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One.World Reviews 242

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TrustScore 5 out of 5

4.8

Homewares Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often describing them as beautiful, unique, and even better than pictured. The delivery service is frequently highlighted for its speed, careful packaging, and the professionalism of the delivery personnel, with many appreciating timely updates and fuss-free experiences. The customer service is also widely commended for being helpful, efficient, and responsive, especially when addressing issues. However, some customers also noted issues with delivery, including delays and receiving incorrect or incomplete orders. A few people were dissatisfied with the quality of certain items, specifically mentioning poorly concealed damage on a product. Additionally, some reviewers reported negative experiences with customer service, citing unprofessional communication, dismissive attitudes, and a lack of care when handling fragile items, particularly in physical store locations.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting the great value for money and good... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and efficient... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise the excellent... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent and efficient... See more

Order

People report positive experiences with order. Many customers praise the easy online ordering process and the... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered from One.world before and their customer service is good. Keep you up to date with your order and progress of order. Ordered side tables and the quality is excellent once again. Required... See more

Rated 5 out of 5 stars

Delighted with the lamps. Exactly as described and look lovely in our living room. Hurricane lamp is still boxed as it is a wedding gift but I’m sure it will be just as lovely. Good customer service w... See more

Rated 5 out of 5 stars

We visited One World at Chessington and found the staff refreshingly helpful and cheerful, the prices for the furniture items are very competitive so we ordered for delivery also. Delivery was prompt,... See more

Rated 5 out of 5 stars

Although the carrier was a let down as thy lied about the parcel out for delivery for 2 days i eventually or my parcel. The 2 metal reindeers are really nice. I’d the recipient doesn’t want them I sh... See more

Company details

  1. #85 of 228 best companies in Homewares Shop
  2. #124 of 401 best companies in Home Furniture Shop
  3. #38 of 98 best companies in Lighting Shop
  4. #5 of 11 best companies in Mirror shop

About One.World

Written by the company

Creating statement designs for everyday living, One.World has been transforming our homes since 1990.

With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?

Visit www.one.world to explore the full collection.

Our Shipping Promise

Delivered within 2-3 working days

All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.

Contact info

One.World

One order, one tree 🌿 Together we’re growing something good.

4.8

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Very good deal, and a very attractive table, delivered promptly and for no charge. Delivery guys put it in situ, and took away all the packaging. Thank you.

8 January 2026
Rated 5 out of 5 stars

Unique pieces and great quality

My order arrived quickly and well packaged. I was really happy with my purchases but there again I’ve always been happy with my purchases from One.World. Great quality, really unique pieces and I love finding places to put them in my home.

2 January 2026
Rated 5 out of 5 stars

Great company to deal with

Fantastic prices for finest quality. I purchased the Wonkyware dinner service - it’s gorgeous . Thank you for the extra customer after care service .
Great company to deal with .

12 December 2025
Unprompted review
Rated 5 out of 5 stars

2 metal reindeer’s .LOVE THEM.

Although the carrier was a let down as thy lied about the parcel out for delivery for 2 days i eventually or my parcel. The 2 metal reindeers are really nice. I’d the recipient doesn’t want them I shall b keeping them.
Love your website

24 November 2025
Rated 5 out of 5 stars

Easy to order online

Easy to order online, communication with CS it is excellent. Very nice people, very helpful. Delivery excellent. I am recommending this company to all my friends

18 November 2025

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