One Day Tests - Maidstone Reviews 

71
TrustScore 4.5 out of 5

4.7

Marsham Street 39, ME14 1HG Maidstone, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good service. Took the time to talk through and concerns and explained packages available. Also discussed how to access results which were back within 24 hours. Totally amazing service. Would def... See more

Company replied

Rated 5 out of 5 stars

Was given an appointment and seen quickly and the phlebotomist gave a good explanation of the tests and asked relevant questions etc. Results came through very quickly and potential problems are fla... See more

Rated 5 out of 5 stars

I’ve had reason to use One Day Tests twice recently. I have been very impressed with the service. It’s very easy and quick to book an appointment. I opted to have my blood taken at their clinic. This... See more

Company replied

Rated 5 out of 5 stars

No waiting, results so quick right to your inbox within 48 hours (less in my case), convenient and the nurse is friendly, efficient and so quick. The results are easy to read even for a non clinician... See more

Company replied


Company details

  1. #4 of 25 best companies in Blood testing service

Written by the company

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contact info

  • Marsham Street 39, ME14 1HG, Maidstone, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(71)

2,836 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kind

Very kind assistance.

29 July 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you for the 5* review

Rated 1 out of 5 stars

I feel sure that the testing and…

I feel sure that the testing and results etc are all first class, but…. I have been trying to book a test for Maidstone Clinic for 2 weeks via online booking since there appears no response to telephone calls. The online shopping basket states 4 tests booked, I only require 1 test.Quite possibly my mistake but it has been impossible to alter/clear the basket and order correct amount.

6 August 2025
Unprompted review
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Hello, in the basket there is a little cross next to each item, you can click that and it will be removed from the basket.

You can also just walk-in to the clinic, we have walk-in service during opening hours. You can order everything in the clinic.

Our telephone lines are open 08:00 'till 12:00 monday to friday. We reply very quickly via email on hello@onedaytests.com

If this answers your questions - we would really appreciate you not giving us a 1 star review, we work hard to be the best blood testing service in the UK and are happy to help you.

Rated 5 out of 5 stars

Fantastic Service - FBC Test

The booking was very simple and easy to complete, and available the same day locally. The nurse was really friendly and helpful taking the blood. The results were very quick and efficient, and detailed. Very reasonably priced for such great service.

11 July 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you for your feedback and 5* review.

Rated 5 out of 5 stars

Amazing staff and super easy experience

Visited the Maidstone clinic today, appointment was super easy to book, and the staff were polite and friendly. I arrived before my appointment and had only just sat down when called through, so no waiting around at all! The lady who took the samples was so kind and professional, the room was extremely clean. I have had issues with blood being taken in the past and she managed to get it first time. Would definitely return here in future and would highly recommend. Thank you!

9 July 2025
Unprompted review
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.

Rated 5 out of 5 stars

Excellent service

Professional staff and quick results that were explained very well. It was very helpful that the results came with a lot of information and also had the option to talk to a GP for further insight and recommendations regarding further steps. Would definitely use them again and recommend to anyone who may be struggling to get the right tests/answers through NHS.

20 June 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you for the recommendation and the 5* review.

Rated 5 out of 5 stars

Excellent people and service.

The phlebotomist, Luanda, was very personable and knowledgeable.
I had a walk in appointment, but just a short wait. The whole experience was very good. I would recommend to anyone.

19 June 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

So pleased to hear we were able to help. Thank you for recommending our service.

Rated 5 out of 5 stars

Excellent service

Didn't have to wait long excellent service and quick review

19 June 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you for the 5* review

Rated 5 out of 5 stars

Excellent service

Easy online booking, pleasant staff. Very happy with the whole experience

28 May 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you very much for leaving us a review

Rated 5 out of 5 stars

Best service ever

Best service ever, i get answer next day with answer what is easy to understand for everyone. I make thyroid blood test and answer very correct, i wish that i decide earlier to do and not believe GP how everything is amazing.

23 May 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you very much for your amazing review of our service.

Rated 5 out of 5 stars

Excellent

An efficient, friendly and convenient service

22 May 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you for your feedback

Rated 5 out of 5 stars

Convenient, efficient and friendly

No waiting, results so quick right to your inbox within 48 hours (less in my case), convenient and the nurse is friendly, efficient and so quick. The results are easy to read even for a non clinician like myself. My only criticism is the location / parking. The two car parks suggested are tiny, I've just been lucky with parking in my case.

20 May 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you for your feedback and 5* review.

Rated 5 out of 5 stars

The best service

Is a amazing service and quick booking. The lady who took my blood test very helpful and very nice.

17 March 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Thank you for the 5* review. We really appreciate it.

Rated 5 out of 5 stars

The Phlebotomist at The Maidstone…

The Phlebotomist at The Maidstone centre is so friendly and helpful. She has a smile on her face and is calm. I can't remember her name but she is from Portugal.

5 March 2025
Unprompted review
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

Luanda is fantastic, like all our other Phlebotomists who make the clinic experience so calming for our customers. Thank you very much for leaving us a review.

Rated 5 out of 5 stars

Giving blood

Great customer service!
I didn’t feel a thing.
Lady was very informative!
Totally recommend this place if you need a blood test!

26 February 2025
One Day Tests - Maidstone logo

Reply from One Day Tests - Maidstone

We really appreciate your recommendation and the 5-star rating. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look