My experience was 4. Your wines are very good in quality (considering that since 1987 I have gravitated towards vinifera wines, not blends). However, your blends are pleasing and surprising. You... See more
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Review summary
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I was amazed over how many bottles of great wine I received on my first order. Friends and family helped me sample them over the holidays. The only issue that I had was with the FedEx delivery driver... See more
Had Omaha steak wines delivered to several family Members thru out the Nation, From N.H. to N.C. Fla. and as always been delivered and members loved the different selections. Thanks TEAM
I loved the idea of having wines from around the world and having enough wine to get more than one glass! I checked many different websites for a wine advent calendar and Omaha had the BEST wine varie... See more
Company details
Written by the company
Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.
Contact info
20 Marshall Street Suite 102, 06854-2258, South Norwalk, United States
- 1-888-997-0317
- customerservice@omahasteakswine.com
- omahasteakswine.com
4.3
Excellent
278 reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
After several calls to end this club…
After several calls to end this club membership, I continue to receive bills and letters with threats of collections. I WAS TOLD MONTHS AGO AND AGAIN TODAY, that the issue was cleared with billing and I have NO OUTSTANDING BALANCE. That's sounds nice, but the billing continues. Further, it should be known that I have paid all bills in full for all wines delivered. The phone rep acknowledged that the billing issue had been already resolved. However, she refused to send me any type of written confirmation. Further, her supervisor Natasha refused to speak with me. Despite my efforts to end this foolishness calmly, I'm forced to respond in the only way that POOR CUSTOMER SERVICE can be handled....and that's with a negative review. YOU lost me as a customer. I am currently a member of (2) other wine clubs (Naked Wines and laithwaites) without any issues.
14 December 2025
Unprompted review
Reply from Omaha Steaks Wine
We regret to hear about the billing issues and difficulty canceling your membership. We apologize for the poor experience and the lack of written confirmation. We're taking your feedback seriously and will investigate the matter to prevent future occurrences. Thank you for bringing this to our attention.
Love the cabernet
Love the cabernet. My fave is drawbridge. My issue is that I ordered the holiday special and I was supposed to get the free universal tumblers and I did not get them.
13 December 2025
You guys deliver wonderful vintages at…
You guys deliver wonderful vintages at super prices in quality packaging - just great all around!
6 December 2025
This is our second order
This is our second order. Bubbly this time and they look great. I just opened and tasted a really wonderful wine. Assemblage. Great legs! So smooth for a Syrah Malbec blend.
12 December 2025
Order was completed with what I wanted
Order was completed with what I wanted. Different package.
12 December 2025
Impressive service, delicious wines.
My wine arrived quickly, the shipping was free and my order was accurate. Well done!
11 December 2025
Excellent delivery
8 December 2025
Prompt Professional Service
The ordering process over the phone was simple and the rep was very helpful. My order arrived a couple of days earlier than originally scheduled which was great.
7 December 2025
Great order
Recent order arrived very quickly, packed well, loved it. I will say that I've had difficulty with the website when I am trying to manage dates on delivery.
27 November 2025
Not delivered as scheduled
Not delivered as scheduled. No communication regarding non delivery.
Reply from Omaha is FALSE.
No delivery attempt was made on Nov 30. FedEx falsified records. Customer canceled plans & remained home all day to receive delivery. Security camera verifies no attempt was made. FedEx employee said driver was told to return without attempt to avoid paying more overtime.
Customer spoke to Omaha 1st thing next AM. Omaha customer service canceled order.
4 December 2025
Reply from Omaha Steaks Wine
Hi Donna, thanks for reaching out. We apologize that your delivery was not made as quickly as you would have liked. Tracking information confirms that the first delivery attempt was made on November 30th, which was in line with the estimated delivery dates shown at the time of your original order. We can confirm that tracking information was sent via email to the address provided at the time of your order, and that a refund was issued on December 1st as per your request. We hope this helps!
Thanks,
Customer Service
Every bottle has been excellent!
This is the third case of Omaha Steaks Wine…I’ve never had a bottle I didn’t absolutely love! Great customer service, although your website needs improvement, I highly recommend the wine.
5 December 2025
Communication on shipping was very…
Communication on shipping was very good. Wine looks fantastic.
3 December 2025
Your representative was friendly and…
Your representative was friendly and efficient. I ordered exactly what I wanted, and it was delivered exactly on the day I was given. Good wine, gracious representative and timely delivery. Can’t ask for more!
2 December 2025
Really good wines at really good…
Really good wines at really good prices. The only drawback is the mail order issue. I would like them to be more definitive in the date and time of delivery.
28 November 2025
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