Onestopboilers Reviews 271

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A brilliant service from Jason - needed a replacement boiler and Jason was able to get this done very quickly. Communication was fantastic throughout the process.

Rated 5 out of 5 stars

Jason was smart and found the leaking problem in our lounge super quick. The old lead piping posed a little challenge but he quickly found a solution from a supplier. As well as being courteous and so... See more

Rated 5 out of 5 stars

Have used One Stop for last 3 years for annual boiler service. They are a friendly and efficient team. They send an annual reminder of service, easy to contact and arrange, are punctual. If given a t... See more

Rated 5 out of 5 stars

Found onestop boilers on checkatrade and recieved a text within minutes of posting the job. Jason and Jon came around on the day arranged and did a fantastic job fitting two radiators for us. We were... See more


Contact info

4.9

Excellent

TrustScore 5 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(271)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional company

We have had a problem with our boiler where the pressure kept dropping. Other people have not been able to find the fault. Jason at One Stop Boilers did and fixed it. On time, clean and most of all, kept us in the loop of what was going on and why they were carrying out certain tests and repairs. Highly recommend!

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Gas fire disconnection and supply capping

I called Jason to disconnect a gas fire and cap off the supply. He was able to fit us in within a few days. He arrived when he said, calling ahead shortly before arrival. The job was neat and thorough, including leak tests of the system. Once again a job well done.

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Prompt reply with clear cost provided

Prompt reply with clear cost provided. Arrived on time and explained the work to be done and maintained the home tidy and clean throughout. Very satisfied boiler and cylinder servicing. Will defo be a return customer next year.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Top class work, we’ll explained and incredibly courteous

Top class work from probably the most polite trade ever. Jason turned up on time, after he gave us a promised 40 minutes notice, and went straight to work. Our problem was our boiler pilot light had stopped working and the whole unit was making loud noises so was shut off (over xmas). Jason examined the boiler top to bottom, found the two (serious) issues and explained both by showing us the affected parts and what had happened as well as giving a demonstration of why a unit wasn’t working (fan). He fixed both units with those he had in his van and when one didn’t work he didn’t try to sell us a whole new boiler but instead got his colleague to pop over with an identical unit to see if there was a fault with the one he had installed. There was - so they were able to rectify it on site. Price was very reasonable and was very clever upfront. I was so happy with the service that I asked if he could come back in a week to do a service and just check all is safe and well. Top man.

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Professional Customer Service

My boiler stopped working just before Christmas during the cold spell. I called a few engineers and was quoted high call out fees and/or had to wait days/weeks for an appointment.

Jason at One Stop wasn't available until the New Year but gave a likely diagnosis and a simple DIY solutions with what turned out to be a blocked condensate pipe. He provided a YouTube reference for me to follow and the issue was easily resolved.

This was an amazing selfless service that saved me time, money and a cold Christmas. I'd use and recommend One Stop based on such professional and helpful customer service alone. Thank you One Stop.

17 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service by Jason and Darren…

Fantastic service by Jason and Darren at One Stop Boilers.
Arrived on time! (always the best start)

Work carried out efficiently and the Hive system installed works perfectly.
Boiler serviced at the same time.

Will definitely be using these guys every year for the service.
Highly recommended!

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Professional boiler service.

Asked One Stop Boilers to come out and service my boiler.

Reasonable cost. They arrived on time and ensured they took care to keep the area clean and tidy (using Matt's etc when stepping on counter tops).

Engineer was happy to explain everything he was doing and even pointed out something previous engineers (from other companies) appear not to have been doing during previous services.

Will use again next year for the annual service.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Jason contacted me through check a trade and got me an appointment straight away for a boiler service and to look at my heating. Darren who came was really knowledgeable and explained everything to me. When I’ve needed any advice they’ve been most helpful and been very prompt with replies. 100% recommend them.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job

Darren and Jon did excellent job. We had a old boiler and couldn't provide enough hot water. Now all sorted. Very professional and tidy. Would highly recommend.

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Incredibly high quality service

It has taken me absolutely months to find a decent plumber that services the Rugby area and I absolutely cannot recommend Onestop Plumbing enough for their incredible quality of work and punctuality.

No upselling, no three inch thick brochures with daft prices and a pleasure to work with.

Huge shout out to Darren and John for their incredible work they carried out with installing my unvented cylinder. I cannot praise them enough.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Used this company for a number of jobs very recently for myself and family. Work has been excellent across the board, very reliable as they always arrive on time and tidy up. I will definitely use them again and more than happy to recommend to them to friends and family.

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Jason at one stop boilers was fantastic to work with. The quote process was hassle-free and professional. He offered quick, straight forward advice and guidance on the boiler product and installation of the boiler. The day of installation was thorough and well executed, I’m extremely pleased with the result. I highly recommend Jason and his team to anyone needing a gas boiler installation.

6 September 2022
Unprompted review
Rated 5 out of 5 stars

Had a radiator removed & replaced

Had a radiator removed & replaced. Excellent service & care of our home. Engineer was very informative and helped with any needs we had. Went out of his way to solve any issues and ensure job was completed to the highest standard. Fully happy with service and would definately use them again. Would definate recommend

4 July 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look