturer or materials, suspect made in some obscure... See more

Company replied

Rated 1 out of 5 stars

Paid extra for priority dispatch - dispatch apparently confirmed within 24 hours on 21st June when website said "order ready". next tracking info said "in transit" on 28th June so taking a week for Yo... See more

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Company details

Written by the company

Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


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(1,505)

1,362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total scam been over a week since order…

Total scam been over a week since order no delivery yet. Facebook book should be ashamed taking adverts without checking company out. I'll never order anything on facebook again.

25 June 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the inconvenience. Please contact our support team with your order details for assistance.

Rated 1 out of 5 stars

What a mess.!!!!!!Their reply emails to problems are very…

Their reply emails to problems are very polite but also very evasive and unhelpful. Customer has to pay return costs to CHINA!!!!. It's a CON. DONT USE THEM. ITS ANOTHER TEMU !!!

25 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the inconvenience. Please contact our support team with your order details for assistance.

Rated 1 out of 5 stars

Do not buy anything from this company - ever!

I ordered what looked like a beautiful textured knitted cardigan. What arrived was a badly printed garment on a really nasty material. It doesn’t hang correctly because the shoulder seams aren’t symmetrical and the buttons and buttonholes don’t match so it’s all bunched up. It is the worst type of scamming misrepresentation. I am complainign

25 June 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the problem with your item. Please contact our support team so we can help resolve this.

Rated 1 out of 5 stars

Ggrrrrrrrrrrr.......................

Just received the 'shoes' I ordered over two weeks ago. I am so disappointed, what a shit shoe! So uncomfortable! The leather tag digs into the foot making them unwearable! Crap finish, So disappointed that I'm not even going to return them, they're going in the bin and I will write it down to another chinese scam! Ggrrrrrrr.

25 June 2026
Unprompted review
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Reply from Olyndra London

We apologize for the issues with your shoes. Please reach out to our customer service to discuss a resolution.

Rated 1 out of 5 stars

The most awful company I've ever used

The most awful company I've ever used, placed an order on may 18th it is now 25th June and still waiting, after numerous emails and not ver many replies im still not getting anywhere other than it's on its way, I have asked for a refund from them twice and nothing...avoid this company at all cost!!!!

18 May 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the delay and trouble with your order. Please contact our customer service so we can assist with a resolution.

Rated 1 out of 5 stars

Do not buy from this company ordered a…

Do not buy from this company ordered a 6.5 in blue and A6 in the White they came six in the blue and seven in the White sent clear photos white were at least one centimeter bigger denied changing them offered 14 pound off a new pair which I did decline asked again to return again emailed saying correct sizes were sent now won't return because over the 14 days even though they have proof of six emails that I wanted to return them do not order i'm stuck

4 June 2026
Unprompted review
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Reply from Olyndra London

We apologize for the issues with your order. Please reach out to our customer support for further assistance.

Rated 1 out of 5 stars

NOT cashmere and definitely NOT uk…

NOT cashmere and definitely NOT uk based and no reply from customer service.

the reply states contact customer support, as I put above, you get no reply, just an automated saying they will answer. 5 months and still never had a reply!

24 June 2026
Unprompted review
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Reply from Olyndra London

We’re sorry for the inconvenience. Please contact our customer support with your order info for assistance.

Rated 3 out of 5 stars

Ordered shoes apparently still with…

Ordered shoes apparently still with courier for 9 days but no delivery different so called tracking sites say different things
Update shoes arrived and were better than expected. Updated review accordingly.

24 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the delay with your shoes. Please contact our customer support with your order details so we can assist.

Rated 1 out of 5 stars

I was told my delivery had been made…

I was told my delivery had been made and any problems contact delivery company,I emailed the Olyndra complaints department stating my consumer rights,that delivery was there responsible,to date no reply

23 June 2026
Unprompted review
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Reply from Olyndra London

We apologize for the delivery issues. Please reach out to our customer support so we can help resolve this promptly.

Rated 1 out of 5 stars

The goods are just not good enough

The goods are just not good enough. I am a size 16 but I ordered a bigger size so I could wear a jumper during the winter, I thought these were made for proper women.

23 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the issue with your order. Please reach out to our customer support for assistance.

Rated 1 out of 5 stars

Order my shoes 4th June

Order my shoes 4th June. They say they had been delivered but this is not true. Contacted them a few times but got no reply.

14 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the issue with your order. Please reach out to our customer support for assistance.

Rated 1 out of 5 stars

Order not received 4 weeks later

Order not received 4 weeks later. 5 emails sent not a single reply. AVOID !!
And the companies reply below is ‘reach out to customer services’, I’ve done that 5 times without reply! That response says it all. SCAM COMPANY!

22 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the delay in receiving your order. Please reach out to our customer support so we can help resolve this.

Rated 1 out of 5 stars

Absolute 'SCAM MERCHANTS' avoid...

Absolute 'SCAM MERCHANTS' avoid like the plague. They take your money, supply very poor substandard products. PLEASE don't buy anything from these SCUMBAGS. NOREPLY and the banks can't get your refund back nor PAYPAL... I've tried... PLEASE NEVER ORDER FROM THEM.

2 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the experience. Please contact our customer support so we can assist with a resolution.

Rated 1 out of 5 stars

Shocking customer service

Shocking customer service - in fact they never reply. I've been waiting for my order and no response to chasing emails. I've now cancelled it quoting my consumer rights. Will be interesting if I get a response! Wish I'd checked TrustPilot before ordering as I would have never used them!

23 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the trouble with your order. Please reach out to our customer support so we can assist you.

Rated 1 out of 5 stars

Not even worth 1 star

Not even worth 1 star. They are total rubbish. Garments look nothing like they should. They just want your money and then never refund as returns have to be posted to China at the buyers expense. Absolute garbage.

16 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the inconvenience. Please contact our customer support with your order details to discuss a resolution.

Rated 1 out of 5 stars

Happy to take a dead man’s money and…

Happy to take a dead man’s money and keep it on account. Their customer service team never reply. Such a bunch of scammers.

Watch for them to reply and say contact customer service. Everyone does and you are stealing fraudulent scammers and don’t reply

22 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re very sorry for the experience you’ve had. Please contact our customer support so we can assist and resolve this promptly.

Rated 1 out of 5 stars

Wrong size delivered

Wrong size delivered - to date six emails with no response. Beware.

Following reply from Olyndra another email has been sent🤞

Eventual contact from Olyndra offering 80% off next order. Replied not acceptable, I will not pay out more money to get a replacement for the wrong size shoes. Requested correct size or refund. Awaiting response.

9 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the issue with your order. Please contact our customer support with your order details for assistance.

Rated 1 out of 5 stars

Scammers …

I ordered trainers THEY sent wrong size now what me to pay to return an item which was their error not mine have sent 8 emails and now they are saying they will give me a discount for item that is no good to

20 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re very sorry for the issue with your trainers. Please reach out to our customer support so we can assist you directly.

Rated 2 out of 5 stars

Took over 3 weeks for the delivery

Took over 3 weeks for the delivery. Only got movement from then when I requested a refund.

5 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We apologize for the delivery delay. Please contact our customer support with your order details so we can help resolve this promptly.

Rated 1 out of 5 stars

I bought 3 jumpers from this company.

I bought 3 jumpers from this company.
They were advertised as cashmere. They are not cashmere they are fake.
I emailed the company and told them and they insist they are real. Still waiting for a follow up from them. Just complete rubbish. They were not cheap, please avoid this scam company. You will not get anywhere with them.

10 June 2026
Unprompted review
Olyndra London logo

Reply from Olyndra London

We’re sorry for the issue with your jumpers. Please reach out to our customer support so we can assist with a resolution.

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