OnFlooring Reviews 517

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I placed an order of 18 boxes of laminate planks. The ordering process was easy, and my shipment expectations were managed well. Three of the boxes on the delivered pallet were damaged. I contacted c... See more

Rated 5 out of 5 stars

Ordered slimtrim and it matched my Coretec floors perfectly!!! The product was also much more affordable than what I could order locally!

Rated 5 out of 5 stars

Exact product in stock, shipped fast, and at a reasonable price. Packaging was also great for a large and breakable transition strip (8 feet by 2 inches). Arrived in perfect condition. Good email c... See more

Rated 5 out of 5 stars

Unfortunately there was a serious breach in the company…. I understand completely. I felt so fortunate the small delivery truck made it to me ! The delivery man was so helpful! I love the flooring,... See more

Company details

  1. Flooring Shop

Written by the company

Since 2012, OnFlooring makes online flooring shopping easy & honest. Premium floating floors from Mohawk, Forbo, Pergo + more trusted brands. No high-pressure sales, just competitive prices with automatic volume discounts. DIY-friendly click-together flooring with Uniclic system. Nationwide delivery via advanced logistics. AccuQuote cart includes all project essentials: flooring, underlayment, transitions & accessories in one streamlined purchase. Plus we offer over 30,000 transition molding strips and trims that are custom-made and precisely color-coordinated to match most major flooring brands, such as Karndean, Mannington, Armstrong, Mohawk, Shaw, COREtec, Happy Feet, Forbo, Southwind, and more. Our trim selection includes end caps, t-moldings, stair noses, treads, and returns, quarter rounds, reducers, and multi-function options.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

517 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I was concerned about ordering flooring…

I was concerned about ordering flooring on line and spending thousands of dollars from a company I knew nothing about, I called and talked to Marc about different flooring and he had the factory send samples talked a few more times and each time Marc would answer the phone was very helpful and knowledgeable about my questions. I ordered the flooring and accessories on Wednesday and received the flooring on the following Thursday by trucking company and accessories on Friday by UPS, the trucking company delivered two pallets to exactly where I wanted them, everything arrived in great condition and exactly what I ordered. Onflooring saved me over a dollar a square foot, I would highly recommend them if you need flooring.

18 October 2023
Rated 5 out of 5 stars

Delivery! Unfortunately there was a serious…

Unfortunately there was a serious breach in the company…. I understand completely. I felt so fortunate the small delivery truck made it to me ! The delivery man was so helpful! I love the flooring, everyone does!
Every piece was in perfect condition… my contractor did a marvelous job. He would have liked the boards to have been longer, say, 5 feet…less cutting. But it worked.
Thank you Dave for helping me throughout.

8 August 2023
Rated 2 out of 5 stars

Try to match certain products and…website needs thrown out.

Try to match certain products and manufacturers on the website to your products is a terrible hassle and we purchased 3 separate Versatrim tall stairnose none of which matched well it would be nice for the cost of the materials that a way of cross referencing products to yours would be most helpful.
Updated 9/17/23
Purchases for the project I am currently referencing came from my account and my G/F ordered from her home PC. In the past I have ordered “Brushed Oak”, “Grey Riven Slate” and and searched for a “Bleached Elm” but settled on a best guess visually, not all purchases have been stair nosing. Lets not loose site of the complaint shall we. The product is fine but my point was the process for selecting a proper match could be much simpler.

18 August 2023
OnFlooring logo

Reply from OnFlooring

Hi David. We only have a record of 1 Tall Stairnose purchased from our website and the item you purchased has the flooring name cross referenced directly in its description: Versaedge Stair Nose 94-INCH Congoleum Sea Glass DCS00, "Congoleum Sea Glass DCS00" being the flooring. Hope this helps. Perhaps your other attempts are from another website?

Update 9/17. I appreciate your additional feedback! On the following page, which features an extensive selection of over 24,000 transition strips, we have organized them by the brand of flooring: https://onflooring.com/products/transition-strips You will find a convenient drop-down menu that allows you to filter the transitions by flooring brand, and the brand name is always included in the item description.

However, it's worth noting that there might be multiple "Gunstock Oak" transitions available from various flooring brands. Therefore, it's essential to carefully examine the entire item title to ensure a match with the brand you're interested in.

Regarding the Vreesatrim products you mentioned, they are designed to complement a wide range of flooring types and are not specifically intended to match any particular flooring brand. For a perfect color match, I recommend getting the Versatrim Color Book, available here: https://onflooring.com/products/versatrim-color-book

Thank you for your interest and let us know if you have any further questions or need assistance.

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