I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more
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Review summary
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What people talk about most
Reviews shaping this summary
There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more
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The process to purchase online is quick, delivery and updates on gift card despatching also good. But couldn't find the"add a message" option so recipients had to guess it was from me in New Zealand... See more
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I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more
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Company details
Written by the company
With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.
One4all Gift Cards
Written by the company
- Say Thank You Teacher with a One4all Gift Card
- From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.
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2.7
Poor
5k reviews
Asks customers to review
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Incredibly inefficient process just to…
Incredibly inefficient process just to get a gift card.. definitely would not purchase from them again
25 December 2025
Reply from One4all Gift Cards Ireland
Hi Lucas, We regret that the gift card process was inefficient. We appreciate your feedback and we'll review our procedures to improve the experience.
If you require any assistance with your order, please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
If One4all did customer service
If One4all did customer service, they would probably offer the worst customer service in the world.
Problem is, One4all don't offer customer service. If you have an issue - tough. They won't help you, they'll provide incorrect information, if you ask for a refund they'll be awkward and act as though everyone in their operations team is a brainless pigeon.
Want to escalate to a manager? There don't appear to be any of those. There's no consistency with their staff - any old pigeon answers and doesn't bother to read/research and information. They just regurgitate from the same useless script designed not to help the customer.
26 November 2025
Unprompted review
Reply from One4all Gift Cards Ireland
Hi John, We appreciate you bringing this to our attention. We're sorry to hear that you experienced difficulties and that our service did not meet your expectations. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Good no issues
23 January 2026
Reply from One4all Gift Cards Ireland
Hi Barry, thank you for your feedback. We appreciate you taking the time to leave us a review, warm regards, the O4A team.
Don’t hesitate to contact customer service
Absolute best customer service they listened and understood my problem and the initiative that they took in solving the problem was second to none Well done team
14 January 2026
Reply from One4all Gift Cards Ireland
Hi Margaret, thank you for leaving us a review, having been in touch with our CS team. We appreciate you taking the time to leave feedback for the team, warm regards, the O4A team.
It said it WOUOD send me a digital…
It said it WOUOD send me a digital E-gift card but looks like im getting a physical one.
19 January 2026
Reply from One4all Gift Cards Ireland
Hi Hugo, we can confirm that the e-codes are digital and the email containing these codes has been resent to the email address associated with the order.
If you require any assistance with the use of your e-codes, please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query.
Very easy to order
Very easy to order. Ordered on the 13th and card arrived on the 15th. Really happy with it
13 January 2026
Reply from One4all Gift Cards Ireland
Hi Grainne, We're happy to hear that the ordering process was easy, and your card arrived quickly. Thank you for your positive feedback; we appreciate it.
Very poor choices that will take them
Very poor choices that will take them, tried converting to visa prepaid and they were difficult to use also. Online options terrible. Extremely difficult to use. Absolutely would not recommend to anyone. Level of security at initial setup absolutely horrendous, the gardai wouldn't ask or look for as much private information. Total scam!
13 January 2026
Reply from One4all Gift Cards Ireland
Hi Marguerite, We appreciate you taking the time to share your experience. We're sorry to hear you encountered difficulties with prepaid conversion, online options, and security. We have requested for a member of the customer service team to get in touch with you regarding a resolution.
just give me the code bro
18 January 2026
Reply from One4all Gift Cards Ireland
Hi There, we are very sorry to learn you are yet to receive your e-code. We can confirm that the e-code was generated successfully, and have resent the code to you via the email address used to place the order.
Reply from One4all Gift Cards Ireland
Hi Anne, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
Still waiting for my package after it…
Still waiting for my package after it should have arrived yesterday
16 January 2026
Reply from One4all Gift Cards Ireland
Hi Steven, we are very sorry to learn of this. We can confirm that the e-code was generated successfully, and have resent the code to you via the email address used to place the order.
virtual Visa
The company advertise that the One4All can be used as a virtual visa - tried to navigate this process and it was impossible. Next year I will be purchasing Clever Cards for my staff
9 January 2026
Reply from One4all Gift Cards Ireland
Hi Aideen, our sincere apologies for the inconvenience and frustration caused. We have requested for a member of the customer service team to get in touch with you regarding a resolution.
Incredibly disrespectful business
Incredibly disrespectful business. They don't read emails; they just copy templates. Very frustrating, disrespectful, and distressing behaviour. A shame that such a company is Irish, definitely destroying the reputation of business in lovely Ireland. The business model is awful too. It's not clear how they really add value and make money.
One4All: You don't reply to emails, but if you do reply here, clarify how you make money (I hope not by applying different techniques to block people's access to their own money, and never answering the phone or replying to emails).
16 January 2026
Unprompted review
Reply from One4all Gift Cards Ireland
We appreciate your feedback and are sorry to hear about your experience. We aim to provide clear communication and regret that our service fell short of your expectations. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Most shops do not take these vouchers
Most shops do not take these vouchers. Can’t use at Tesco self service till, can’t use in Lidl, can’t use online. Ended up exchanging for Amazon vouchers (lost 10% of the value of the vouchers by doing so). Not impressed.
9 January 2026
Reply from One4all Gift Cards Ireland
Hi Claire, We appreciate your feedback and we're sorry the vouchers weren't accepted at several shops, online, or self-service tills. Your valuable feedback has been logged internally alongside your review.
SHAMBLES
could not redeem digital voucher on 3 occasions even with more than adaquate funds Avoid like the plague
8 January 2026
Reply from One4all Gift Cards Ireland
Hi Michael, We're very sorry you had trouble redeeming your digital voucher. We appreciate your feedback and we'll investigate this issue to improve our service. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
I ordered a PlayStation 50 euro voucher…
I ordered a PlayStation 50 euro voucher and the code has not been sent to me.I ordered the voucher on the 26th of December 2025 I would like for one4all to send me a code for the voucher or a refund I used a 50 euro one4all voucher to buy it
26 December 2025
Reply from One4all Gift Cards Ireland
Hi Sean, we are very sorry to learn of this. We have resent the code to you via the email used to place the order. Please ensure to check your junk and spam folders if not received as a priority.
I don’t usually write reviews
I don’t usually write reviews, but this experience has been unbelievably frustrating. I received a One4All gift card and tried to activate it on 22 December, but it would not work despite following all instructions.
I then spent over a week trying to resolve the issue, making at least 8–10 phone calls to customer service. Eventually, after speaking with a manager, I was sent a replacement card.
Unfortunately, the very first purchase I attempted with the new card was declined. When I contacted customer service again, I was told the retailer did not accept One4All. I then sent them a screenshot from their own website clearly showing that the retailer does accept One4All.
At every stage, I have been passed from one person to another with no real resolution. At this point, I am ready to give up. This has been the most frustrating and disappointing experience I have ever had with a company.
22 December 2025
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Tracey, We're very sorry to hear about the frustrating experience you've had with the gift card activation and subsequent issues. We appreciate you bringing this to our attention. We'll investigate the multiple points of failure you encountered to improve our service. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Very quick & easy process to purchase &…
Very quick & easy process to purchase & send gift cards
5 January 2026
Reply from One4all Gift Cards Ireland
Hi Lorraine, We're happy to hear that the gift card purchase and sending process was quick and easy for you. Thank you for your positive feedback!
I have been trying to convert my card…
I have been trying to convert my card to a gaming card yet it keeps being declined even though it's the right numbers and billing information
I did reach out to customer care and they were very unhelpful and slow to reply
8 January 2026
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Racquel, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
Very poor experience purchasing a…
Very poor experience purchasing a birthday voucher for a collegue.
Should be simpler ie pdf sent to you to print.
Customer service sorted it but it 40hrs later.
5 January 2026
Reply from One4all Gift Cards Ireland
Hi Lee, We regret that your voucher purchase was unsatisfactory and appreciate your feedback. We're sorry it wasn't simpler and for the delayed support. We'll review the process.
Easy process and fast delivery
4 January 2026
Reply from One4all Gift Cards Ireland
Hi there, thank you so much for leaving us a review having used our service. We really appreciate you taking the time to do so, warm regards, the O4A team.
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