One Day Tests - Cambridge Reviews 

121
TrustScore 4.5 out of 5

4.7

Cambridge Place, CB2 1NS Cambridge, England, GB


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Rated 4 out of 5 stars

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... See more

Company replied

Rated 5 out of 5 stars

Smooth fast no faff. Brilliant experience in Cambridge branch. Booked appointment just 30min ahead, arrived- parking no issue, got blood drawn immediately by professional nurse. The results cam... See more

Company replied

Rated 5 out of 5 stars

Easy to order tests online; quickly scheduled labs and received results in 2 days as stated. The technician who took my blood was very gentile even though I have difficult veins.

Company replied

Rated 5 out of 5 stars

Blood sample taken on a Tuesday morning & results received following day. Free on site parking in Cambridge & blood taken at appointed time.

Company replied


Company details

  1. #5 of 24 best companies in Blood testing service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • Cambridge Place, CB2 1NS, Cambridge, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

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4.7

All reviews

(121)

2,684 reviews in the last 12 months

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Rated 5 out of 5 stars

I visited the Cambridge clinic

I visited the Cambridge clinic, the phlebotomist was a lovely lady. Made me feel at ease and was very caring when taking blood. She made sure I felt ok and explained about the health dashboard. I received my results very quickly and it was easy to understand. I recommend this company and I will visit again for sure. Thank you

13 February 2025
Unprompted review
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Reply from One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 4 out of 5 stars

Blood test

I ordered the test after watching the information video on line. Once the test arrived it was a little tricky taking the sample but I managed to complete the sample and send it off. The results came back really quickly and I was able to do some research on my results on line. I was offered a 15 minute consultation with a doctor to review the results but I found this quite expensive at £85. I appreciate time spent by a doctor is going to be expensive but in my experience discussing the results of a blood test shouldn’t take too long and therefore I feel the quotation was too high.

5 February 2025
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Reply from One Day Tests - Cambridge

Hi John, Thank you leaving a review and providing your feedback. In regards to the doctors appointments we price this as competitively as possible and the cost is not just for the appointment but also the time prior to the appointment for our GPs to review the blood test results in detail prior to the appointment. Its important our GPs don't rush this to ensure they offer the very best guidance to our customers.

Rated 5 out of 5 stars

I was very nervous about the whole…

I was very nervous about the whole thing. Very confused about what I needed to ask. The person was great, very kind, reassuring and knew what needed to be done. Also, no pain!
Highly recommended and will use again.
Michelle

31 January 2025
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Reply from One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 2 out of 5 stars

No PPE worn, hands not washed and dirty towel on bed used from previous patient

The Phlebotomist was lovely however after filling in the forms, I didn't see the phlebotomist wash her hands and during this time she was setting up from the last client leaving, there also was no wipeable bed or couch roll or anything. Just a towel on the bed that the patient previous had also sat on which shocked me considering the room is used to take blood. Then after touching various things like a sharps bin, laptop, pen and clip board, without washing her hands she then was about to take my blood. I looked away so I didn't see and then when I looked round I noticed the lady was only wearing one glove and had taken my bloods without proper PPE on which shocked me. Overall I have left feeling a little concerned about the hygiene and cross contamination at this location. I paid £170 for a private service and I'm very disappointed.

27 January 2025
Unprompted review
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Reply from One Day Tests - Cambridge

Dear Danielle, The Phlebotomist in Cambridge suffered an unfortunate fall and hurt her hand/arm last week. This was brought to the attention of our clinical governance team and a risk assessment was carried out, as to whether she was fit to carry on with her duties. This risk assessment was satisfactory and the phlebotomist was also happy to carry on, however the glove on her injured hand was quite painful.

Whilst there is no requirement to administer the phlebotomy session in gloves, we, as a company, adhere to this wherever possible. Given that, in this particular case, dispensation was issued for one (injured) hand. Again, to confirm, there is no requirement from our clinical team or regulatory bodies to perform phlebotomy in gloves, as long as other infection control policies are followed, such as (in this particular case), long term, clinically approved, sanitisers. We are also aware that you were asked if you were happy to carry on with the appointment, which you agreed to.

In regards to the cover for the bed, and whilst the bed is disinfected after every appointment, due to an earlier rip, at the top of the bed (which was outside of our control and we were unable to correct immediately prior to your visit) this section was covered. We have now using our own disposable covers, whilst the unit is being replaced. I would like to reassure you, we have taken immediate action on this.

Rated 5 out of 5 stars

Convenient

Convenient, efficient and speedy results

4 December 2024
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Reply from One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Excellent nurse

Appointment made within days. Nurse drew blood painlessly. Results came back sooner than promised and were clear.

27 November 2024
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Reply from One Day Tests - Cambridge

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Rated 5 out of 5 stars

Satisfied customer

I visited a clinic to have my blood taken at 10:00 am on a Tuesday and received some of my test results at 2:30 pm and the remainder just before 5:00pm the following day.
Very satisfied.

27 November 2024
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Reply from One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

Customer Service is AMAZING

Customer Service is AMAZING, and the results come back the next day. Would totally recommend.

22 November 2024
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Reply from One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 5 out of 5 stars

I find this service excellent

I find this service excellent, very easy and I got my results after two days. The phlebotomist was very nice to me as I was a bit anxious before my blood test. I recommend this place to everyone.

20 November 2024
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Reply from One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 5 out of 5 stars

Easy booking

Easy booking. Result back in a few days.

18 November 2024
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Reply from One Day Tests - Cambridge

Great to hear. Thank you for posting a 5-star review.

Rated 4 out of 5 stars

All great.However it should be clear on…

All great.However it should be clear on website that blood test costs so mu ch and clinc visit costs so much Left for worker in clinic to explain this which is not fair or good.

18 November 2024
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Reply from One Day Tests - Cambridge

Hi Ray, when you select a blood test on our website it gives people the option of they want their blood taken. For Home Test Kits there is no additional charge, For clinic appointments there is an additional charge.

Rated 3 out of 5 stars

14 day wait for result

Sent lots of requests to find out my result - I finally got a reply after leaving my one star review here. I waited 2 weeks to be told it had been lost in transit and never made the lab. I was then offered a repeat test free of charge or a refund.

5 November 2024
Unprompted review
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Reply from One Day Tests - Cambridge

Hi Heidi, You particular blood sample was tested by our partner lab. As our Customer Service Team has discussed with you we have communicating with the Lab daily with a response. In the end we offered you two options, a full refund or a retest free of charge as a gesture of good will for the inconvenience you had faced. Kind Regards.

Rated 5 out of 5 stars

Blood test done with assured efficiency.

I arrived a little early and was seen straight away. A good repore with the phelbotomist and blood test made with any problems and without haste.

31 October 2024
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Reply from One Day Tests - Cambridge

Thank you for providing feedback on your experience using our service. We really appreciate it.

Rated 5 out of 5 stars

Very quick results

Very quick results. Very happy thank you.

23 October 2024
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Reply from One Day Tests - Cambridge

Thank you for your feedback and 5* review.

Rated 5 out of 5 stars

Very easy professional service.

Very easy professional service with a fast turn around on results. A clear understandable report provided. Highly recommended for peace of mind and avoiding long delays elsewhere

2 October 2024
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Reply from One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 5 out of 5 stars

Quick

Quick, efficient service. Welcoming staff and clear communication.
Would recommend!

19 September 2024
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Reply from One Day Tests - Cambridge

Thank you very much for the recommendation. We really appreciate it.

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