I have used oneTech several times in the last year or so. The owner is consistently helpful, patient, knowledgeable and honest. This time he provided my husband with honest and knowledgeable advice... See more
Company replied
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I have used oneTech several times in the last year or so. The owner is consistently helpful, patient, knowledgeable and honest. This time he provided my husband with honest and knowledgeable advice... See more
Company replied
Very impressed. Highly recommend this firm. Polite and professional service. Know what they are doing. Quick response to my initial enquiry, excellent comms throughout. Very quick repair to my l... See more
Company replied
Took my I phone in as not charging sorted in seconds fluff in charging point had tried to clean myself but no luck. Owner didn't charge me think some shops would have kept phone made up some no existe... See more
Company replied
Love the shop in our local high street, have always taken our phones and laptops there to have batteries changed and general maintenance (mine & husband's Androids and the kids' Iphones) at affordable... See more
Company replied
OneTech Gadgets is one of the UK's leading and innovative UK based Tech Gadgets retailer offering consumers and businesses the latest and greatest technology in budget branded smartphones, tablets and accessories. Our carefully selected most popular electronic devices from the world’s top budget and emerging brands combine high-tech with fantastic features in stylish yet inexpensive devices. Our sister company OneTech Repairs provides Repairs Service, Upgrades, Installation, Data Recovery and many more at our newly set up Outlet in Carshalton High Street. OneTech Gadgets’ mission is: “To exceed UK consumers expectations by offering the latest technology in Dual Sim 5G/4G/3G Smartphones, tablets and laptops at affordable prices through a convenient online store backed up with superior customer service. “ OneTech Gadgets’ Range Of Smartphone And Tablet Brands Include: Xiaomi, Asus, Lenovo, OukiTel, Leagoo, ZTE, ViewSonic, Samsung, Apple, HTC, Sony, LG, Nokia, Meizu, OnePlus, UMi, Huawei, Elephone, Telcast, Cube, Chuwi, ONDA, HP, Dell. We stock smartphones with Dual SIM card capability, plus Wi-Fi and 4G, 5G connectivity, 4G Tablets and Dual OS Tablets.
19 High Street, SM5 3AP, Carshalton, United Kingdom
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It took over a week before the item was posted. would've been 5 stars but this seems a bad practice to me. The item was fine

Reply from OneTech Gadgets
Great customer service!. They helped me with any questions I had, tablet was fixed promptly and at a very reasonable price. Would definitely recommend!

Reply from OneTech Gadgets
I had my bag stolen on 1st April (April fool on me )along with my phone so when I needed a new phone I headed for the Gadget shop which I have visited before, in Carshalton, as I know that I could trust them to sell me a phone that met my requirements.As well as buying the phone the gentleman set it up and retrieved all my photos and emails which I was really grateful for.If you want a tec shop that is more interested on selling you what you want and not trying to make a quick sale like some phone shops this is the place to visit .My partner also bought his phone from the same shop and was very pleased with the service they give.

Reply from OneTech Gadgets
Superb service . One tech purchased my new iPad at a really good competitive price and set it up for me with very little hassle and no extra cost .

Reply from OneTech Gadgets
Goods arrived really fast, proper communciation from seller, delivery issues by DHL sorted out properly on mutual communication.
Productcis intact, properly packed.
Hope to make more business with less problems by the courier.

Reply from OneTech Gadgets
I had some misunderstund with delivery but the seller was helpfull and fixed the dpd mistake

Reply from OneTech Gadgets

Reply from OneTech Gadgets
Found one Tec gadgets very reliable and I will use again good safe delivery and very happy with my product.

Reply from OneTech Gadgets
I ordered on November 28th and received my order on December 14th. The delivery timeframe is way to long.

Reply from OneTech Gadgets
No problems at all to speak of, any issues I had or thaley had were communicated and I received my product on time.

Reply from OneTech Gadgets

Reply from OneTech Gadgets

Reply from OneTech Gadgets
Despite problems at the start (UK Customs fault, not One Tech) I was really impressed with One Tech, especially their customer service.
I'm sometimes not a patient customer, but they remained professional and friendly throughout. The laptop was great too!
I look forward to dealing with them again. Highly recommended.

Reply from OneTech Gadgets
Thanks for your provided service. I am very pleased with your support and service. Nice to see such a good business locally.

Reply from OneTech Gadgets
Great customer service, they helped me with any questions I had, phone arrived without problems. Would definitely recommend!! :)

Reply from OneTech Gadgets
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