We rented our first Omega rental vehicle in Auckland for a week. We picked it up Downtown Auckland and returned it to the Auckland airport. We did not use the vehicle till we headed out of Auckland.... See more
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See what reviewers are saying
The online service is straightforward to use; Omega offers a wide range of options that made it easy to find a vehicle that matched my needs; the airport pickup was prompt; the vehicle pickup was quic... See more
The vehicle had a flat battery after being parked for 3 hours. Fortunately my husband was able to jump start it so we could get our guests to the airport on time. However it meant we could not stop to... See more
It was great that I could pick up the car at nelson and drop it at Christchurch with no extra cost and both ends made it very easy
Company details
About Omega Rental Cars - Nelson Airport
Written by the company
Trusted by customers from around the world for over 25 years!
Why book with Omega
Upfront and Honest Service
With no hidden extras24hr AA Roadservice
In the unlikely event of a breakdown, you're coveredUnbranded vehicles for added security
Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.Trusted by 400,000+ customers
We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.Free stuff!
We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.Great value insurance options
Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL ExcessSenior Saver 65 Years+
Written by the company

- 10% discount for our most experienced drivers
- We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.
COVID-19 Promise: Free Cancellation
Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Contact info
102 Quarantine Road, 7011, Nelson, Annesbrook, New Zealand
- +64 3 548 5850
Replied to 56% of negative reviews
Typically replies within 1 week
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Organised, friendly and effective staff
Easy to book. Efficient and prompt pick-up and drop off set up. Friendly and helpful staff. Car ready to go and as described.
Great Nelson experience
The car, the pick up, the drop off back to the airport, the staff and the price were all great. The booking documents are somewhat onerous but perhaps necessary to protect the company therefore full marks. I would definitely consider Omega again.
Easy to deal with
Easy to deal with, friendly, plus pick up from the airport, no airport fees, full insurance with windscreen replacement for around $20.
I have no problem recommending them.
Andy
Great experience
The team in Nelson were super helpful and friendly. Had a great chat with them while filling in the paperwork and got some pointers and advice for our stay. Overall a great experience.
Also had a great experience dropping the car off in Picton. Again, really friendly and helpful staff.
After hours pick up is simple
After hours pick up is simple. both cars we hired were good for what we asked of them.
I had a great experience with Omega
I had a great experience with Omega. The staff were very nice & very professional. The little car I got was perfect for my needs for 1 day.
Good car frendly staff
Car was ready for pickup. And the staff at Nelson outlet were frendly and helpful.
Reliable, friendly and great value
We have used Omega for the past 3 years and they have been faultless every time. Nice people, good rates and had no issues with the 7seater SUV's . Would definitely recommend Omega.
mickey mouse company
Our arranged car when we picked up had a flat tyre. we were hurriedly given a replacement which had just been returned and not cleaned. Would not recommend or use again.

Reply from Omega Rental Cars - Nelson Airport
The Service was amazing
The Service! Collection and drop off.
Happy people - helpful and prompt.
The vehicle was also great!!!
everything was easy and straightforward
everything was easy and straightforward
staff were very friendly and helpful
Easy pick up and drop off
Easy pick up and drop off. Beautiful clean car. Service was amazing easy to talk to and very willing
From start to finish everything was…
From start to finish everything was great. Good service from staff, the car ran great. Would definitely recommend Omega
We picked up the car at Nelson AP
We picked up the car at Nelson AP, where the customer service experience from the ladies running the office was excellent. They walked me through the paperwork and the vehicle with out any rushing making sure I understood everything. The vehicle was in good condition and well presented. Drop off at Christchurch was very good as well.
Like always I get a friendly welcome…
Like always I get a friendly welcome and have had no issues when returning the car.
Really easy pick up and drop off
Really easy pick up and drop off. Clear instructions and great staff . Rates also excellent
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