Quick, easy and super helpful when we dropped the car up. Great car - exactly what we needed and returning it was simple and efficient. Transferred to airport was great and quick as well.
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Omega is my go-to rental car company in NZ since my exchange student days. First rented from them in 2017, and renting again in 2024 has been equally fuss-free. Daily rental rates are very reasonab... See more
Extremely cheap, very quick transaction without taking up too much time for paperwork. Great to have free transfer to airport as well.
Couldn't fault these guys. We asked to extend our rental last minute& they quickly organised this promptly without a fuss however , after we discussed it with our group we changed our minds. We recei... See more
Company details
About Omega Rental Cars - Queenstown Town
Written by the company
Trusted by customers from around the world for over 25 years!
Why book with Omega
Upfront and Honest Service
With no hidden extras24hr AA Roadservice
In the unlikely event of a breakdown, you're coveredUnbranded vehicles for added security
Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.Trusted by 400,000+ customers
We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.Free stuff!
We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.Great value insurance options
Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL ExcessSenior Saver 65 Years+
Written by the company

- 10% discount for our most experienced drivers
- We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.
COVID-19 Promise: Free Cancellation
Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Contact info
93 Beach Street, Unit 5, 9300, Queenstown, Otago, New Zealand
- +64 3 442 5224
Replied to 56% of negative reviews
Typically replies within 1 week
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dealing with Omega was easy
dealing with Omega was easy, Paper work was all ready to go, car was suitable in all respects, locations of the 2 offices we used was perfect to the airport, with a shuttle available as well.
Good value
Good value. Efficient rental procedures.
Initial messaging when we went into lockdown was a little confusing and did not give accurate information regarding rental returns. Rather than saying you could not receive returns (which was incorrect) you should have simply outlined the procedures we needed to follow for rental returns (Queenstown Airport).
Convenient and easy
The whole experience was easy and pleasant. The staff were very helpful, the car was clean and tidy.
Pleasant to drive
We got the Premium Budget - Mazda Demio and it was a perfect little car for what we needed.
Nice and compact, pleasant to drive. It was lovely and clean when we got it too
Great friendly service & price
Great friendly service & price, would recommend them anyone wanting to hire a car
Was not explained where the drop off location was.
Was not explained where the drop off point for the car was and the address given to us took us to the middle of town with nowhere to drop car. Had to call up to ask for directions which after speaking to 3 people no one knew how to do. Kept being asked oh are you near the traffic lights when they are multiple sets of lights. Explained where we were (the isite) and not one of them could tell us where to go. They kept telling us to go to a certain street - which did not exist. Ended up having to go to a hotel where someone had to come meet us.
The lady who met us however was lovely even when we were visibly stressed out after driving around in circles for half an hour.
We had a great experience
We had a great experience with our Omega rental car. It was an easy process but still thorough and we would happily rent through them again
the rental of the car it was very easy
the rental of the car it was very easy! new car i really enjoy drive it!
Your service was great
Your service was great - very easy to deal with and the car that came was reliable (nothing special but it did what we expected of it). The Spanish lady in Queenstown was utterly delightful.
We hired a car on the 17th of March…
We hired a car on the 17th of March from Queenstown and drove to many places
The car was reliable and very comfortable a pleasure to drive
I just want to say thanks for a enjoyable holiday and I thoroughly recommend Omega Rental Cars.
fantastic service and support
fantastic service and support
excellent car
lovely girl in queenstown who looked after us
Queenstown Omega
Most helpful staff from reception through to drop off and shuttle to airport. Car well presented, no issues over 6 days, and very affordable rental and motoring costs. The reason I guess we have used Omega on numerous occasions over the last decade or so.
Only problem the fuel gauge was stuck…
Only problem the fuel gauge was stuck on full. Bit risky good job I was honest and filled it up
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