Poplar Homes 

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See what reviewers are saying

Rated 1 out of 5 stars

I would not use Poplar to support property management. Sure, you will talk to some local people that are very knowledgeable, but their just the broker/realtor sales team. You will then be put into a s... See more

Rated 1 out of 5 stars

They manage the home we lease. Require home warrant we can barely get anythng fixed timely bc home warranty also uses 3rf party so ur going through 3 third parties to get anything done. Ive bedn wit... See more

Rated 1 out of 5 stars

I own 1969 Fashion Ave, Long Beach, CA, 18 units. I have received no notice from Poplar Homes, but my renters are notified to pay their rent to a dropbox. Phone calls to my management company, Actio... See more

Rated 2 out of 5 stars

They give the owners to much leverage. Poplar is managing the rental property on their behalf, so the owner should only have a say so in, whether or not they agree to allow a tenant to renew a lease.... See more

Company details

  1. Property management company
  2. Estate Agent
  3. Property Rental Agency

Written by the company

Poplar Homes is a Property Technology company in the US that empowers property owners and renters with its full-stack technology designed to streamline the entire rental process. Poplar’s unmatched cloud-based systems, remote teams, and local on-the-ground support provide end-to-end solutions for the common pain points of property management.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No complaints at all

I like their fresh approach to real estate. I find it very easy to use and I have never had any issues with the way the site works! I would recommend them to anyone.

30 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi Alfredo,

Thank you for sharing your 5-star Poplar Homes experience!

Our goal is to make your rental experience easier to view properties and recommend homes that you and other prospective renters may like! Your kind words inspires us to continue providing a hassle-free experience.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Most accurate platform

I started using this when I was first looking for our new home. The information is more accurate than other platforms I've used. Perfect for beating others out to see new listing properties.

28 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi Dan,

Thank you for sharing your 5-star Poplar Homes experience!

Our goal is to make your rental experience easier to view properties and recommend homes that you and other prospective renters may like! Your kind words inspires us to continue providing a hassle-free experience.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 4 out of 5 stars

I appreciate the effectiveness of the…

I appreciate the effectiveness of the onerent agent and prompt responses. I also appreciate the effort of the agent to make things happen, epscially to continue the renting ptactice with the company. My only reservation is that I am a very busy person with a full time job consuming most of my weekday time and energy. So I would prefer effective concise communicatios during these times. Asynchronous communication will also works best for me. I feel I am under pressure to response fast even when I don't sense for such urgency. The main reason I hire the renting company is to to reduce my work load, not to increase my stress.

28 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi customer,

Thank you for sharing your positive experience with Poplar Homes and appreciating the efforts of our Team! We'll let the Team know about your kind words!

Please don't hesitate to get in touch if you need help in the future.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Best interest

If you are looking for a real estate property or rentals, then this is the best I've tried. They look out for your best interest and will help you. I would recommend them to handle your property purchase.

23 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi Norman,

Thank you for sharing your 5-star experience with us!

We work hard to meet the expectations of our customers. Getting great feedback like yours further motivates us to take the extra mile. We'll let the Team know about your kind words!

Please don't hesitate to get in touch if you need help in the future.

Happy to serve,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Wide range of list

I like how easy it is to filter data and make everything searchable. Their customer support team provided the solutions almost fast and swiftly. I love the ability to search for property information on thousands of properties

21 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hello Chance,

Thank you for sharing your positive experience!

Our goal is to make your rental experience easier to view properties and recommend homes that you and other prospective renters may like! Your kind words inspires us to continue providing a hassle-free experience.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 4 out of 5 stars

Great Technicians and Helpful Customer Service

We have lived in in our Townhouse for a couple years. In the past we had a couple issues with One Rent where things would not get fixed in a timely matter. However, the technicians are always great, and the customer service representatives are polite and responsive. They are doing a better job on following up and relaying our message to the vendor.

21 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi Kaori,

Thank you for sharing your positive experience with Poplar Homes and appreciating the efforts of our Maintenance Operations Team!

Our team works hard to meet expectations of our customers. Getting great feedback like yours further motivates us to take the extra mile. We'll let the Team know about your kind words!

Please don't hesitate to get in touch if you need help in the future.

Happy to serve,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Satisfied with their service

Very happy with the service and professional advice from viewing at my target selling price! In-between, they are more than helpful enough to advise me on issues that I am not familiar with! I recommend them with their standard pricing and professional service.

20 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi Erwin,

Thank you for sharing your 5-star experience with us!

We work hard to meet the expectations of our customers. Getting great feedback like yours further motivates us to take the extra mile. We'll let the Team know about your kind words!

Please don't hesitate to get in touch if you need help in the future.

Happy to serve,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

They acted quickly on my inquiry

They acted quickly on my inquiry. Kept in touch through the entire renewal process. Very helpful. It was refreshing to have someone who was willing to take the time to help.

20 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hello Colleen Scaringi,

Thank you for sharing your Poplar Homes experience!

Our team is committed to providing a seamless experience and we're glad you're satisfied with our services. We'll let the team know about your kind words!

Please don't hesitate to get in touch if you need help in the future.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Searchable Tools

I love using this to find comparable properties and an estimated value of houses I'm trying to purchase. It is simple to use and to jump to certain areas for searching for certain homes I am looking for. Recommended!

19 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hello Nolan,

Thank you for sharing such a wonderful experience. This review made our day!

We're so happy to hear that you find our listing website user-friendly as our goal is to make your rental experience easier to view properties and recommend homes that you and other prospective renters may like! Your kind words inspires us to continue providing a hassle-free experience.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

They answered all my questions

Their customer service is on top of the line and made sure I knew everything about my home rent plans and always answered all of my millions of questions!

19 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hello Nathanial Bower,

Thank you for leaving a 5-star review!

Our team is committed to providing a seamless experience and we're glad you're satisfied with our services. We'll work hard to keep giving you the best experience and we'll the team know about your kind words.

Live Easy,
Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

All Onerent Representatives are kind

All Onerent Representatives are kind, attentive, and results oriented. Sometimes they send less than stellor contractors for maintenance, or some that are not licensed, however, this last time they sent a licensed electirction who took care of things quickly and efficiently.

19 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi customer,

Thank you for sharing your positive experience with Poplar Homes and appreciating the efforts of our Maintenance Operations Team! We'll let the Team know about your kind words!

Please don't hesitate to get in touch if you need help in the future.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Best for home purchases

I'm very pleased with their services, very knowledgeable and friendly. I could not have found a better one if I tried. I want to recommend them for all of your home purchases!

18 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi Jamaal Large,

Thank you for sharing your Poplar Homes experience!

Our team works hard to meet expectations of our customers. Getting great feedback like yours further motivates us to take the extra mile.

Don't hesitate to get in touch if you need help in the future.

Happy to serve,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Professionalism checked

Their professionalism is above reproach and always made sure we stayed positive during our journey. They really made us feel like we were always first! 10/10!

17 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hello Kip,

We appreciate your positive feedback!

Poplar Homes Team is all about professionalism and efficiency to deliver the support you need for a hassle-free rental experience and we're pleased to know that you are satisfied with our services. We'll let the Team know about your kind words and please don't hesitate to reach out to us for any concerns.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Fridge repair

We had a fridge that only works intermittently. Onerent was fast in getting in the repair guy who identified a part that needed replacement. We did have to wait for another week for the part to arrive, but it got fixed very soon.

15 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi customer,

Thank you for sharing your positive experience with Poplar Homes and appreciating the efforts of our Maintenance Operations Team!

Our team works hard to meet expectations of our customers. Getting great feedback like yours further motivates us to take the extra mile. We'll let the Team know about your kind words!

Please don't hesitate to get in touch if you need help in the future.

Happy to serve,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Amazing Customer Support

I am so glad I did. They were there every step of the way. They always had my back and kept me updated. I highly recommend them. You will not be disappointed

13 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi Dana,

Thank you for leaving a 5-star review!

Our team is committed to providing a seamless experience by being prompt and we're glad you're satisfied with our services. We'll work hard to keep giving you the best experience and we'll the team know about your kind words.

Live Easy,
Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Take a good care of the tenant or the…

Take a good care of the tenant or the owner s’ concerned and problems

13 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hi customer,

Thank you for leaving a 5-star review!

Our team is committed to providing a seamless experience by being prompt and we're glad you're satisfied with our services. We'll work hard to keep giving you the best experience and we'll the team know about your kind words.

Live Easy,
Poplar Homes (Formerly Onerent)

Rated 4 out of 5 stars
Poplar Homes logo

Reply from Poplar Homes

Hi customer,

Thank you for leaving a 4-star review!

The team is committed to providing a seamless experience and we're glad you're satisfied with our services. We'll work hard to keep giving you the best experience.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Lots of sources for home searching

It definitely cut down on wasted time swiping through homes that I shouldn't even be looking at. This is a wonderful source for home searching. It is easy to use on for daily searching and very user-friendly! I would recommend it.

12 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hello Granville Nash,

Thank you for sharing such a wonderful experience. This review made our day!

We're so happy to hear that you find our listing website user-friendly as our goal is to make your rental experience easier to view properties and recommend homes that you and other prospective renters may like! Your kind words inspires us to continue providing a hassle-free experience.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

The OneRent lease extension / renewal…

The OneRent lease extension / renewal process was a breeze! Details were confirmed with the property owner within 24 hours and the lease extension was signed via DocuSign shortly thereafter. Super easy process, which I appreciate during these crazy times.

12 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hello customer,

Thank you for leaving a 5-star review!

The team is committed to providing a seamless experience by being prompt and we're glad you're satisfied with our services. We'll work hard to keep giving you the best experience.

Live Easy,
Team Poplar Homes (Formerly Onerent)

Rated 5 out of 5 stars

Detailed Information

I liked that I could put in my own filters. It was also extremely helpful that it provides full information on all homes. Thanks to Popular Homes!

11 October 2021
Poplar Homes logo

Reply from Poplar Homes

Hello Abel,

Thank you for leaving a 5-star review and sharing your great experience!

We are pleased to hear that you find our listing website helpful in finding your new home! Our goal is to make your rental experience easier to view properties and recommend homes that you and other prospective renters may like!

Live Easy,
Team Poplar Homes (Formerly Onerent)

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