Omaha Steaks Wine Reviews 

278
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the variety and unique selections available. Many people also appreciate the competitive pricing and good value offered. The delivery service is frequently noted for its speed and efficiency, with orders often arriving earlier than expected. However, some customers also noted issues with the delivery experience, including unsuccessful delivery attempts, missed deliveries, or difficulties with scheduling and tracking. Additionally, a few people mentioned that their orders contained incorrect items or substitutions were made without prior notification.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the excellent selection and quality of wines,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of products,... See more

Order

People report ambiguous experiences with order, with many praising the ease of ordering, fast delivery, and... See more

Price

Customers had positive experiences with price, consistently finding products to be of good value and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience was 4. Your wines are very good in quality (considering that since 1987 I have gravitated towards vinifera wines, not blends). However, your blends are pleasing and surprising. You... See more

Rated 4 out of 5 stars

I was amazed over how many bottles of great wine I received on my first order. Friends and family helped me sample them over the holidays. The only issue that I had was with the FedEx delivery driver... See more

Rated 5 out of 5 stars

Had Omaha steak wines delivered to several family Members thru out the Nation, From N.H. to N.C. Fla. and as always been delivered and members loved the different selections. Thanks TEAM

Rated 5 out of 5 stars

I loved the idea of having wines from around the world and having enough wine to get more than one glass! I checked many different websites for a wine advent calendar and Omaha had the BEST wine varie... See more


Company details

  1. Wine shop
  2. Wine club

Written by the company

Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

278 reviews

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1-star

Asks customers to review

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4.3

All reviews

(278)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t trust the marketing for the…

Don’t trust the marketing for the stainless steel tumblers! Was promised them as a free gift and then I got stemless wine glasses like they do in every single other box… When I called they said they were short on supply that’s why I didn’t get any the next day I get an email still offering them as a free gift! What a slap in the face and terrible marketing

29 April 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Elijah, thanks for letting us know! We apologize for the miscommunication - the 'last chance' reminder email sent out yesterday should not have included the stainless steel tumblers, as we are indeed out of stock. Thank you for bringing this to our attention - we have given a $30 refund for the inconvenience as discussed when you called us, which you should see within 3-5 business days. We're sorry again for the confusion!

Rated 1 out of 5 stars

Didn’t ship what I ordered

Didn’t ship what I ordered. Tried to reach out for help and was told twice it’s what I ordered. Didn’t include promotional gift that was in the cart at checkout.

24 April 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Michael, thanks for reaching out and letting us know! We apologize for the confusion with your recent order and would like to help. We need more detail about your order and your account, so someone will be reaching out to you shortly.

Rated 5 out of 5 stars

Just trying out

We order the six pack of wine, when we see which one we like 👍. That’s the one we will have a subscription too. Thankyou

29 March 2025
Rated 5 out of 5 stars

You will bot be disappointed - try Omaha!

I have been purchasing Omaha for my family and Holiday gifts for family and friends for many, many years. You will never be disappointed in the quality of all their products!! Hands down they are the BEST!!! You will not be disappointed.

11 March 2025
Rated 4 out of 5 stars

I received an email saying my order is…

I received an email saying my order is arriving tomorrow. I did not place an order. Never received an email about an upcoming order. Apparently a case of wine is coming. No information on what is coming or what it costs. I am not part of your wine club. This is unacceptable.

Edit: thank you for your assistance.

4 March 2025
Unprompted review
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Mike, thanks for reaching out. We apologize for any confusion - the order you placed on December 8, 2024 enrolled you into our wine club. We are unable to accept cancellation requests via email for security reasons, but can confirm that you contacted us today and your membership was successfully cancelled. Please don't hesitate to let us know if any issues are still outstanding.

Rated 1 out of 5 stars
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Elsa, thanks for reaching out. We're sorry to hear that there were incorrect items in your recent order. Someone will be reaching out to you soon to help - in the meantime, you can also contact us at 888-997-0317 or customerservice@omahasteakswine.com to let us know which items were incorrect or missing.

Rated 2 out of 5 stars

Well I was quite disappointed by experience …

Well I was quite disappointed by the late arrival of my order. I ordered it and was to receive it in time for my anniversary only it's delivery date was off. As well I wasted my sunny Saturday morning waiting for delivery and in Michigan we have very few sunny winter days. When we did receive our wine one of the bottles was broken due to poor shipping packaging and since discovered 2 additional cracked bottles one of which when I pulled it up from the case the bottom fell off making a big mess of the kitchen. Thankfully not on the living room area rug so that's 3 bottles of the case in the refuse.

13 February 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi, thanks for reaching out! We are sorry to hear that your order arrived damaged - we take steps to prevent this, but damage in transit can sometimes happen due to the fragile nature of the product.

We've issued a replacement for one bottle that you let us know was damaged, and we'd like to make this right - please contact us at 888-997-0317 and let us know what the others are so we can help!

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