One Life Insurance Reviews 

234
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professional and approachable staff members who explain complex policy details clearly and patiently. People deeply appreciate the thorough guidance provided throughout the entire insurance setup process without ever feeling any pressure. Consumers note that communication is exceptionally well managed, ensuring everyone stays fully informed from the very beginning to the end. Reviewers frequently express absolute confidence in their tailored cover options, praising the genuinely supportive and honest advisory approach. Many individuals emphasize that the expert service turns a potentially stressful situation into a remarkably smooth experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely professional, patient, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, knowledgeable,... See more

Customer service

Users describe positive interactions with customer service, noting that communication is excellent and staff... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is quick, effective, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My life insurance advisor, Sam, has been absolutely brilliant. He took the time to really listen to my situation and explain everything in a way that made sense, without any pressure or jargon. What... See more

Rated 5 out of 5 stars

Sam Payton was absolutely brilliant very professional, friendly and above all for me was that he explained everything very easy and answered all our questions, plus no blabbering and pushing which a l... See more

Rated 5 out of 5 stars

Needed an update to date life and income protection policy. Sam was extremely patient and allowed me to read through documents before agreeing to anything. Never felt pressured into going into a poli... See more

Rated 5 out of 5 stars

Sam at One Life Insurance was absolutely brilliant from start to finish. He explained everything clearly, answered all my questions, and made the whole process of getting life insurance simple and str... See more


Company details

  1. Insurance broker

Written by the company

One Life Insurance helps you find the right life insurance, for free! We compare the leading providers to ensure you get the best price, in one quick and easy process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(234)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sam, one life insurance

Sam, very professional and easy to talk to. Very helpful and explained everything clearly. Agreed to call at more suitable hours for me. Can highly recommend him. And got a lovely voice 😊.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Insurance with sam

Sam. Absolute gent, really informative, dealt with my tangent of a question every three minutes really well.
Explained in a clear and concise manner.
Would recommend.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Sam is the Man

Cannot fault my experience with this company at all.
Sam went above and beyond in getting both mine and my wife's policies sorted out.
Highly recommend 👌

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Patient and professional

Sam was patient and respected my privacy when discussing sensitive information. He agreed to phone back at a quieter time which was out with normal work hours and still took the time to make things feel not rushed and pressured.

He was professional and easy to talk to unlike others from different companies that contacted me so thanks for that Sam 👍

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Every one needs an insurance.

Every one needs an insurance. While I have had an amazing experience with one life insurance, & I will totally recommend it to any one with a progressive mind, it is a must to have. Especially, considering the level of uncertainty happening around us now. You want to live your dependants secured & not have to worry.

25 June 2023
Unprompted review
Rated 5 out of 5 stars

Sam was great

Sam was great, super helpful and friendly. Talked through everything with the application and answered all my questions. He was very knowledgeable and I would recommend him for an all round excellent costumer service experience.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and unbiased…

Very professional and unbiased information as per regulation.
Very polite and helpful.
Would highly recommend them. I am going to continue with taking advice for all my life insurance matters.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Peace of Mind

I recently had the pleasure of working with Sam, and I cannot express how satisfied I am with his exceptional service and expertise. They truly went above and beyond to ensure I got the best possible life insurance coverage that suited my needs and budget.

9 June 2023
Unprompted review

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