Sent me a different product than what was advertised. When contacted, they offered me a $10 store credit instead of an exchange. After negotiating for an actual partial refund, they didn't process... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
***Buyer beware*** This place is a joke, you think you're getting a good deal, but you'll be lucky if you stuff ever ships, then they play apologetic after weeks of blowing you off!! If you need pro... See more
Had them bought as a present and I know they weee ordered months ago all my fishing boots are a size 10 so wasn’t expecting when I rocked up on the bank to find omc sizing is ridiculous. I managed t... See more
Bunch of scam artists here. I paid $70 for 3-day shipping through UPS. The package was delayed and upon my request for a refund back to their free standard shipping, I was told it that is was not O... See more
Company replied
Company details
- Recreation centre
- also in
- Activewear shop
- Camping Shop
- Clothing Shop
- Hobby shop
- Ladies' clothes shop
- Men's clothes shop
- Sporting Goods Shop
- Winter sport shop
Information provided by various external sources
In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.
Contact info
2975 NE Sandy Blvd, 97232, Portland
- 5032271038
- customerservice@omcgear.com
- omcgear.com
1.7
Bad
800 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company!
The staff at omcgear was very helpful and accommodating.
29 January 2015
Unprompted review
great deal for outdoor gear
very attractive price, good products. tks
28 January 2015
Unprompted review
Super service
Great customer service. I accidentally put the wrong zip code on my order and they fixed it promptly after I emailed. The product was great, shipped very well!
27 January 2015
Unprompted review
The North Face Recon Backpack
Awesome Backpack. Fast shipping. Will shop there again.
26 January 2015
Unprompted review
Fast shipping
My item arrived right on time. It was just as described. I would happily shop here again.
26 January 2015
Unprompted review
Chaco birthday
I was glad to get my son's Chaco's in such a timely manner- about 5days. He was totally excited! The color was true and the price was within our budget. Thank you so much for professional customer service and fabulous prices.
25 January 2015
Unprompted review
Spot on service shipping and return...
Sorry my jacket didn't fit and they did not have larger size, however would definitely try to order again from them as everything else was flawless.
25 January 2015
Unprompted review
Great products and service
The vest came on time and at a good price.
25 January 2015
Unprompted review
Awesome product and company experience
DAS Parka is amazing, light, windproof, warm, slippery, large hood. Gotta love technology when its done right. Company experience the same. Will definitely do business with OMC again.
25 January 2015
Unprompted review
Fast, Fair, Fabulous
Finding OMCGear has been the saving factor for winter gear needed on our move from Calif to Colorado. Prices are more than fair. Service if Fast. The merchandise is Fabulous. Have recommended to many others !!!
24 January 2015
Unprompted review
Items shipped fast, no problems!
I found this site by searching for a particular piece of gear. It was discounted and took a shot on them. Everything arrived quickly, no problems at all!
24 January 2015
Unprompted review
Effortless
Not much to say, They had the size skate boot I needed and REI did not stock. It came on time and they fit.
23 January 2015
Unprompted review
Men's nano puff jacket
This is a great jacket, but the sleeves are far too long. I will be returning it. Thanks for asking.
22 January 2015
Unprompted review
Great customer service
I ordered a avy beacon through OMC for an upcoming trip and they had the foresight to call after the order and walk me through the shipping options on a Sunday to make sure I didn't miss my critical date.
Super friendly, great price, helpful customer service. Would definitely shop here again.
22 January 2015
Unprompted review
Jack holland saved the day as I could not navigate your IT online hoops. I was given a gift card but had to have Jack complete the order as your IT online is not working!!!
Jack's help And the fact I got a gift card to your store is the only reason I put up with your IT difficulties!!
Someone needs to get your IT people some help as your checkout to credit card procedure needs work!!!
22 January 2015
Unprompted review
awesome!
Ordered my new pack from them. Price was amazing, service was fast, and product was just as expected. Definitely would recommend them and will be ordering from them again.
22 January 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.