I've used this company once before it was ok , slow delivery , the parcel company is awful that they use . The actual onbuy is fine they sorted my problem out for me hence 4 stars , the seller I boug... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It was easy to purchase and a great range of items you cannot get easily through the rainforest website. The lack of communication between order and delivery was not great and had concerns I had been... See more
Company replied
Product was good and a great price. The Yodel delivery website was very misleading to start with (it said “we have your package” very early on in the process, but when I was able to live chat with the... See more
Company replied
Eventually got a refund for an incorrect item following a poor review on trust pilot. Annoyingly the selling didn't just refund me for sending the wrong item, but at least I got the money back in the... See more
Company replied
Company details
- #118 of 200 best companies in Online marketplace
- #22 of 34 best companies in Ecommerce solution provider
About OnBuy.com
Written by the company
OnBuy is a UK-born Cashback marketplace on a mission to change online retail for the better! Committed to fair practice and great value, we connect you with thousands of sellers, showcasing items from small, local businesses to the biggest household name brands. Shop millions of products in one convenient location, and earn instantly redeemable Cashback on everything from health and beauty essentials to homewares and top-of-the-range tech. With a wide range of payment and delivery options available, whatever you’re in the marketplace for - it pays to OnBuy it!
Visit OnBuy
Shop By Brand
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Help & FAQ
Sell With OnBuyContact info
167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, United Kingdom
- https://support.onbuy.com/hc/
- onbuy.com
4.4
Excellent
123K reviews
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Delivery
From ordering to receiving was a very fast delivery no hassle transaction more than pleased with the way it went.
15 April 2026
Reply from OnBuy.com
Colin Pell
Thank you for your feedback. We are delighted the delivery was quick and that the transaction went smoothly.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Mrs jo Barnhurst
Thank you for your lovely review. We’re pleased you continue to find excellent items on OnBuy and we look forward to welcoming you back.
Have a great day!
OnBuy Trustpilot Team
Item was a good price and with the…
Item was a good price and with the added benefit of cash back,
Was updated throughout on delivery process.
2 April 2026
Reply from OnBuy.com
Jamie
Thank you for your kind feedback. We are pleased the competitive price and cashback added value and that our delivery updates kept you informed.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Paul Baker
Thank you for the five star review. We’re glad ordering was easy and your delivery arrived ahead of time. We appreciate you choosing OnBuy.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Victor
Thank you for your review. We’re glad your order arrived quickly and offered great value.
Have a great day!
OnBuy Trustpilot Team
Excellent all good no problems
23 April 2026
Reply from OnBuy.com
Robin Hart
Thank you for your great feedback. We are glad everything went smoothly and that you had a positive experience with OnBuy.
Have a great day!
OnBuy Trustpilot Team
Gor in touch with on buy as was sent …
Gor in touch with on buy as was sent wrong item after waiting a while for delivery has know been resolved thanks to on buy getting in touch with seller pleased with the outcome and be happy to purchase from. On buy again many thanks
22 April 2026
Unprompted review
Reply from OnBuy.com
Maggie Morris
Thank you for your feedback. We are glad we could contact the seller to resolve the wrong item after the delay and that you are happy to shop with us again.
Have a great day!
OnBuy Trustpilot Team
great service prompt delivery and…
great service prompt delivery and chairs easy to assemble
23 April 2026
Reply from OnBuy.com
Joanne berry
Thank you for your kind review. We are glad the chairs arrived promptly and were easy to assemble. We hope you enjoy them and appreciate you choosing OnBuy.
Have a great day!
OnBuy Trustpilot Team
First of all
First of all, the service is excellent fast and very quick. The product is exactly as it defined. The only thing I was disappointed with charger. Packaging department had put broken charger without even checking. However I have got sent replacement with in three days. I would have given five star but because of this mistake I would give 4 star.
Do I buy product from you in future ? Yes 100%. I am going to buy very soon for my second child birthday.
23 April 2026
Reply from OnBuy.com
Javid Delawala
Thank you for your kind review and for choosing OnBuy. We are pleased the item matched the description and that a replacement charger arrived quickly, and we apologise the original was damaged during packaging.
Have a great day!
OnBuy Trustpilot Team
Good product at best price
9 April 2026
Reply from OnBuy.com
Salvia Koli
Thank you for your review. We are pleased the item met your expectations and that you found great value on our marketplace.
Have a great day!
OnBuy Trustpilot Team
The curtains are very good quality and…
The curtains are very good quality and good for the money delivery was quite quick too amazing thankyou
18 April 2026
Reply from OnBuy.com
Adele Sharman
Thank you for your kind review. We are pleased the curtains met your expectations for quality and value and that delivery was speedy.
Have a great day!
OnBuy Trustpilot Team
Satisfied with all areas of service.
16 April 2026
Reply from OnBuy.com
D Beecham
Thank you for your positive feedback. We are pleased every part of your experience met your expectations and we look forward to helping you again.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Audrey
Thank you for your lovely review. We are delighted the service met your expectations and that you are so pleased with your purchase.
Have a great day!
OnBuy Trustpilot Team
Great service quick delivery
17 April 2026
Reply from OnBuy.com
Diane Edworthy
Thank you for your kind review. We are pleased your order arrived promptly and that the experience was straightforward.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Brian
Thank you for your review. We are glad your order arrived quickly and that you had a positive experience with OnBuy.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Milosz Izdebski
Thank you for your feedback.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Kerrie Murray
Thank you for your kind review. We’re delighted the product quality and value met your expectations and that the service was helpful.
Have a great day!
OnBuy Trustpilot Team
Spiderman Duvet cover is awesome!
There is a fantastic range of items and very reasonable prices. I was sceptical about the quality with the cost, but I was wrong! The duvet cover is bright and colourful and the texture is wonderful. Spiderman in all his technicolour glory!
The item arrived very quickly.
I will be shopping with them again.
2 April 2026
Reply from OnBuy.com
Deborah Helme
Thank you for your lovely review. We’re so pleased the cover’s vibrant design and soft texture exceeded your expectations and that it arrived quickly. We look forward to welcoming you back.
Have a great day!
OnBuy Trustpilot Team
Carefully framed photo in attractive…
Carefully framed photo in attractive frame. Would recommend.
19 April 2026
Reply from OnBuy.com
Mr Geoff Davies
Thank you for your kind review. We're delighted the photo and attractive frame met your expectations and that you would recommend us. We appreciate your support.
Have a great day!
OnBuy Trustpilot Team
Reply from OnBuy.com
Dale McCall
Thank you for your five star review. We’re pleased the item arrived as expected and met your needs.
Have a great day!
OnBuy Trustpilot Team
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