Omaha Steaks Wine Reviews 

278
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the variety and unique selections available. Many people also appreciate the competitive pricing and good value offered. The delivery service is frequently noted for its speed and efficiency, with orders often arriving earlier than expected. However, some customers also noted issues with the delivery experience, including unsuccessful delivery attempts, missed deliveries, or difficulties with scheduling and tracking. Additionally, a few people mentioned that their orders contained incorrect items or substitutions were made without prior notification.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the excellent selection and quality of wines,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of products,... See more

Order

People report ambiguous experiences with order, with many praising the ease of ordering, fast delivery, and... See more

Price

Customers had positive experiences with price, consistently finding products to be of good value and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience was 4. Your wines are very good in quality (considering that since 1987 I have gravitated towards vinifera wines, not blends). However, your blends are pleasing and surprising. You... See more

Rated 4 out of 5 stars

I was amazed over how many bottles of great wine I received on my first order. Friends and family helped me sample them over the holidays. The only issue that I had was with the FedEx delivery driver... See more

Rated 5 out of 5 stars

Had Omaha steak wines delivered to several family Members thru out the Nation, From N.H. to N.C. Fla. and as always been delivered and members loved the different selections. Thanks TEAM

Rated 5 out of 5 stars

I loved the idea of having wines from around the world and having enough wine to get more than one glass! I checked many different websites for a wine advent calendar and Omaha had the BEST wine varie... See more


Company details

  1. Wine shop
  2. Wine club

Written by the company

Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(278)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall the experience was good however…

Overall the experience was good however after purchase tracking thru Fedex was sending me to a foreign website that had no tracking information.
On the day of delivery, tracking finally showed Fedex was going to bring it that day. This is terrible business.

18 September 2025
Rated 1 out of 5 stars

The delivery process is flawed

The delivery process is flawed. Fedx gave us a window between 12 and 2 but did not show up until almost 5. By then we were not home and signature is required. The next day delivery window was between 8am and 8pm.By the time our wine was delivered around 6 pm the wine bottles registered a temperature of 97 degrees. Probably not a good thing. I live in south west Florida and keeping wine bottles in a box truck all day in the sun is a problem. Also upon opening the box I found that the wine that was initially ordered was changed due to supply issues. Not sure if I will order again because of delivery issues.

30 August 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Tony, thank you for letting us know. We're sorry to hear that you had issues with your delivery. We are following up with Fedex to determine why delivery was delayed. We're sorry to hear that your delivery was warm - the wines should not be affected, but if you find that anything does have a quality issue, that's where our 100% guarantee comes in - just reach out and let us know. Regarding the stock issue, we're sorry the substitution was unexpected, but can confirm that any subs are always of a similar style and equal or greater price per bottle - and the 100% guarantee applies here as well!

Thanks,

Customer Service

Rated 5 out of 5 stars

My experience was really super nice

My experience was really super nice, and the ordering was even better. It was so easy and on spot to place an order .
I opened the first bottle on Fri night after getting the package on Thursday and it went well with my dinner and guest. They may even order from your wine list.
Thank you, Linda diego-stitt

28 August 2025
Rated 3 out of 5 stars

I was very disappointed that you…

I was very disappointed that you changed my original and submitted wines without contacting me first. In my opinion this is poor customer service for someone who orders a lot of wine from you. I would have been pleased if you had of contacted me first as I would have ordered some whites to replace the wines that you ran out of. Next time please contact me first or I will have to look elsewhere for my wines.

8 August 2025
Rated 3 out of 5 stars

Expected Better ....

Omaha Steaks offers some decent wine selections. However, we ordered a pre-arranged group of red wine because Omaha Steaks said that "all of their tasters sampled thousands of wines and OH only selects from the top 2%". We trusted Omaha Steak Wines, but unfortunately several of the bottles in the group would NEVER make it to OUR top 2%!! Now there were several decent ones, but we believe they just filled in with the others that we found, quite frankly, unacceptable. We will avoid making that mistake again. There are too many other places where you can make your own selections and be more satisfied. Lesson learned.

13 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look