OneForma Reviews 368

I have been a Oneforma user and collaborator for more than 2 years. I participated in several projects and worked for them consistently. However, the website has changed and become less trustworthy. Oneforma owes me 3 months of work, including more than 100 voice recordings I completed for the Viva Voice project, among other tasks. I sent screenshots showing the money they owe me, along with my valid PayPal account connected correctly and requesting payment, but they never responded or paid me. Beware — Oneforma is not worth your time, and now they even fail to pay their workers.

I was logged out from a project I was working on, it asked me to change my password so I did but now it doesn't recognise the old or new password so I can't access the project. I won't be using it again or recommending it on as it's just not reliable.

I signed up to work for OneForma. I applied for a job called Milky Way. I got an email stating that I was being invited to join the team. I went to their Teams meeting and got all the information. I got another email stating I had been set up with the client. Then nothing happened, so I followed up. They then sent me an email explaining that the client declined to work with me due to either "VPN use, IP spoofing, or High Fraud Score".

I don't use or even have a VPN. I had no idea what IP spoofing is and had to Google it. I've never committed any kind of crime, much less fraud, in my life!

I worked in the legal industry for 18 years and in the safety industry for 14 years before that. I'm a 60 year old autistic person with several chronic illnesses. I'm certainly not a criminal.

So skroo OneForma, and whoever their ignorant client is.

Beware of their tricks and don't waste your time. I was scammed out of money, and even after contacting the project manager, it was pointless. In the end, I didn’t get my money back. It’s a terrible situation, and this is clearly a scam.

I love soo much

Absolutely terrible site with mostly blank pages; no replies from Support; no replies from their supposed parent company called Centific; broken links all over the site that are supposed to lead to training materials. Do not waste your time signing up.

I don't usually write reviews, but this is the dumbest and most frustrating platform I have ever TRIED to work on. If I could give this company one star, I would. Some of their qualification tests are of a ridiculously low standard, spelling and grammatical errors, and some certification tests are broken, missing questions. Absolutely appalling

After more than 1 year working on various projects, Oneforma suddenly deactivates my account for supposed fraudulent activities. Despite me working as usual. They don't provide any further explanations, nor chance to appeal. What's worse, is that all the earnings for the current payment cycle are withold by the company.
I warn all current and future users to keep working with them knowing that they can and will arbitrarily cancel you and keep your money.

I signed up about 3 weeks ago, invested most of my time on signing up to projects and passing certifications, right after the platform update, after committing to a project, my account got disabled for no specific reason or explanation.
I’m truly disappointed, especially because I can’t seem to get any response from the oneforma support team

So I signed up about 3 weeks ago, and have been doing the exams for the certifications. Passed mostly all of them, when they did the update to the website they had incorporated the authenticator 2 step log in thats fine I had it all synced together so when I log in it would automatically send me the verification code. I would try to log in and it sent the verification code, then I would type it into the box press submit. It would say invalid code which didn't make since to me so I would redo the verification code. Said the same thing then I clicked recovery code typed that it said the same thing. For 3 days I tried to log in. So I emailed support they came back and said that my account was disabled due to fraudulent or multiple accounts. Of course they won't show me what they are talking about. I have one account and can prove my identity so I was not in violation of anything. Actually I can prove that I have been nothing but honest on my account profile...etc. If you try working their apparently signing in means your a fraud stay away from this company.

I worked on a project with OneForma and initially had no issues completing it successfully. However, I later got removed from the platform due to an MFA login issue beyond my control. Now my account has been deactivated for “suspicious activities” without explanation, even after completing previous work with no problems. Support has been completely unresponsive throughout the process. Don’t waste your valuable time as a contractor with this company.

Dear OneForma Team,

My name is Sanjay Sarkar I have been a registered member of OneForma for quite some time and have successfully completed multiple certifications. However, despite my continuous efforts and time invested, I have not yet received any project assignments.

It’s possible that some projects may have been approved, but I have not been assigned any tasks, while in most cases my applications seem to remain unapproved. I am very interested and eager to work with OneForma and contribute actively to your projects.

I kindly request you to review my account and consider approving me for upcoming tasks or projects. If there are any specific reasons I haven’t been selected so far, I would appreciate your feedback so I can improve accordingly.

If I continue to remain inactive without opportunities, it becomes difficult to justify the time and dedication I’ve invested.

Looking forward to your kind response and support.

Warm regards,
Sanjay Sarkar

Tried applying for a job, got hit with "suspicious account". I sent them an email asking how I can fix this, and no answer.

Dear OneForma Team,
I recently received your invitation to join Project Milky Way, which aligns perfectly with my skills and interests. However, I am unable to proceed because my OneForma account remains suspended—without explanation and despite multiple attempts to contact your support team.
Frankly, the lack of response is unacceptable. I have reached out repeatedly and have received no meaningful assistance. This silence is not only unprofessional, it actively prevents me from participating in your projects and earning income.
I am requesting an immediate review and reactivation of my account. If this is not possible, I expect a clear and detailed explanation. The time-sensitive nature of your bonuses and orientation program makes further delay unreasonable.
If I do not receive a resolution, I will escalate this matter externally. I am prepared to file formal complaints with relevant consumer protection platforms and freelance worker advocacy groups.
I expect a prompt and concrete response.

Like many (or even all!) here, I took the tests and spent a lot of time. But these are just scammers, so when you apply for a project, you get a message about suspicious activity. It is impossible to unlock your account. Support responds with "well, check the internet" as if it's not anti-fraud that is triggering for some unknown reason.

In addition, from what I've been able to find out about their rates, they are much lower than their competitors. I hope this pathetic company stops spamming me with their news and projects that I can't get into.

Was really excited to join this company. I am advised my account is in good standing at the time of writing this. I have completed many hours of onboarding for the Milkyway project, however I am advised that even though I've passed the required exams I cannot contribute due to fraudulent activity. I have queried this multiple times and either get a response advising me my account is in good standing, or no response at all. Completely ignoring the questions I've asked. How can my account be in good standing, but also not eligible for a project after hours of onboarding due to fraudulent activity?? Also been contacted about a transcription project, again I've onboarded, passed and then nothing. I think Oneforma may be using this as free work with no intention of allowing me to actual "work" on a project.

I have been using OneForma for a while now, and overall, I trust the company. The projects and opportunities they provide are good. However, I am experiencing some issues with their payment process.

The payment team responds very slowly, and my pending payments have still not been sent. Despite requesting a payment method other than Payoneer, I have yet to receive any response regarding this. I am still waiting for updates on this matter.

I continue to trust the platform in general, but the delays in payments and lack of communication are disappointing. I hope these issues get resolved soon.

Contractor ID :W5840053
Update 1: My problem is not solved yet.
Update :2 My problem still persists. No positive action has been taken yet from OneForma.
Update 3: The oneforma team has resolved the issue and I received my payment. Therefore, I'm updating my rating. I'd like to thank everyone on the oneforma team who contributed to the solution. I'm still working on the projects.

OneForma doesn't reply. The support team in non-existent. I wrote several e-mails and got no response. I can't apply for jobs because of ''suspicious activity'': I didn't even start working yet. Absolutely unprofessional.

This company is really bad! No matter which sub company is working with them, there is NO support at all..you NEVER receive any response to any email at all. They constantly send out complete useless hand off emails (pretending that there are tasks available), and when you enter the webapps, there are no tasks there! And of course no one ever cares about any information or response to emails..

I took the time to do a bunch of qualifications in order to receive project offers, which I eventually did and lots of them. While trying to apply for my first project, I got an error message stating my account was locked due to "suspicious activity". I've since learned that they use third-party IP checkers, and the one they use apparently classifies my IP as spam/fraudulent due to activity that occurred years ago, before I even moved into my place. If you get the same error message, you might as well delete your account right then and there because support will not respond to your emails. In short, I wasted a lot of time on qualifications for nothing, and their vendor support is completely unresponsive.