One Investments Reviews 117

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine care, often describing them as honest and dedicated. The service provided is frequently highlighted as exceptional, with many appreciating the smooth and stress-free process, especially for complex transactions. Reviewers also commend the customer service for its responsiveness, knowledge, and personalized approach, making them feel comfortable and well-guided throughout their journey. However, some customers reported issues with a lack of follow-through and support, particularly for new employees. These individuals mentioned unfulfilled expectations regarding working visas and benefits, as well as an absence of structured training and onboarding, leading to an unpredictable work environment.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently report positive experiences with the service, highlighting exceptional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I write this review specially for the wonderful Kirren! Getting to the real estate business in dubai was a little daunting as there are soo many agents getting you to sign on property deals. Kirrens a... See more

Company replied

Rated 5 out of 5 stars

Top tier from day one. Tristan has made my experience purchasing a property, first time, in a foreign country as easy as can be. We spoke in depth about my goals and what I wish to achieve in... See more

Rated 5 out of 5 stars

The easiest process of a sale I’ve had in Dubai, and I’ve been here over 20 years. Asif is a real asset to the company and does a lot more than your average Realtor does for you. He treated me an... See more

Company replied

Rated 5 out of 5 stars

Zishan was an excellent and examplary sales broker. I was impressed right from the beginning with both his level of knowledge about the particular details of our deal and also with the confidence he s... See more


Company details

  1. Estate Agent

Written by the company

One Investments is a multi-award-winning real estate advisory headquartered in Dubai, with additional offices in London and Houston. Since our establishment in 2011, we have proudly overseen over $2 billion in real estate transactions worldwide. Our team has helped thousands of clients secure premium properties in prestigious developments across major international markets, specialising in Dubai and London.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Dubai Property market

Our recent experience in receiving professional advice in Dubai property market was with Zishan Ali who is a young, competent, intelligent and responsible person. In our recent visit in Dubai Zishan dedicated his time to our needs to show us different projects and areas with the best developers in Dubai. His advice was realistic and matching with our budget. Zishan put his maximum effort to let us understand the market. During the our stay he convened us to invest more in Dubai’s property market.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had a great experience working with Lisa. She was very knowledgeable and guided me through the process. She answered all of my questions and was there for me if I needed anything. It was all around a very good experience buying my first investment property in Dubai.

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Adeel from One Investments Real…

I found Adeel from One Investments Real Estate online, and he was incredibly helpful in closing the deal quickly and smoothly. From the beginning, he demonstrated a deep understanding of the market and was highly responsive to my needs.
Adeel’s ability to streamline the process and address any concerns promptly made the experience stress-free. His professionalism and commitment to ensuring a successful transaction were evident throughout. I highly recommend Adeel to anyone looking for a reliable and efficient real estate profissional.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

I had a really good service

I had a really good service, I asked them many questions and they were welcome to reply to my questions at any time even if we are in a 9 hours difference time zone, they were there on time when we had a meeting. I am very grateful that I had the chance to deal with this company because it will change my life for the better♥️

28 November 2024
Unprompted review
Rated 1 out of 5 stars

Do not give your phone or email.

Do not give your phone or email to these scammers. They're pest. They will call with unsolicited calls. Avoid them. They're flipping properties. If you want to buy, go directly to the source. Cheaper and safer.

3 October 2024
Unprompted review
One Investments logo

Reply from One Investments

Dear Benoît,

We’re sorry to hear about your experience, though we’d like to clarify a few important points.

We only contact individuals who have registered their interest through our website, events, or marketing campaigns. We do not purchase or use third-party data lists, and any outreach is strictly based on user consent. Furthermore, we provide an easy opt-out option in every communication, as it’s in both our interest and the customer’s that we engage only with those who are genuinely interested.

If your details were entered by mistake or without your knowledge, we’d be more than happy to permanently remove you from our contact list.

The One Investments Team

Rated 5 out of 5 stars

Excellent communication

I had an excellent time with Dubai Property Consultant Cheraz, who guided me through all my options for investment. The process was very smooth and Cheraz was there to answer my queries whenever they came up. All the way from EOI to the SPA, the communication was phenomenal. I would definitely recommend Cheraz to anybody looking to develop and expand their property portfolio within Dubai!

6 September 2024
Unprompted review
Rated 5 out of 5 stars

From making the first enquiry through…

From making the first enquiry through to signing on the dotted line for our property, we have been extremely happy with One Investments. The professional service and extensive amount of knowledge and expertise that the entire team has, enabled us to make informed choices about our investment. Special thank you to Toby, Ali, Syed &
Martin. We highly recommend. Would give 10 star rating if we could.

7 September 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Expertise: A Seamless Investment Experience with Ambreen Riaz

I had the pleasure of working with Ambreen Riaz from One Investments during the purchase of my new investment apartment at the Damac Lagoons in Dubai, and I couldn't be more satisfied with the experience. Ambreen's professionalism, knowledge of the market, and dedication to her clients were evident throughout the entire process. She was incredibly responsive, providing timely updates and answering all my questions with patience and clarity. Her expertise and guidance made the transaction smooth and stress-free. I highly recommend Ambreen to anyone looking for a trustworthy and efficient real estate professional.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Best experience ever for buying properties internationally

This was the best experience ever. From beginning to end, Bilel was very kind and helpful and explained everything in detail and guide you all the way. Their whole team was nice. Francesca, Bilel, David C., Ginny. They don’t give you pressure. I know customers don’t want pressure sales and they don’t do that at all. The one investment company and their system is the best. They are all very knowledgeable in what they do. I would totally use them again and forever. When you have such a good experience there is no need to try other companies. There is too many good things to say that I can go on and on.
Even my daughter liked it and said that David C. Was kind and caring and helpful. He did the little stuff to make my 7 year old daughter comfortable. These little details matter in the whole process. I am very thankful and grateful to them. Please pick Bilel and David when you go with One investment Dubai company. I plan to buy more properties with this company and will tell everyone to go with them and only spread good news about them.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Adnan and Yathu are great people

Adnan and Yathu have been great with us for last 1 year. We purchased property with their help in Dubai and they made the whole process seamless and it was a great experience all the way. They are not just your average property brokers, they’re like a friend you can rely on for everything. Even after the purchase, they are eager to help in anyway possible and they’re willing to go the extra mile to make sure their clients are satisfied and happy. They’re dedicated devoted and true to their work. I’m so thankful that I met them and made friends with them. I wish them the best in everything and I hope we continue to grow together in business together.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

My First Dubai property investment

My business partner and I, had been looking at potential investment in Dubai for 2 years. We had many bad experiences until we met Yathu and Adnan from one investments. They understood our brief and what we were looking for, they respected our budget and found us our first dubai investment property.
What I appreciated was the seamless process without any issues and their honesty.
Investing overseas requires trust on both parties and I can confidently say Adnan and Yathu have delivered.
Look forward to working and building our dubai property portfolio with them.

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Zishan Ali -wonderful and helpful…

Zishan Ali is a wonderful and helpful agent. He had great hospitality and very welcoming when I visited the property site in dubai. He walked me through all steps of the process. I would highly recommend Zishan to anyone interested in purchasing property in dubai

2 July 2024
Unprompted review
Rated 5 out of 5 stars

We met Toby through One investment…

We met Toby through One investment during road show and had a great experience. He is extremely professional and trustworthy. He helped us through out the process from traveling to Dubai, to visiting the home sight and selecting the unit. All in all great experience with a great company.

25 February 2024
Unprompted review

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