Putting the book together on my phone was very simple and easy, took alot quicker than I expected Nothing complicated, very straight forward. When I received the end product I couldn't be happier, pic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We believe that life should be celebrated – always! The big things and the small. Everyday life as well as parties. The good and the not so good. We also believe in sharing and reliving memories together and that sharing stories strengthens relationships. Between siblings and parents, within families, between people.
Contact info
Trädgårdsgatan 7B, 931 31, Skellefteå, Sweden
- hello@onceupon.se
- onceupon.photo
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
second time ordering
This is my second time ordering & once again I’m so happy with the end result.
Great quality!!
May use AI-assist with repliesRead more
Is it worth the price ..
I do love the book because of the pictures inside, but maybe they could be bigger. Also maybe better packaging is required as the corners were already bent upon arrival into my letterbox. For the price I paid I’d expect it to be in mint condition when received.

Reply from Once Upon
Very easy to upload and love the…
Very easy to upload and love the finished result. I will definitely be doing another one x
Timeless Keepsake
I absolutely love these timeless keepsake books. I have about 6 now of the large gloss books, each around 150-190 pages. I’ve done one highlighting our year from January to June and another from July to December, so two per year. I have so much fun making them and get excited to have my creation in my hands. It’s a process I’m eager to continue for many many years. They’re beautiful books!
Great and easy way to create a photo…
Great and easy way to create a photo album with pictures you don’t usually look at everyday.
We really loved ours!
Loved my photobook made it a memory…
Loved my photobook made it a memory book of my holiday with my husband and I will definitely be making another one when we visit any country. The quality is amazing. It’s definitely worth the money they have different sizes and you can choose between matte photos or silk matte.
Always perfect
Books great but not happy with the…
Books great but not happy with the packaging the box they arrived in was quite damaged and the books were a little damaged on the spine I think would be good have some protective wrapping around the books in the box
Family heirloom album
Absolutely fantastic service. The album is stunning, it made ME cry and I made it!! I got the large hardcover album, with over 200 prints. Quality hard cover, the prints are amazing, even old photos came up great. I love it so much. It's going to be a family heirloom for sure. Thankyou so much ❤️
Love the idea and how easy it was to…
Love the idea and how easy it was to organize a nice photo album, it was sent over pretty fast as well.
Simplicity and Beauty
I like that the format is simple. It takes out the overthinking and makes the process so much quicker.
I have used Once Upon a number of times…
I have used Once Upon a number of times and love their service. The photo books are great for capturing memories.
Great product!
The book looks good except
The book looks good, but the book cover has a title across the recipient's face. It may have been my mistake by not saving the changes, but I expected AI or your editing to pick up that obvious flaw..
I will amend it and use it as a base for a new photobook for my relative now, which will include some photos of her birthday, as the amended book won't get back to me in time for that.
Otherwise, it looks really nice and the delivery was quicker than expected.
Also, I thought that I was getting two prints as well, but couldn't find them.

Reply from Once Upon
Beautiful and fast!
Beautiful and fast!
My order arrived in 3 Business day and it‘s so pretty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







