One Source Process Reviews 861

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its professionalism, efficiency, and the seamless nature of the process. Many people appreciate the quick response times and the excellent customer service provided by the staff, who are described as helpful, kind, and knowledgeable. The overall user experience is frequently noted as positive, with many consumers expressing satisfaction with how quickly their documents were processed and returned. However, some customers also noted issues with communication, mentioning slow responses or inconsistencies in who they were communicating with. A few other people also felt that the website was not user-friendly and required multiple attempts to navigate successfully.

What people talk about most

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and reliability. Many... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight the efficiency... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the excellent... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had never used this service before, I had to send a POA to an attorney in Costa Rica. The attorney recommended One Source Process and I'm sure glad they did. They kept in contact with me, patiently... See more

Rated 5 out of 5 stars

I did federal authentication and embassy legalization for a bunch of documents with One Source Process. Everything went smooth and I am happy with the results. In the beginning I was a bit nervous to... See more

Rated 5 out of 5 stars

I needed my background check (Nov)apostillized before January. I was nervous with the government shutdown and if that would impact the process. After researching; I’m happy I decided to use One Sourc... See more

Company replied

Rated 5 out of 5 stars

Second time I used One Source Process to serve papers in the Washington D.C. area. They accommodated my special needs in attaching original documents to documents sent via PDF. Returned the Circuit... See more


Company details

  1. Legal Services
  2. Notary Public
  3. Process server

Written by the company

One Source Process stands at the forefront of the legal services sector, offering comprehensive process serving and document processing solutions. Our commitment to expertise, efficiency, and personalized client service sets us apart. Based strategically in Washington, DC, and supported by satellite offices across the country, we cater to clients in all 50 states and territories. Our wide array of services includes process serving, document apostille and legalization, skip tracing, mobile notary services, court filing, document retrieval, and subpoena preparation, ensuring a one-stop solution for diverse legal needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

861 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service. The whole process went fast with good online communication.

5 November 2025
One Source Process logo

Reply from One Source Process

We strive to keep our clients informed throughout the process =) Thank you for the review and business Silvano!

Rated 5 out of 5 stars

Great service overall

It took much longer than we expected, but considering it was in the middle of government shutdown it was overall great experience

27 October 2025
One Source Process logo

Reply from One Source Process

Not the first time we've had to operate under a government shutdown, but this one was especially long. We greatly appreciate your understanding and business Vladimir! Thank you for the review as well!

Rated 5 out of 5 stars

Easy ordering

I needed my background check (Nov)apostillized before January. I was nervous with the government shutdown and if that would impact the process. After researching; I’m happy I decided to use One Source. My questions were answered quickly and my paperwork was completed in 2 weeks 1day. I chose the email & 1 day option.
It was well worth the fees.

3 November 2025
One Source Process logo

Reply from One Source Process

We keep our promises, BUT also like to be clear on the uncertainties that can arise during situations like a government shutdown =) We appreciate your understanding and business!

Rated 5 out of 5 stars

Efficiency of company

One Source is phenomenal. They have terrific customer service, they are professional, and they get the job done quickly and efficiently. I use them for all my apostille needs.

2 November 2025
One Source Process logo

Reply from One Source Process

We love our clients! Thank you for the review and business Nola!

Rated 5 out of 5 stars

Great company

A real pleasure to work with. They were very patient and answered all of my questions. Paperwork a processed quickly and sent back very fast. 10/10 would recommend

29 October 2025
Rated 5 out of 5 stars

Very clear and efficient process

Very clear process, good price for services and efficient. I received my apostilled document in a timely manner. Customer service was also very frank about what to expect and I really appreciated that, after receiving escalating amounts from another service within a two day timeframe, which left me feeling like that particular company were scammers.

30 October 2025
Rated 5 out of 5 stars

I have used one source several times…

I have used one source several times for Apostilles and they never fail to deliver. They are swift and efficient, however, they can be a little bit pricier than other similar services but you get what you pay for.

22 October 2025

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