OnlineAuto.com.au Reviews 

445
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wish I could give them a negative rating. I wouldn't recommend them to anyone. If you have strong negotiation skills, it's better to do your research and find a good deal—personally, I secured a muc... See more

Rated 5 out of 5 stars

Tucson Elite 2.0 AWD plus extras David Cates fron Georgie thanks for the prompt service and Michael Flanagan from Hopper Motor Group (Werribee Hyundai) being most helpful. The whole process... See more

Rated 3 out of 5 stars

Very slow to respond to your initial query, I've been waiting over a week or two now and achieved nothing, haven't received a quote or anything. Each time I've rung back all the sales consultants... See more

Rated 4 out of 5 stars

I was very pleased with Georgie. My consultant was Dave Cates who kept me updated with the progress of negotiations with dealers. He always connected with me when I had a query and his manner & intere... See more

Company details

Written by the company

OnlineAuto.com.au has over 20 years of experience providing customers with a simple and stress-free process when it comes to purchasing a car. Our car buying specialists compare prices from dealers across Australia, negotiate the best deals, and even organise vehicle delivery to your door.


Contact info

3.4

Average

TrustScore 3.5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(445)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time buyer

This was the first time that I have bought a new car via an intermediary and I was naturally at first a little nervous. That is until I received a call from Jack Jamieson. He walked me through the process and his calm professionalism gave me great comfort. Nothing was a problem for Jack and he called me regularly with updates and to discuss next steps. The deal on my new car was outstanding and I could never see myself, family and friends ever buying another car without firstly going through Jack. I have (and still do) manage people for the last 30 years and it is rare to find the combination of some who genuinely likes what they do and who can bring passion and professionalism to their job. T hank you Georgie and I hope Jack is able to be formally recognised for the wonderful job he has done.

1 April 2020
Unprompted review
Rated 3 out of 5 stars

Not good communication

I felt there was a general lack of communication and in the end I could have got the same price for both cars at the runoff sale. Also when the car was ordered it wa supposed to arrive in December but in the end arrived in Mid March. I had to do the chassing to find out about the delays.

19 March 2020
Rated 5 out of 5 stars

Great customer service

Great customer service. Very accommodating especially to someone that works full time in business hours like myself.
A steady line of communication throughout the whole process made It weirdly easy to process.

13 March 2020
Rated 5 out of 5 stars

This was the best way we have ever…

This was the best way we have ever purchased a car, we only went for a test drive prior to purchase to make sure it was the vehicle for us. From there on we have no worries about wheeling and dealing. We received many phone calls telling us of the updates regarding prices available, advice on when the price was good.etc. from then on we dealt with dealer and everything was so easy. Our vehicle was delivered to the door by the dealer it was a distance of over four hundred Klms. The trading of our old vehicle was just as simple and the price we received for the trade in was better than we would have received had be bought locally. The whole expertise was easy and we saved a lot of money and no hassle with salesman ring all the time. We will use the process on any further vehicles that we may purchase

12 March 2020
Rated 5 out of 5 stars

The team at Georgie took all of the…

The team at Georgie took all of the hassle out of finding the car I wanted at a price that was better than I could negotiate myself.

They do this all day and have relationships with dealers all over the country. They get the job done without fuss.

12 March 2020
Rated 5 out of 5 stars

Amazing service

Amazing service. I would love to recommend Georgie to anyone who is looking for car. I initially went to a number of car showrooms, wasn't satisfied with sales people. When I called Georgie , they helped me to find the car within my range and provided an end to end service until the delivery.

12 March 2020
Rated 5 out of 5 stars

Excellent customer service!

What a great way to buy a car! A hassle-free process with constant updates from the team at Georgie resulted in a reasonable price complete with all the options I was asking for, without the angst of dealing directly with a dealership. If you know what you're after & you've worked out your budget, definitely consider Georgie for a stress-free approach to buying a car.

12 March 2020
Rated 5 out of 5 stars

Georgie - Easier and better price!

Georgie is so much easier than having to negotiate with dealers! and the price they got for my new car was better than I could have got. It's a no brainer. I will NEVER buy a new car from a dealer again, I will use Georgie every time now.

11 March 2020
Rated 5 out of 5 stars

Very good experience

It was a very good experience,
Andrew did a great job to get me the best price,
I had shopped around previously, & unfortunately I only saved $250 which was a little disappointing.
Overall it was great, the dealer delivers the car to your home & they spend time to go over with you & explain the controls etc.

11 March 2020
Rated 5 out of 5 stars

Kia Carnival SLi 2019

Was an easy transaction. Sounded too good to be true at first until we experienced the service - which is free. It was as a straight forward deal provided that you already know which car you want. More than a few thousands in savings is a good deal for us, any day.

11 March 2020
Rated 3 out of 5 stars

Customer follow up

Initial contact was alright, they definitely need to work on customer followup to ensure all expectations are met.

21 February 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look