One Investments Reviews 117

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine care, often describing them as honest and dedicated. The service provided is frequently highlighted as exceptional, with many appreciating the smooth and stress-free process, especially for complex transactions. Reviewers also commend the customer service for its responsiveness, knowledge, and personalized approach, making them feel comfortable and well-guided throughout their journey. However, some customers reported issues with a lack of follow-through and support, particularly for new employees. These individuals mentioned unfulfilled expectations regarding working visas and benefits, as well as an absence of structured training and onboarding, leading to an unpredictable work environment.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Customers consistently report positive experiences with the service, highlighting exceptional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I write this review specially for the wonderful Kirren! Getting to the real estate business in dubai was a little daunting as there are soo many agents getting you to sign on property deals. Kirrens a... See more

Company replied

Rated 5 out of 5 stars

Top tier from day one. Tristan has made my experience purchasing a property, first time, in a foreign country as easy as can be. We spoke in depth about my goals and what I wish to achieve in... See more

Rated 5 out of 5 stars

The easiest process of a sale I’ve had in Dubai, and I’ve been here over 20 years. Asif is a real asset to the company and does a lot more than your average Realtor does for you. He treated me an... See more

Company replied

Rated 5 out of 5 stars

Zishan was an excellent and examplary sales broker. I was impressed right from the beginning with both his level of knowledge about the particular details of our deal and also with the confidence he s... See more


Company details

  1. Estate Agent

Written by the company

One Investments is a multi-award-winning real estate advisory headquartered in Dubai, with additional offices in London and Houston. Since our establishment in 2011, we have proudly overseen over $2 billion in real estate transactions worldwide. Our team has helped thousands of clients secure premium properties in prestigious developments across major international markets, specialising in Dubai and London.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

An excellent team of professionals

An excellent team of professionals. We have been looking into investing in a property in Dubai but did not know where to start. Syed and Hamza from OneInvestment have been excellent at guiding us through the process. They have been very supportive and transparent throughout our journey. We intend to purchase more properties in the future in Dubai and we will only be going to these guys for support

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Both Evan and Ziahan went above and beyond every step of the way to help me with my investment decisions in Dubai

I truly a great experience from the very beginning working with Evan Mcintyre and Zishan on finding the right investment property in Dubai. They both were very knowledgeable, patient, and quick to answer any question I had on what to look for in an investment property in UAE. Both Evan and Zishan are truly some of the best real estate investment consultants in UAE.

17 March 2024
Unprompted review
Rated 5 out of 5 stars

Syed was a great help...

Syed from Oneinvestments was a great help to me when purchasing a property. He was really helpful and quick to answer any queries I had.

The whole process was made simple and done in an efficient manner

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Great expertise

Great expertise, guided every step of the way.

Would 10/10 recommend. Will only be purchasing from Zeeshan and the team here at One Investments

22 June 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, Zeeshan guided us every single step of the way.

He never once pushed us or hard sold us, simply guided us to make a sound decision based on logical data, and numbers.

Will ONLY be working with Zeeshan for any kind of property transactions.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Real Estate Service in Dubai

I recently had the pleasure of working with Ewan and Syed from OneInvestments in Dubai, and I cannot speak highly enough of the service provided. From the initial consultation to the final securing of the unit in an off plan development by Sobha. The level of dedication and commitment shown was truly impressive. I would highly recommend them to anyone looking to buy or sell property in Dubai or UAE as a whole.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Toby was amazing!!

Toby was amazing!!! He was very knowledgeable and patient with answering every question about my new future residence in Dubai!!!

9 June 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Scott for helping me buy in Dubai

This asks what made my experience great? Two words, Scott Did! I had a lot of questions and reservations with it being my first time buying in Dubai but nothing was too much trouble for Scott. I was very happy with the property he got me and how he looked after me through the entire process.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Syed and Ewan were amazing very…

Syed and Ewan were amazing very professional their knowledge is great and extremely helpful with picking the right investment we are extremely happy with the swift process they made all the steps very easy for us and we’re always available when needed
Thanks

19 April 2024
Unprompted review
Rated 5 out of 5 stars

It was really great working with Syed…

It was really great working with Syed and Ewan they made things very easy. They’re very transparent. They done a great job to help me pick the right investment. Highly recommend to use these guys very professional and they go out of their way for you. They take that one extra

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly & respectful

Toby & Saif were extremely helpful in every step of the way. They were not pushy like some other sales folks. Very communicative & responsive to your needs/concerns. I will certainly consider them for future investments.

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Unfortunately

Unfortunately, my experience with this company was deeply disappointing. It became apparent that my nationality played a significant role in their decision-making process, which is unacceptable in any professional setting. Additionally, I was shocked to learn that they engage in activities that compromise ethical standards. It's disheartening to see such practices tolerated.
The interviewer was the rudest person Nathan B , he had not even reviewed my CV and had no knowledge of the position I had applied for. Instead, their focus seemed to be solely on my nationality and whether I had been to Dubai before.

I urge anyone considering applying to this rubbish company to proceed with caution. Discrimination and unethical behavior have no place in any workplace, and I hope my experience serves as a cautionary tale for others. Every individual deserves fair treatment and respect, regardless of nationality or any other factor

22 April 2024
Unprompted review
Rated 5 out of 5 stars

I am incredibly grateful to Scott and…

I am incredibly grateful to Scott and Toby at One Investments for their exceptional service in handling my property investments. Their expertise, professionalism, and dedication ensured a seamless and profitable experience. From initial consultation to closing the deals, they provided invaluable guidance and support, making the entire process stress-free. Their knowledge of the market and commitment to client satisfaction truly set them apart. I highly recommend Scott and Toby to anyone seeking reliable and trustworthy partners in their property investment journey. Thank you, One Investments, for exceeding my expectations!

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Victor one investments


I had the pleasure of working with Victor as my property broker, and I can confidently say he is amazing. His communication skills are unparalleled; he consistently answered my spontaneous calls and provided detailed information whenever I needed it. Victor took the time to truly understand my budget, investment goals, and plans, crafting a personalized strategy that exceeded my expectations. His dedication and expertise have made my investment journey seamless and successful. I highly recommend Victor for anyone seeking a knowledgeable and attentive property broker.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

I am a curator at Beka Museum in New…

I am a curator at Beka Museum in New York and I attended One Investments conference at the Peninsula Hotel on New York. This firm has a team of highly qualified professionals who provide excellent client services. Mirza Amir was outstanding!

3 December 2023
Unprompted review
Rated 5 out of 5 stars

The agents at One Investment went above…

The agents at One Investment went above and beyond in understanding my specific needs and preferences. They patiently guided me through various property options, providing insightful information about each listing and ensuring that every visit was a valuable experience. Their dedication to client satisfaction was evident in their attention to detail and willingness to address any concerns or questions I had.

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Our experience with Hassan from One…

Our experience with Hassan from One Investments was truly delightful. Upon reaching out to the company for assistance, Hassan displayed a high level of professionalism and expertise, addressing all our inquiries regarding our recent property acquisition in DAMAC Lagoons. This purchase marks our decision to relocate from London to Dubai, and Hassan's guidance has been invaluable.

To accommodate our schedule, Hassan went above and beyond by meeting with us late on a Wednesday night. During this meeting, he dedicated time to showcase relevant projects, offering immediate responses to our queries. Subsequently, Hassan took us to the DAMAC sales center, providing a comprehensive tour of the show unit and other projects. What set him apart was his ability to explain intricate financial details with patience and professionalism, surpassing the information provided by DAMAC itself.

Hassan's patience extended beyond the initial meeting, persistently addressing all our concerns and ensuring our comfort throughout the entire process—from the first encounter to the signing of the unit reservation. Moreover, he continued to assist us post-purchase, responding to our queries as we verified that we had made the right investment.

Engaging in business with Hassan was a pleasure, and we are eager to recommend him to our network in the near future. His exceptional service and dedication have truly set a high standard in our real estate dealings.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing client care by Yathu and Adnan.

I was looking for a property in Dubai to invest, not having any previous experience I thought it was going to be a difficult task. Even though we've been to Dubai many times it was a daunting experience to find the right property and right people who could guide us through.

I got in touch with Yathu Nimalan and Adnan Raza from One Investments and from the moment our first virtual meeting they were brilliant. They were very accommodating, able to answer all my questions and made me feel very comfortable and promising. I can't speak highly enough of their experience in Dubai property market and their services.

Initially we couldn't find anything for our budget and I was about to gave up the idea but Yathu found an off plan property which perfectly matched our needs. As I was new to the Dubai property market, I had tonnes of questions and Yathu and Adnan were patiently explaining the whole process and making sure we were happy before committing to buying the studio.

We had the pleasure to meet Yathu and Adnan in one of their Dubai property shows in London Dorchester hotel and we've had been shown details of the project and the property location.

Yathu was exceptionally good with customer care, I was able to contact him almost any time and he was there for us through out the process and making sure all goes smoothly. Yathu understood our concerns and guided us through the process. I was very impressed with his knowledge about Dubai property market.

We had the pleasure to meet both Yathu and Adnan again but this time was in Dubai. They picked us up from the hotel and took us to the developers head office in there we were actually able to see the showroom. It was a great experience to see how the finish property will actually be looks like. They also took us to the area/land where the property will be build and were able to see the surroundings.

The whole thing was an amazing experience.

I wholeheartedly recommend Yathu to anyone looking for a knowledgeable and customer focused Property Investment Agent in Dubai. Yathu's commitment to excellence and passion for helping customers achieve their goals make him stands out.

We are truly grateful for Yathu's assistance throughout the process. Yathu made us feel like he is being our side and took care of everything.

It was pleasure meeting both of you and looking forward to meet again in the future.

25 September 2023
Unprompted review

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