OneflareReviews 

Oneflare clearly cares more about the money they collect from businesses than protecting consumers from being scammed.

Back in August, we hired Swift Bond Cleaners through Oneflare. The cleaner did a poor job, and when we requested a re-clean under their “warranty,” they completely ghosted us after taking our money. This resulted to us hiring another bond cleaner.

We reported this to Oneflare with full evidence. They initially said they were coordinating with the cleaner and even said the business would get in touch with us after they threatened account suspension. We never heard back from Swift Bond Cleaners and this was reported to Oneflare as well. When we followed up, Oneflare eventually stopped responding to us too.

What’s worse is that Oneflare told us Swift Bond Cleaners would be suspended until the issue is resolved, yet when I checked now, they are dtill quoting on the platform and the business looks like they are just getting fake positive reviews to offset the negative ones. Not suspending Swift Bond Cleaners after what happened is not just negligence—it’s enabling scammers to keep preying on innocent people.

Oneflare’s failure to act shows they value the revenue they get from these dodgy businesses more than protecting the consumers who trust their platform. My advice: do not use Oneflare if you want to avoid stress, financial loss, and being left with no support when things go wrong.

Good experience with one tradesman - just waiting for cupboard to be installed and can review after.

Report of Complaint – Oneflare

I had one of the strangest and most disappointing experiences with Oneflare. Their platform tricked me into setting up an account where money was automatically taken from my bank account without proper consent.

After that, I started receiving constant and intrusive phone calls, which became extremely frustrating and stressful. On top of this, I discovered that many of the “jobs” on their platform appear to be fake, yet they still charge people for them.

Unfortunately, they managed to withdraw $300 from my account. When I realised what was happening, I contacted them immediately, but they refused to refund the money—even for the unused credits.

I strongly believe this behaviour is fraudulent and unethical. Taking money from people, many of whom may be struggling to support their families, is unacceptable. I definitely want to lodge a formal complaint against Oneflare for dishonest practices.

Their conduct is extremely disappointing and distressing, and I believe it should be investigated further.

Having the choice of trusted service provider and their job quotes .The added bonus and convenience of communicating with so many professionals.Easy steps .Would use One flare again Thank you

Made it easy to find the right tradesman for my job. Excellent tradesmen and well priced. To be able to compare quotes was a bonus. Very happy with the service.

Attention tradesman don't join this app.they will waiste your money.and all the clients are cheap

I was looking for a concreter who was value for money but provided high quality work. They delivered.

I used Oneflare for a couple of months and can confidently say that at least 70% of the leads are fake. There’s a clear pattern: leads come through in batches with no context or job description. I even purchased a few just to test it and as expected, the messages were never opened, emails ignored, and calls went unanswered. The small portion of genuine leads (maybe 30%) are usually low-budget jobs or small tasks — not quality work. It’s clear there’s little to no vetting process and I strongly suspect there’s some internal deceptive conduct happening with how leads are generated. The ACCC should really look into this. I would not recommend Oneflare to any serious professional.

Quick and easy to post jobs and received competitive quotes. Reviews and ratings help in making decisions.

Only one real quote and a few time wasters who never arrived.

We honestly regret ever signing up. They charge $299 a month with the promise that you'll have a better shot at landing jobs because only 3–4 businesses are matched per request. Sounds great in theory, but in reality? You don’t even get a chance. The moment you're notified, the job is already gone — every single time.

They push you to enable "automated messaging" to improve your chances, but even then, the few jobs that do come through are so minor they're not even worth the fuel. Driving over an hour just to patch up a wall? No thanks. I’m not against small jobs, but when that’s all you're being offered — and you’re not even covering your monthly fee — it’s just not sustainable.

They claim you can cancel anytime, as long as it’s 15 days before the next charge. That’s a lie. They deliberately ignore your cancellation requests until it’s too late, then hit your account with another $299. And when you try to get a refund? Forget it. They manipulet you and offer you “credit” instead — which is useless if you want nothing more to do with them.

To make it worse, we found four separate, unexplained $50 withdrawals from our business account. That’s another $200 taken without notice or consent. We had to cancel our bank card to prevent further unauthorised withdrawals.

Trying to delete your account is another nightmare. They go radio silent — no responses, no action. But they’ll keep messaging clients under your name, making you look bad when you don’t reply.

Bottom line: Oneflare is dishonest, manipulative, and just out to drain your bank account. Don’t fall for it. It’s not worth your time, money, or energy. You’ve been warned.

I posted a review which contain the wrong word which in turn made the review out to be a negative review. I tried to go back in on many occasions on different browsers but couldn't edit my review. Now the supplier has a negative review about his service which is completely wrong.
No one has been able to fix this.

Good Service and Communication. Arrived in good time and explained solution.

I received a referral in very short period of time

1st person to contact me was a painter...not a plasterer. He just wanted to fill the cornice gaps as he obviously had not idea how to replace cornice. 2nd was a plasterer, turned up to have a look with me being specific about exactly what I needed doing in my 1 room. He wandered in with his little workmate (not even bothering to wipe their boots), looked around, spoke to his little workmate in their own language then wandered into other room suggesting I have things that I need fixing. I was uncomfortable at this stage and required he just quote me for what I asked for. No measurements taken and said he would sent me a quote. Never rceived one. 3rd bloke came for a visit (I sent measurements and pics to him) and quoted me the following day. Qualified, very polite and respectful, asked if I needed anything else done so I showed him the kitchen that required simple repair work on the ceiling. Quoted and accepted within a few days. Did the job in 2 days and threw in a few little patch jobs for free.

I think you provide excellent service as a link between customers and tradesmen. The response is always prompt and I am always more confident dealing with the responding tradesmen coming through your site., I believe that you vet them. It is therefore likely that they are genuine and qualified. I only wish it was easier to access the means to close or cancel an advertised jobs in a timely fashion because I feel sorry for those tradesmen who end paying you for jobs that are no longer available. I would also like you to extend my thanks to Airzone for their help which they provided free of charge, simply because I had not used the aircon correctly. It was not in disrepair. Mr Adam showed me why I was mistaken. He rectified the control box and declined any remuneration for his time and the cost of responding to the ad.

I had a great experience using All Types of Trees for my tree lopping needs. I highly recommend using Oneflare and All Types of trees.

Had 2 contacts and hired 1Cyber. They were terrific, helpful and professional. Would highly recommend them.